ROL Cruise customer experience rating 4.7/5 


Based on 2298 reviews

Good service

21 Sep 2018

Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel

First booking

21 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.

I was dealt with by a young lady, called emily, who quickly booked our holi

21 Sep 2018

The service was very good. I never give top marks as there is always room for improvement.

First experience of this company

21 Sep 2018

Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.

Great Service!

21 Sep 2018

Very helpful. Could answer every question I asked. Quick result.

booking

21 Sep 2018

Friendly and helpful if not available they rang back within 10 mins. Not pushy!

As efficient as always.

21 Sep 2018

I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.

Nothing too much trouble!

21 Sep 2018

Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Eastern Caribbean

Cruise Code: 1260023

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Earn up to 6,818 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Harmony of the Seas

    Your Ship


    Harmony of the Seas

    Royal Caribbean International

    Royal Caribbean International
    View
  • Day 1


    Fort Lauderdale, Florida

    03 Feb 2019

    Experience what is referred to by many as ‘Florida's Most Beautiful Mile' – take the memorable Riverwalk along the New River in downtown and explore the variety of restaurants, museums, shops and boutiques complemented with lush, tropical scenery. If walking is not for you, take advantage of the old-style riverboats and cruise around the waterways the ‘Venice of America.' With its seven miles of beautiful beaches and 185 miles of waterways, Fort Lauderdale also offers the perfect setting for snorkelling and diving enthusiasts to observe the tropical undersea life and coral reefs.

  • Day 2-3


    Relaxing at sea

    04 Feb 2019 to 05 Feb 2019

  • Charlotte Amalie, St Thomas

    Day 4

    Charlotte Amalie, St Thomas

    06 Feb 2019

    The past still echoes on in this lush West Indies jewel, a haunt of Blackbeard the pirate and Drake. Call on Fort Christian to picture life in the Dutch colonial era, or take advantage of the unrivalled duty-free shopping and sun-soaked beaches.

  • San Juan

    Day 5

    San Juan

    07 Feb 2019

    Hulking Spanish forts with dungeons ripe for exploration guard the beautifully preserved Old City. Lose yourself in its warren of cobbled streets, full with cafés, shops and shady squares. Or head for the hills for scenic trails, caves and crafts.

  • Labadee, Haiti

    Day 6

    Labadee, Haiti

    08 Feb 2019

    A visit to Haiti is a truly fascinating experience thanks to the rich history and culture of this Caribbean sovereign state.

    Destination guide
  • Day 7


    Relaxing at sea

    09 Feb 2019

  • Day 8


    Fort Lauderdale, Florida

    10 Feb 2019

    Experience what is referred to by many as ‘Florida's Most Beautiful Mile' – take the memorable Riverwalk along the New River in downtown and explore the variety of restaurants, museums, shops and boutiques complemented with lush, tropical scenery. If walking is not for you, take advantage of the old-style riverboats and cruise around the waterways the ‘Venice of America.' With its seven miles of beautiful beaches and 185 miles of waterways, Fort Lauderdale also offers the perfect setting for snorkelling and diving enthusiasts to observe the tropical undersea life and coral reefs.

The Ship


Experience Harmony of the Seas®— the third of it's kind to join the groundbreaking Oasis class of ships. Harmony of the Seas® will feature the cruise line's seven distinct neighborhoods for which Oasis class is known, and will offer the most amazing collection of experiences, amenities and activities at sea. Guests can test their mettle on the ship's three multi-story waterslides all of which twist and turn over Central Park, then let imaginations soar in the Youth Zone—the largest kids' area at sea. Harmony will also feature a new Bionic Bar on the Royal Promenade, first introduced aboard Quantum of the Seas® and featuring robot bartenders. Interior accommodations also will be outfitted with Royal Caribbean's exclusive Virtual Balconies which offer beautiful views in every stateroom. Additionally, guests onboard will enjoy RFID technology with Royal WOWBands that provide them access to their staterooms as well as make onboard purchases and reservations. Like her sisters, Harmony will also feature the fastest internet connection at sea.

Harmony of the Seas


Occupancy: 5,479 passengers

Tonnage: 226,000 tons | Length: 1187 ft (361.80 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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