ROL Cruise customer experience rating 4.6/5 


Based on 565 reviews

Excellent over many years and many cruises.

27 Apr 2018

Efficient service when booking cruises and also with follow-up queries.

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Thank you so much for our brilliant review, have a truly magnificent time next year

Dale at ROL Cruise

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

Southern Caribbean from San Juan

Cruise Code: 1260833

All-Inclusive Cruising with Norwegian Cruise Line

Plus WiFi Included for Haven Suites

All-Inclusive Cruising with NCL

Enjoy all-inclusive cruising with Norwegian Cruise Lines

GRATUITIES & SERVICE CHARGES INCLUDED*

FAMILY-FRIENDLY*

PREMIUM BRANDED DRINKS*

WIFI FOR HAVEN SUITES*

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Inside from:

£1,853pp

Outside from:

£1,893pp

Balcony from:

£2,083pp

Suite from:

£2,303pp

Prices shown are per person based on 2 people sharing, except single traveller. Air price shown is based on departing from Glasgow

Earn up to 4,606 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Family-friendly cruising
  • Free Wi-fi when booking a Haven Suite or above
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • Premium Drinks Package
  • Fantastic entertainment on board every evening
  • All on board gratuities and service charges

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Norwegian Dawn

    Your Ship


    Norwegian Dawn

    Norwegian Cruise Line

    Norwegian Cruise Line
    View
  • San Juan, Puerto Rico

    Day 1

    San Juan, Puerto Rico

    18 Nov 2018

    Old San Juan has quaint cobblestone streets, colonial Spanish architecture and old El Morro, a 16th-century fortress with arabesque towers. In contrast, New San Juan glitters with opulent resorts and casinos. And if you've been there and done that, do this: head for El Yunque rainforest, whose forested mountains are laced with hiking trails.

  • Day 2


    At Sea

    19 Nov 2018

  • Bridgetown, Barbados

    Day 3

    Bridgetown, Barbados

    20 Nov 2018

    Though technically located in the Atlantic Ocean, this popular Caribbean island is the most easterly of the Lesser Antilles archipelago and a Commonwealth realm.

    Destination guide
  • Fort de France

    Day 4

    Fort de France

    21 Nov 2018

    You’re sure to be swept away by the Windward Island of Martinique; the epitome of paradise with a volcanic twist.

    Destination guide
  • Basseterre

    Day 5

    Basseterre

    22 Nov 2018

    Although St. Kitts might be diminutive in size – just 68 square miles – it makes up for it in beauty. There are unspoilt beaches of white or soft black volcanic sand, spectacular mountains with forests, waterfalls and brilliant tropical flowers, and close to the busy little capital, Basseterre, the impressive site of Brimstone Hill Fortress, standing some 700 feet above the Caribbean Sea.

  • Philipsburg, St Maarten

    Day 6

    Philipsburg, St Maarten

    23 Nov 2018

    There's no formal border between Dutch St. Maarten and French St. Martin. No split personality, either. Just hypothetical line in the sand and beautiful Mullet Bay. On the Dutch side is a casino and shops and on the French, Charming cafes and high-fashion boutiques.

  • St. Thomas, U.S. Virgin Islands

    Day 7

    St. Thomas, U.S. Virgin Islands

    24 Nov 2018

    Relaxing Saint Croix, unspoiled Saint John and historic Saint Thomas unite with 50 minor islands to make up the US Virgin Islands (also known as USVI).

    Destination guide
  • San Juan, Puerto Rico

    Day 8

    San Juan, Puerto Rico

    25 Nov 2018

    Old San Juan has quaint cobblestone streets, colonial Spanish architecture and old El Morro, a 16th-century fortress with arabesque towers. In contrast, New San Juan glitters with opulent resorts and casinos. And if you've been there and done that, do this: head for El Yunque rainforest, whose forested mountains are laced with hiking trails.

The Ship


This year, Norwegian Dawn will take you cruising from Boston to Bermuda in the summer and from Miami to the most desirable destinations in the Southern Caribbean during winter. And, thanks to Freestyle Cruising, you’ll have plenty of time to enjoy all 15 delicious dining choices, 12 fun bars and lounges, the fitness centre and spa, casino, pools and more. Plus, she offers a range of spacious accommodation to suit every size family and budget.

Norwegian Dawn


Launched: December 2002 | Occupancy: 2,340 passengers

Tonnage: 92,250 tons | Length: 958 ft (292.00 m)

Star Rating

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Cabins


Inside


Mid-Ship Inside

Mid-Ship Inside


Great for up to four guests, these staterooms feature two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two more guests. Because these are mid-ship staterooms, you'll have easy access to everything fun and exciting on board.

Inside

Inside


These Inside Staterooms are the most affordable way for you to cruise. With room for up to four, you'll have two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two more guests. And of course you'll have access to room service and all kinds of other great amenities on board.

Inside

Inside


These Inside Staterooms are the most affordable way for you to cruise. With room for up to four, you'll have two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two more guests.

Guarantee Inside

Guarantee Inside


These Inside Staterooms are the most affordable way for you to cruise. With room for up to four, you'll have two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two more guests. And of course you'll have access to room service and all kinds of other great amenities on board.

Family Inside

Family Inside


These Inside Staterooms are the most affordable way for the whole family to cruise. With room for up to four, you'll have two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two more guests.

Outside


Mid-Ship Oceanview Picture Window

Mid-Ship Oceanview Picture Window


With room for up to four guests, these Oceanview Staterooms come with two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two more guests, as well as a picture window with a great view. These are mid-ship staterooms, which means you'll be right near everything on board.

Mid-Ship Oceanview Porthole Window

Mid-Ship Oceanview Porthole Window


With room for up to four guests, these Oceanview Staterooms come with two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two more guests, as well as a porthole that offers a great view. These are mid-ship staterooms, which means you'll be right near everything fun and exciting on board.

Obstructed Oceanview

Obstructed Oceanview


These Oceanview Staterooms that have a porthole with an obstructed view, can accommodate up to four guests. Includes two lower beds that convert into a queen-size bed and additional bedding to sleep two more. And of course you'll have access to room service and tons of other great amenities on board.

Guarantee Oceanview

Guarantee Oceanview


These Oceanview Staterooms that have a porthole with an obstructed view, can accommodate up to four guests. Includes two lower beds that convert into a queen-size bed and additional bedding to sleep two more. And of course you'll have access to room service and tons of other great amenities on board.

Family Oceanview Picture Window

Family Oceanview Picture Window


Perfect for the whole family, these staterooms can accommodate up to four guests. They include two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two more guests, as well as a big picture window for you to admire the view from.

Oceanview Porthole Window

Oceanview Porthole Window


These Oceanview Staterooms have room for up to four guests, with two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two more guests. You'll also have a porthole to enjoy an amazing view.

Oceanview Picture Window

Oceanview Picture Window


These Oceanview Staterooms have room for up to four guests, with two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two more guests. You'll also have a big picture window to enjoy the amazing view.

Balcony


Mid-Ship Balcony

Mid-Ship Balcony


These mid-ship staterooms can accommodate up to three guests, with two lower beds that convert into a queen-size bed and a convertible sofa to sleep one more. They include a sitting area and floor-to-ceiling glass doors that open to a private balcony. Because these are mid-ship staterooms, you'll have easy access to everything on board.

Aft-Facing Balcony

Aft-Facing Balcony


With room for up to three guests, these staterooms have two lower beds that convert into a queen-size bed and a pull out sofa to accommodate one more. Along with a sitting area, floor-to-ceiling glass doors and a private balcony with an amazing aft-facing view.

Balcony

Balcony


With room for up to three guests, these staterooms have two lower beds that convert into a queen-size bed and a pull out sofa to accommodate one more. Along with a sitting area, floor-to-ceiling glass doors and a private balcony with an amazing view.

Guarantee Balcony

Guarantee Balcony


With room for up to three guests, these staterooms have two lower beds that convert into a queen-size bed and a pull out sofa to accommodate one more. Along with a sitting area, floor-to-ceiling glass doors and a private balcony with an amazing view.

Family Balcony

Family Balcony


These connecting staterooms are perfect if you want to bring the kids along. They sleep up to three guests and include a sitting area, two lower beds that convert into a queen-size bed and a pull out sofa to accommodate one more. Not to mention the floor-to-ceiling glass doors that open to a private balcony for the whole family to enjoy.

Suite


Mini-Suite with Balcony

Mini-Suite with Balcony


These Mini-Suites sleep up to four guests, include a sitting area, luxury bathroom with shower, two lower beds that convert into a queen-size bed and additional bedding to sleep two more guests. Not to mention the private balcony with great view.

Owner's Suite with Two Balconies

Owner's Suite with Two Balconies


The Owner's Suites with Double Balconies are great for up to two guests. They include a living room, dining room and separate bedroom with king-size bed. Along with a mini-bar, luxury bathroom with whirlpool tub and an amazing double balcony. Includes butler and concierge service.

2-Bedroom Family Suite with Balcony

2-Bedroom Family Suite with Balcony


With enough room for up to five people, these Penthouses are perfect if you want to bring the whole family. Includes a living area, dining area, separate bedroom with queen-size bed as well as a separate children's bedroom and a large private balcony so you can all enjoy the amazing view. Includes butler and concierge service.

Mid-Ship Mini-Suite with Balcony

Mid-Ship Mini-Suite with Balcony


These Mini-Suites sleep up to four guests, with two lower beds that convert into a queen-size bed as well as a sitting area, private balcony, luxury bathroom with shower and additional bedding to sleep two more guests. Because these are mid-ship Mini-Suites, you'll have easy access to everything fun and exciting on board.

3-Bedroom Garden Villa

3-Bedroom Garden Villa


These Villas can accommodate up to eight guests. With three bedrooms, each with a king- or queen-size bed and luxury bathroom and shower, you have plenty of space to revel in. They include a living room, dining room as well as a private garden with hot tub, outdoor dining area and terrace to enjoy the beautiful view from. Includes butler and concierge service.

Guarantee Mini-Suite

Guarantee Mini-Suite


These Mini-Suites sleep up to four guests, include a sitting area, luxury bathroom with shower, two lower beds that convert into a queen-size bed and additional bedding to sleep two more guests. Not to mention the private balcony with great view.

Family Suite with Balcony

Family Suite with Balcony


Bring the whole gang because this suite sleeps up to six guests. It features a balcony, queen-size bed that converts to two lower beds, a sofa bed and additional bedding to sleep two more. Everyone can hang out in the living and dining area and there is a luxury bath with shower. Includes butler and concierge service. Note: Accommodations shown are artists renderings and are representational only.

Family Suite

Family Suite


Bring the whole gang because this suite sleeps up to six guests. It features a queen-size bed that converts to two lower beds, a sofa bed and additional bedding to sleep two more. Everyone can hang out in the living and dining area and there is a luxury bath with shower. Includes butler and concierge service.

Deluxe Owner's Suite

Deluxe Owner's Suite


The Deluxe Owner’s Suite sleeps up to six guests and offers a world of comfort with a living room, dining room, bedroom with king-size bed and some offer a separate children’s bedroom. Guests will have an unforgettable experience in this suite with a convertible sofa, luxury bath with whirlpool tub and a wall of windows to enjoy the great view. Includes butler and concierge service. Note: Accommodations shown are artists renderings and are representational only.

Aft-Facing Penthouse with Large Balcony

Aft-Facing Penthouse with Large Balcony


You will have the perfect romantic getaway in these Penthouses that sleep up to two guests. They include a bedroom with queen-size bed and luxury bathroom with bath and shower, in addition to the living area and dining area. Because these are aft-facing, they offer an amazing view from the large balcony. Includes butler and concierge service.

Penthouse with Large Balcony

Penthouse with Large Balcony


Up to two guests can stay in these Penthouses that have a living area, dining area and large private balcony. They feature a bedroom with queen-size bed and luxury bathroom with bath and shower. Includes butler and concierge service.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Norwegian Cruise Line and Reader Offers Limited Agency Terms of Business apply. This offer applies to new bookings only. Staterooms are subject to availability at the time of booking. Reader Offers Ltd fares may be withdrawn at any time. Fares are per person based on two adults sharing a stateroom. Drinks of up to $15 per serving are included for all guests in the stateroom. Guests will also receive 20% discount on wine by the bottle and in addition charged an 18% gratuity and specialty service charge. Guests under the age of 21 will receive a soda package. Certain exclusions apply. Gourmet dining is for suites and Haven Suites only and number of speciality meals are subject to the length of the cruise. Please note some staterooms may have a restricted view. Gratuities will be complimentary for staterooms and all passengers within those cabins. Normal Cruise Miles terms and conditions apply. E&OE

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