ROL Cruise customer experience rating 4.8/5 


Based on 4989 reviews

As above

24 Apr 2019

The person that dealt with my booking was very efficient , I let a message on her answerphone, she came back to me in very quick time

Clear ,consice information and easy booking..

24 Apr 2019

Explained the different choices of cabin in relation to the ship and advised the best option . Gave clear information on joining at the docks which made our choice much easier .

Excellent

24 Apr 2019

Excellent peron on phone

Never expected a call from ROL on Easter Monday

24 Apr 2019

I sent an email to ROL at about 3pm on Easter Monday. I missed their call back but they kept their promise and called again at 7.30 pm, answered my queries and I was able to book my first cruise. Excellent service, thank you.

Brilliant service

23 Apr 2019

The service we received when booking our cruise was very professional and efficient. The knowledge that Karen had about the ship was very interesting and informative. Can’t wait to go.

Cruise holiday

23 Apr 2019

We have holidayed with R.O.L on a number of occasions and like this time our booking was simple,with a very polite and courteous operative named Gerald who answered all of our questions and concerns. My wife and myself are yet again looking forward to our cruise and I am sure it will be a great holiday as all our holidays have been through R.O.L.

Trouble free

23 Apr 2019

Yes - good service - speedy and without any trouble

A very helpful company, looking forward to my cruise.

23 Apr 2019

It was my first time booking a cruise with ROL cruises and I found them very helpful and efficient.

Overall, very good

23 Apr 2019

Excellent telephone booking service and efficient documentation organisation. Getting an account set up is NOT straightforward though!

Great service an value

23 Apr 2019

The staff was very knowledgeable and helpful and we will certainly use your company again

Round-trip Vienna

Cruise Code: 1257423

Offer ends 30 Apr 2019

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Suite from:

£7,540pp

Single from:

£15,080

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 15,080 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book by 8.30pm Tuesday 30th April 2019 and receive a John Lewis Gift Card worth up to £100

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 24 years as a cruise only specialist

  • Brexit Protection Guarantee

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Your Itinerary


Show itinerary as:

Your Ship:

Crystal Mozart - Crystal Cruises


Day

Port

Date

Due Depart


Day 3

Port :

Danube Scenic Cruising

Date :

22 Dec 2019

Due - Departs :

22 Dec 2019


Day 8

Port :

Cruising the Danube River

Date :

27 Dec 2019

Due - Departs :

27 Dec 2019


Day 11

Port :

Cruising the Danube River

Date :

30 Dec 2019

Due - Departs :

30 Dec 2019


Day 11

Port :

Esztergom, Hungary

Date :

30 Dec 2019

Due - Departs :

30 Dec 2019


The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Mozart will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Mozart will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Mozart


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

John Lewis Gift Card is based on one per booking, is tiered on cabin grade booked and is for UK mainland addresses only.

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