ROL Cruise customer experience rating 4.8/5 


Based on 3931 reviews

nb

21 Jan 2019

Yes I would recommend them

Excellent, answered all of our questions promptly and efficiently.

21 Jan 2019

Yes. Lovely service and very helpful.

Excellent customer service

21 Jan 2019

We received an excellent booking service with Melanie from ROL Cruises... will definitely use them again.

Change of cruise date

21 Jan 2019

George was very helpful with the change of date for our cruise.

Great Service.

21 Jan 2019

Friendly and knowledgeable. Callum was helpful with his advice. The booking went smoothly. So up to now I’m very pleased. However, we would like to receive less material through the post. Not interested in Asia or China or Australia etc. Thank you.

Professional friendly service

21 Jan 2019

Very professional service. Satisfactorily answered the many questions in a friendly way. I will definitely use ROL again

Excellent Service

21 Jan 2019

Excellent Service; this makes booking an easy and pleasant experience. I did not have to wait to long on the phone and the person that I spoke to was very informative and efficient.

Good service

21 Jan 2019

Knowledgable and helpful.

No problems. Hope the captain is better than my last cruise.

21 Jan 2019

Yes. The young lady was very helpful and understood what I wanted.

Excellent Service

21 Jan 2019

Liam was very helpful and very professional and I got a good deal. My first booking with ROL and I will use them in the future.

Good overall service

21 Jan 2019

Service this time was a bit slow coming back to us which was frustrating I do understand it was the weekend and the representative Zach was very busy , The main thing is that our interest in a particular cruise on a Particula cabin for example is on hold or reserved immediately until ROL Are able to get back to us to communicate especially being not in the UK at the time of booking. It is also very important that every single question is answered accurately , Most people including us are spending life savings here and spending a lot of money

Making our cruise experience even better!

21 Jan 2019

If you want to enhance your cruise experience it starts with the booking agent you use, ROL by far exceeds any other agent we have ever booked with. Give them a go, you won't be disappointed!!

Excellent service

21 Jan 2019

Excellent service. Rang back promptly from my original e mail enquiry and again from my answer phone message. Helpful on the telephone and gave me all the required information

Excellent service from ROL as ever.

21 Jan 2019

I have used ROL on several previous occasions and this time - as ever - I received excellent service. Karen was helpful, friendly, and even called me back when she had sorted everything out to save me holding on.

Excellent

20 Jan 2019

Very friendly and efficient. The first time I have used the service and I was impressed

Barcelona to Lisbon

Cruise Code: 1257046 / Voyage Code: 3922

Let Silversea take you closer to the authentic beauty of the world

The Ultra-Luxury All-Inclusive New Year Sale

Read more

From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

FLY CRUISE - FLIGHTS & TRANSFERS INCLUDED*

COMPLIMENTARY SUITE UPGRADES & $1,000 ON BOARD SPEND

ULTRA-LUXURY ALL-INCLUSIVE CRUISING*

BONUS SAVINGS OF UP TO £400*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 8,400 cruise miles

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Your ROL Cruise package


What's included

  • Bonus savings of up to £400 - on select sailings
  • Economy or business class flights included on select sailings
  • Complimentary suite upgrades and $1,000 on board spend on select sailings
  • Beverages in Suite and throughout the ship, including Champagne, select wines & Spirits
  • Open-seating dining
  • Multiple restaurants with diverse cuisine
  • Spacious, ocean-view suites, up to 85% with private verandas
  • Butler service for all suites
  • All on board gratuities
  • Free unlimited WiFi throughout the ship
  • In-suite dining
  • Complimentary transport into town in most ports
  • Refrigerator and bar setup, stocked with your choice of beverage
  • Bvlgari bath amenities
  • Pratesi fine bed linens and down duvet covers
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

Your Itinerary


Show itinerary as:

  • Silver Shadow

    Your Ship


    Silver Shadow

    Silversea

    Silversea
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  • Barcelona, Spain

    Day 1-2

    Barcelona, Spain

    10 Aug 2019 to 11 Aug 2019

    Barcelona’s stunning blend of intriguing architecture, irrepressible culture, exquisite food and inviting beaches means that it is truly a destination that has something for everyone.

    Destination guide
  • Palma De Mallorca, Spain

    Day 3

    Palma De Mallorca, Spain

    12 Aug 2019

    An expansive marina, a city full of history and golden beaches with cerulean waters characterise the welcoming capital of the Balearic Islands archipelago.

    Destination guide
  • Valencia, Spain

    Day 4

    Valencia, Spain

    13 Aug 2019

    Known as the gateway to the Mediterranean, Valencia’s locals say their coastal home receives more sun than any other Spanish city.

    Destination guide
  • Day 5


    At Sea

    14 Aug 2019

  • Malaga, Spain

    Day 6

    Malaga, Spain

    15 Aug 2019

    The southern Spanish city of Malaga has a lot more to offer than a sunny Mediterranean climate. The city where artist Pablo Picasso was born is now regarded as Andalusia’s cultural capital.

    Destination guide
  • Cadiz, Spain

    Day 7

    Cadiz, Spain

    16 Aug 2019

    Cadiz has been a popular port, trading post and base for exploration for around 3,000 years and the influence of its varied past makes it a fascinating city to explore.

    Destination guide
  • Portimao, Portugal

    Day 8

    Portimao, Portugal

    17 Aug 2019

    Located on the estuary of the Arade River, Portimao has made its living from fishing since pre-Romans times. Today a sprawling port and a major sardine-canning centre, the town is also a base for the construction industries generated by the tourist boom. Although summer is the busiest time of the year, the mild climate of the Algarve and many sunny winter days attract multinational tourists in all seasons, coming here to visit historical sites, playing golf, strolling along the river boulevard or exploring the many shopping opportunities. Stunning rock formations and warm seawaters make the beaches particularly alluring. The most beautiful on the entire coast is Praia da Rocha, the first one of several Algarve resort developments. Its wide expanse of sand is framed by jagged sea cliffs and the walls of an old fort that once protected the mouth of the Arade River. From Portimao, explorations can be made along the coast all the way to Cape St. Vincent, Europe's most westerly point, and inland to Lagos and Silves, once the residence and capital of the Moorish kings.

  • Lisbon, Portugal

    Day 9-10

    Lisbon, Portugal

    18 Aug 2019 to 19 Aug 2019

    Follow in the footsteps of the world’s greatest explorers as you wind your way through Lisbon’s cobblestone streets. Take in the tree-lined squares, ancient castles and colourful cityscape of Portugal’s capital city.

    Destination guide

The Ship


Silversea’s Millennium Class ships – Silver Shadow and her sister ship Silver Whisper – are built with proportions slightly larger in size than the two earlier ships, yet retain the same level of genuine hospitality. Third in the Silversea fleet, the Silver Shadow cruise ship introduced guests to the next generation of Silversea cruising while maintaining Silversea’s award-winning, all-suite luxury and trademark intimate ambience.

Silver Shadow


Launched: September 2000 | Occupancy: 382 passengers

Tonnage: 28,258 tons | Length: 610 ft (185.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Booking conditions of Silversea and Reader Offers Limited Agency terms of business apply. Fares are per person based on two adults sharing and may increase or be withdrawn at any time. Offers apply to new bookings only. Regional and premium class flights will incur supplementary costs and may require an additional overnight stay. Saving advertised is per suite based on two adults sharing and saving is included in the advertised fares. Drink inclusions are subject to the cruise line t&c’s. Business class flights are applicable to select Northern Europe/Mediterranean sailings only. Bonus savings promotion valid on new, individual bookings made between 4 January 2019 and 28 February 2019. Guest benefits from an extra saving per person, valid on all categories, on all cruises sailing between 4 January 2019 and 31 March 2020, plus a selection of cruises sailing beyond 31 March 2020. Savings amount varies by voyage. Single supplements will apply and vary by voyage. All fares shown are per guest, based on double-occupancy. Fares are capacity controlled and subject to change at any time without notice. Availability of all suite categories cannot be guaranteed. All air offers are capacity controlled, subject to availability and can be modified or discontinued at any time without notice. Available from select UK air gateways only. Offer applies to new bookings made between 1 December 2018 and 31 January 2019. Offer is only applicable to specified voyages. Offer valid for bookings made at least 60 days prior to voyage departure. Silversea reserves the right to select the air carrier, routing and departure airport from each gateway city. The promotional air rate is only available to the first and second full-fare guests in a suite. Airline baggage fees are not included. Due to flight schedules, some voyages may require an overnight hotel stay pre or post-cruise. This will be available for booking at an additional charge. Further Terms & Conditions apply for air promotions. On select sailings guests benefit from a one-category suite upgrade (up to Deluxe Veranda on Silver Cloud, Silver Spirit and Silver Muse; up to Terrace on Silver Galapagos; up to Veranda 4 on Silver Shadow and Silver Whisper; up to Mid Veranda on Silver Wind, and up to Vista on Silver Explorer and Silver Discoverer) and a US$1,000 onboard credit per suite. Wi-Fi cannot be guaranteed and is subject to T&Cs. Cruise Miles T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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