ROL Cruise customer experience rating 4.8/5 


Based on 3931 reviews

nb

21 Jan 2019

Yes I would recommend them

Excellent, answered all of our questions promptly and efficiently.

21 Jan 2019

Yes. Lovely service and very helpful.

Excellent customer service

21 Jan 2019

We received an excellent booking service with Melanie from ROL Cruises... will definitely use them again.

Change of cruise date

21 Jan 2019

George was very helpful with the change of date for our cruise.

Great Service.

21 Jan 2019

Friendly and knowledgeable. Callum was helpful with his advice. The booking went smoothly. So up to now I’m very pleased. However, we would like to receive less material through the post. Not interested in Asia or China or Australia etc. Thank you.

Professional friendly service

21 Jan 2019

Very professional service. Satisfactorily answered the many questions in a friendly way. I will definitely use ROL again

Excellent Service

21 Jan 2019

Excellent Service; this makes booking an easy and pleasant experience. I did not have to wait to long on the phone and the person that I spoke to was very informative and efficient.

Good service

21 Jan 2019

Knowledgable and helpful.

No problems. Hope the captain is better than my last cruise.

21 Jan 2019

Yes. The young lady was very helpful and understood what I wanted.

Excellent Service

21 Jan 2019

Liam was very helpful and very professional and I got a good deal. My first booking with ROL and I will use them in the future.

Good overall service

21 Jan 2019

Service this time was a bit slow coming back to us which was frustrating I do understand it was the weekend and the representative Zach was very busy , The main thing is that our interest in a particular cruise on a Particula cabin for example is on hold or reserved immediately until ROL Are able to get back to us to communicate especially being not in the UK at the time of booking. It is also very important that every single question is answered accurately , Most people including us are spending life savings here and spending a lot of money

Making our cruise experience even better!

21 Jan 2019

If you want to enhance your cruise experience it starts with the booking agent you use, ROL by far exceeds any other agent we have ever booked with. Give them a go, you won't be disappointed!!

Excellent service

21 Jan 2019

Excellent service. Rang back promptly from my original e mail enquiry and again from my answer phone message. Helpful on the telephone and gave me all the required information

Excellent service from ROL as ever.

21 Jan 2019

I have used ROL on several previous occasions and this time - as ever - I received excellent service. Karen was helpful, friendly, and even called me back when she had sorted everything out to save me holding on.

Excellent

20 Jan 2019

Very friendly and efficient. The first time I have used the service and I was impressed

Viking Sagas

Cruise Code: 1260768 / Voyage Code: J945

Exceptional Offers on hundreds of sailings

Including stateroom upgrades, low deposits and more

Why Not Now with Holland America

Read more

Offer ends 31 Jan 2019

Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

STATEROOM UPGRADES AVAILABLE*

UP TO 10% OFF SELECTED SHORE EXCURSIONS

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

LOW DEPOSIT*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 0 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Stateroom upgrades available
  • Up to 10% off select shore excursions
  • Low deposit
  • Book a suite and receive on board spending money - amount varies depending on voyage booked
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining
  • Plus, book an Ocean View or above by 8.30pm 31st January 2019 and receive Double Cruise Miles
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

Your Itinerary


Show itinerary as:

  • Your Ship


    Nieuw Statendam

    Holland America Line

    Holland America Line
    View
  • Amsterdam

    Day 1

    Amsterdam

    23 Jun 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide
  • Day 2


    At Sea

    24 Jun 2019

  • Eidford

    Day 3

    Eidford

    25 Jun 2019

    A Norway cruise is unlike any other. Embark on a voyage of discovery to picturesque Fjords, encompassing mountains and Glaciers.

    Destination guide
  • Day 3


    Scenic cruising Hardangerfjord

    25 Jun 2019

  • Day 4


    Skjolden

    26 Jun 2019

    Surrounded by steep hills and stunning waterfalls, Skjolden is located at the head Sognefjord--the world's longest navigable fjord. Visit Urnes Stave Church, the oldest stave church found in Norway, included on UNESCO’s World Heritage list, and take a hike in Jostedalsbreen National Park for views you'll never forget.

  • Day 4


    Scenic Cruising Sognefjord

    26 Jun 2019

  • Alesund

    Day 5

    Alesund

    27 Jun 2019

    The enchanting port town of Ålesund offers a quintessentially Norwegian experience, with its rugged mountains, captivating fjords and welcoming fish restaurants.

    Destination guide
  • Bergen

    Day 6

    Bergen

    28 Jun 2019

    A Norway cruise is unlike any other. Embark on a voyage of discovery to picturesque Fjords, encompassing mountains and Glaciers.

    Destination guide
  • Day 7


    At Sea

    29 Jun 2019

  • Amsterdam

    Day 8

    Amsterdam

    30 Jun 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide

The Ship


Launching in December 2018, ms Nieuw Statendam, a sister ship to Koningsdam and the second of our Pinnacle-class ships, features a design inspired by the fluid curves of musical instruments. Guests can savor her innovative specialty restaurants - from Sel de Mer to the Grand Dutch Cafe. Explore at America's Test Kitchen's cooking classes and hands-on workshops. And thrill to BBC Earth Experiences presentations at our spectacular two-story World Stage.

Nieuw Statendam


Launched: December 2018 | Occupancy: 2,650 passengers

Tonnage: 99,500 tons | Length: 975 ft (297.18 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms & Conditions: Holland America Line and Reader Offers Limited Package Holiday booking conditions apply. Offer advertised applies to new bookings only. Offers are available for new bookings only, apply only to the cruise portion of Alaska Land+Sea Journeys, are not combinable with any other discounts and are not transferable or refundable. Offers are applicable on select 2019 & 2020 departures. Stateroom upgrades are available in select stateroom categories and are subject to availability of the staterooms in the higher category. Reduced Deposit is valid for new bookings only. On board spend is per Suite and tiered depending on grade/voyage booked. Star ratings are Reader Offers Ltd classified. Normal Cruise Miles terms and conditions apply. E&OE.

Double Cruise Miles are for bookings on cruises of 7 nights or more, in Ocean View staterooms or above when booked by 8.30pm 31st January 2019 and have been included in the advertised amounts. If a different added value has been advertised elsewhere, you will have the option of one or the other.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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