ROL Cruise customer experience rating 4.7/5 


Based on 2384 reviews

Give an exceptional service, professional and always a good deal

25 Sep 2018

They always give us a great price and give excellent customer service. We have booked many cruises with ROL and the service they give is professional and customer friendly.

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

SOLO OFFER | Christmas & New Year in Mexico & the Caribbean

Cruise Code: 1257482

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 17,999 cruise miles

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Your ROL Cruise package


What's included

  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • Sterling on board

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Magellan - Cruise and Maritime Voyages


Day

Port

Date

Due Depart


Day 3-4

Port :

At Sea

Date :

18 Dec 2018

Due - Departs :

19 Dec 2018


Day 6

Port :

At Sea

Date :

21 Dec 2018

Due - Departs :

21 Dec 2018


Day 9-10

Port :

At Sea

Date :

24 Dec 2018

Due - Departs :

25 Dec 2018


Day 12-15

Port :

At Sea

Date :

27 Dec 2018

Due - Departs :

30 Dec 2018


Day 21

Port :

La Romana, Dominican Republic

Date :

05 Jan 2019

Due - Departs :

05 Jan 2019


Day 22

Port :

At Sea

Date :

06 Jan 2019

Due - Departs :

06 Jan 2019


Day 23

Port :

Ocho Rios, Jamaica

Date :

07 Jan 2019

Due - Departs :

07 Jan 2019


Day 24

Port :

At Sea

Date :

08 Jan 2019

Due - Departs :

08 Jan 2019


The Ship


At 46,052grt she will carry about 1250 passengers accommodated in 726 cabins spanning nine passenger decks serviced by eight lifts. Her wide corridors and stairways and expansive deck areas with wood type decking in many areas exude a real feeling of spaciousness with a wide range of comfortable well appointed lounges and panoramic seating and observation areas ideally suited to our scenic cruise programme. Combining expansive, comfortable surroundings and friendly service with stylish entertainment and delicious cuisine, Magellan is the perfect choice for those looking for a greater range of on board facilities. However, she still retains a feel of intimacy and personal attention when compared with the ‘mega’ resort style ships built today. No climbing walls or ice-skating rinks and no kids! Magellan has two beautifully appointed dining rooms; the Waldorf and Kensington Restaurants and the more informal bistro for casual dining. The magnificent tiered main show lounge spans the height of two decks and affords wonderful viewing opportunities complemented by a host of superb lounge bars and public areas.

Magellan


Launched: January 2010 | Occupancy: 1,250 passengers

Tonnage: 46,052 tons | Length: 726 ft (221.29 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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