ROL Cruise customer experience rating 4.7/5 


Based on 2384 reviews

Give an exceptional service, professional and always a good deal

25 Sep 2018

They always give us a great price and give excellent customer service. We have booked many cruises with ROL and the service they give is professional and customer friendly.

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Venice to Barcelona

Cruise Code: 1261895

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Inside from:

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Outside from:

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Balcony from:

£4,009pp

Suite from:

£5,579pp

Prices shown are per person based on 2 people sharing, except single traveller. Air price shown is based on departing from London

Earn up to 11,158 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Mid-sized, elegant ships with a high staff to guest ratio to take care of your every need
  • Finest cuisine at sea, served in a variety of distinctive open-seating restaurants, all at no additional charge
  • Complimentary soft drinks, bottled water and speciality coffees
  • Gourmet culinary programme created by world renowned Master Chef Jacques Pépin
  • Country club-casual ambience; tuxedos and gowns are never required
  • Acclaimed Canyon Ranch SpaClub®
  • Complimentary shuttles in most of the ports
  • Port-intensive itineraries featuring more overnight visits and extended evening port stays
  • 24-hour Butler service in all suites
  • FREE wireless internet access

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


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Your Ship:

Sirena - Oceania Cruises


Day

Port

Date

Due Depart


The Ship


In March 2016, Sirena will undergo a 35-day, $40 million refurbishment in Marseille, France to elevate the ship to the Oceania Cruises’ standard of elegance. Drawing on the recent transformation of Nautica as inspiration, she will feature our renowned specialty dining restaurants, Toscana and Polo Grill, along with more recent additions to the fleet such as Baristas and the cook-to-order grill at Terrace Café. Sirena's highly-anticipated inaugural season will be released in late February 2015 with reservations opening on March 4, 2015. Sirena will welcome her first guests in Summer 2016. With Sirena, Oceanias diverse and destination-rich itineraries will only continue to grow, appealing to both seasoned world travelers and passionate cruisers. Her decks will be resplendent in the finest teak, custom stone and tile work, and her lounges, suites and staterooms will boast luxurious, neo-classical furnishings. Sirena will offer every luxury you may expect on board one of Oceanias mid-sized ships. She features four unique, open-seating restaurants, a world-class fitness center and spa, eight lounges and bars, a casino and 342 lavish suites and luxurious staterooms, nearly 70% of which feature private verandas. With just 684 guests to pamper, our 400 professionally trained European staff ensure you will wait for nothing.

Sirena


Launched: January 2016 | Occupancy: 684 passengers

Tonnage: 30,277 tons | Length: 594 ft (181.05 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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