ROL Cruise customer experience rating 4.6/5 


Based on 565 reviews

Excellent over many years and many cruises.

27 Apr 2018

Efficient service when booking cruises and also with follow-up queries.

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Thank you so much for our brilliant review, have a truly magnificent time next year

Dale at ROL Cruise

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

London to New York

Cruise Code: 1257037

An ROL Cruise Exclusive

Incredible launch savings & added extras

The 2019 Ultra-Luxury Launch Promotion

Incredible launch savings, hotel stays and much more!

Read more

Travel has the ability to transform you and provide you with the opportunity to discover, explore, learn and relax. Your holiday is not just about the places you go, it’s about the experiences you share and memories you create along the way. Choose from a range of journeys to beautiful destinations around the world, which have been expertly put together by ROL Cruise to give you an experience unlike any other.

Included in this Brand New and Exclusive Launch Promotion are amazing benefits only available when you book with ROL Cruise, including:

  • Incredible launch savings
  • Luxury hotel stays
  • Complimentary Private UK Chauffeur service (select sailings)
  • Complimentary on board spend

LUXURY HOTEL STAYS*

FREE PRIVATE UK CHAUFFEUR SERVICE*

ALL-INCLUSIVE ULTRA-LUXURY CRUISING*

INCREDIBLE LAUNCH SAVINGS*

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Suite from:

£6,899pp

was £8,099pp

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 13,798 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Afternoon tea at the Plaza for B1 grades and above
  • One night stay at the Goring hotel for Medallion Suites and above
  • Flights, where applicable (regional and premium class flights may be available on request) and overseas transfers
  • 5★ hotel stays pre- and post-cruise in incredible destinations
  • Incredible savings
  • EXCLUSIVE COMPLIMENTARY Private UK Chauffeur Service for Silver Suites and above(on select sailings)
  • Complimentary beverages in-suite and throughout the ship
  • Open-seating dining
  • Multiple restaurants with diverse cuisine
  • Spacious ultra-luxury suites – almost all with a private veranda
  • Butler service for all suites
  • Gratuities always included
  • Complimentary unlimited Wi-Fi for all suites
  • In-suite 24 hour dining
  • Complimentary transport into town in most ports
  • Refrigerator and bar setup, stocked with your choice of beverage
  • Bvlgari bath amenities
  • Pratesi fine bed linens and down duvet covers
  • Pillow menu
  • Plush Etro slippers and bathrobes
  • State-of-the-art flat-screen HD TVs
  • Interactive media library
  • On board entertainment and enrichment lectures
  • Laundry and dry cleaning service on selected suites

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Silver Whisper - Silversea


Day

Port

Date

Due Depart


Day 1

Port :

London (Greenwich)

Date :

26 Sep 2019

Due - Departs :

26 Sep 2019


Day 2

Port :

At Sea

Date :

27 Sep 2019

Due - Departs :

27 Sep 2019


Day 4

Port :

Cobh (for Cork), Ireland

Date :

29 Sep 2019

Due - Departs :

29 Sep 2019


Day 5-8

Port :

At Sea

Date :

30 Sep 2019

Due - Departs :

03 Oct 2019


Day 9

Port :

St John's, Newfoundland, Canada

Date :

04 Oct 2019

Due - Departs :

04 Oct 2019


Day 10

Port :

St. Pierre (Miquelon), Canada

Date :

05 Oct 2019

Due - Departs :

05 Oct 2019


Day 15

Port :

Cape Cod Canal Transit

Date :

10 Oct 2019

Due - Departs :

10 Oct 2019


Day 16

Port :

Disembark and transfer to your hotel for your two night stay

Date :

11 Oct 2019

Due - Departs :

11 Oct 2019


Day 17

Port :

New York, USA

Date :

12 Oct 2019

Due - Departs :

12 Oct 2019


Day 19

Port :

Arrive in London

Date :

14 Oct 2019

Due - Departs :

14 Oct 2019


The Ship


Taking Silversea’s award-winning concept of all-suite luxury to the next level, these two sister ships – Silver Shadow and Silver Whisper – are slightly larger, yet retain the familiarity and intimacy of Silversea’s two earlier ships. Aboard the Silver Whisper cruise ship, savour a convivial cosmopolitan ambience and many special amenities usually found only on larger ships, including boutique shopping; a wellness spa with beauty salon, fitness centre and sauna; full-scale productions in a multi-tiered show lounge; an Internet Café and WiFi service from stem to stern.

Silver Whisper


Launched: July 2001 | Occupancy: 382 passengers

Tonnage: 28,258 tons | Length: 610 ft (185.93 m)

Star Rating

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Cabins



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* Terms and Conditions


Fares are per person based on two adults sharing a suite, except single suites. Offers advertised are subject to availability at the times of booking. Prices advertised may increase or be withdrawn at any time. Reader Offers Limited Package Holiday Booking Conditions apply. Offers advertised apply to new bookings only. Regional and premium class flights will incur supplementary costs; regional flights may require an additional overnight stay at an extra cost. Premium class flights are included for certain grades on certain itineraries, please call for details. Hotel star ratings are Reader Offers Ltd classified. All-inclusive drinks package is subject to availability and the cruise lines T&C’s. Suite upgrades are subject to availability at the time of booking, please call for details. On board spend is per suite and amount is tiered depending on suite/voyage booked and is applicable to select grades/voyages, please call for details. Savings are based on two adults sharing a suite and are based on the difference between the Reader Offers Ltd standard fare and the current selling fare. Private UK chauffeur service is based on milage of up to 100 miles each way and is tiered depending on grade/voyage booked. Service is applicable to select grades/voyages, please call for details. Wifi access is tiered depending on suite booked, please ask for details. Service cannot be guaranteed. Wildlife sightings are not guaranteed. Visas may be required for some of the featured destinations which are at an extra cost. Normal Cruise Miles terms and conditions apply. E&OE.

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