ROL Cruise customer experience rating 4.7/5 


Based on 2279 reviews

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

SOLO OFFER | German Christmas Markets

Cruise Code: 1257483

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 3,374 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • Sterling on board

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Columbus

    Your Ship


    Columbus

    Cruise and Maritime Voyages

    Cruise and Maritime Voyages
    View
  • London Tilbury

    Day 1

    London Tilbury

    06 Dec 2018

    Choose from a selection of cruise lines such as Cruise & Maritime Voyages and set sail to some of the much-loved destinations of the world without the hassle of flying

    Destination guide
  • Amsterdam, Netherlands

    Day 2

    Amsterdam, Netherlands

    07 Dec 2018

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide
  • Hamburg, Germany

    Day 3

    Hamburg, Germany

    08 Dec 2018

    Home to one of the biggest ports in Europe, Hamburg leaves visitors spoilt for choice when it comes to things to do and see.

    Destination guide
  • Day 4


    At Sea

    09 Dec 2018

  • Antwerp, Belgium

    Day 5

    Antwerp, Belgium

    10 Dec 2018

    Lying on the banks of the Belgium’s river Scheldt, Antwerp is the country’s second largest city and endlessly charming.

    Destination guide
  • London Tilbury

    Day 6

    London Tilbury

    11 Dec 2018

    Choose from a selection of cruise lines such as Cruise & Maritime Voyages and set sail to some of the much-loved destinations of the world without the hassle of flying

    Destination guide

The Ship


Columbus became the proud new flagship of Cruise & Maritime Voyages five ship ocean fleet in 2017 taking over the reign from Magellan. At 63,786grt and with an impressive space ratio, she carries approximately 1,400 passengers accommodated in 775 cabins and also accomodates for the solo traveller with 150 cabins allocated for single use. Given her size she provides a very generous, spacious and relaxing feel.

The ship was originally launched under Princess Cruises in 1989 and christened by Hollywood actress Audrey Hepburn on 23rd March 1989. In 1997 she was transferred to the P&O Cruises fleet and was the former Arcadia, where she stayed until 2003 when she was reassigned to Ocean Village, before returning to P&O Cruises in 2010. She was last refitted in 2015 and also underwent refurbishment in April 2017.

Columbus


Occupancy: 1,400 passengers

Tonnage: 63,786 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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