ROL Cruise customer experience rating 4.7/5 


Based on 2674 reviews

Very good service

17 Oct 2018

Vver

As always very pleasant efficient service

17 Oct 2018

Spoke to Auden who quickly and efficiently dealt with my booking suggesting the better cabin. Paperwork came by email straight away.

excellent experience

17 Oct 2018

John was more than thoughtful. He explained everything to me so carefully, wanting me to understand everything thoroughly, which I do, even though the cruise I booked is just under 2 years away! The information I received as a result by e-mail confirms everything so clearly including about visas. It is our first time with P & O and we also had a welcoming e-mail from them which we haven't experienced before. We are going with a different cruise line in January and they were most unhelpful when it came to questions I needed to know about the destinations and visas. What a refreshing difference. It's all down to training, I believe, and ROL employees at whatever level, have always been helpful whenever we have booked with them in the past.

Great

17 Oct 2018

Nice polite helpful "English" speaking Staff. Qick and easy to book. Would Use again.

All I needed to know

17 Oct 2018

Very pleasant sales person. Very knowledgeable about the product and the back up paperwork was promptly sent.

Excellent service you can trust

17 Oct 2018

The staff are friendly, helpful and efficient. They are always happy to answer any questions. The paperwork is sent out in good time and is clear and comprehensive. The packages including transfers are well organised. I am very happy to use ROL time after time and to recommend them to other people.

As above.

17 Oct 2018

Try to ensure all queries are addressed. To the best of their knowledge. Very Disappointed that a cabin offered to me by ROL at a price I could afford was later proved incorrect. Otherwise a good understanding of the cruise. Have used ROL a number of times now.

Excellent PROFESSIONAL CLIENT FOCUSED SERVICE.

17 Oct 2018

Very speedy and professional response meeting my requirements.

Courteous, professional & well informed....what more do you need?

16 Oct 2018

Fantastic team, well advised and professional. A real pleasure to book our holiday with - can't wait to go! Many thanks

Well done

16 Oct 2018

Very friendly and efficient details arrived by email promptly

Good product offering professionally delivered

16 Oct 2018

Professional, and easy to deal with plus a very good product offering

Tropical / Western Caribbean

Cruise Code: 1256618 / Voyage Code: O868A

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 4,796 cruise miles

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Your ROL Cruise package


What's included

  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

ms Oosterdam - Holland America Line


Day

Port

Date

Due Depart


Day 3

Port :

At Sea

Date :

12 Nov 2018

Due - Departs :

12 Nov 2018


Day 4

Port :

Cap Cana (Punta Cana), Dominican Republic

Date :

13 Nov 2018

Due - Departs :

13 Nov 2018


Day 6

Port :

At Sea

Date :

15 Nov 2018

Due - Departs :

15 Nov 2018


Day 10

Port :

At Sea

Date :

19 Nov 2018

Due - Departs :

19 Nov 2018


Day 14

Port :

At Sea

Date :

23 Nov 2018

Due - Departs :

23 Nov 2018


The Ship


Holland America Line’s first Vista-class cruise ship, Oosterdam recently emerged from dry dock with exciting updates—including completely refreshed suites and new lounge, dining and entertainment venues, such as Music Walk™, with Lincoln Center Stage, B.B. King’s Blues Club and Billboard Onboard. Guests can choose from among delectable specialty restaurants, hone culinary skills with America’s Test Kitchen and thrill to BBC Earth Experiences.

ms Oosterdam


Launched: July 2003 | Occupancy: 1,916 passengers

Tonnage: 82,305 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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