ROL Cruise customer experience rating 4.7/5 


Based on 2381 reviews

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Excellent service

24 Sep 2018

This was the first time I had booked a cruise and a lady I had met recommended using ROL. When I rang a lady called Jo dealt with my booking. She was extremely patient and knowledgeable and really helped with a procedure that I knew nothing about.

SOLO OFFER | Festive Canaries & Madeira

Cruise Code: 1266299

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 11,174 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • Sterling on board

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Columbus - Cruise and Maritime Voyages


Day

Port

Date

Due Depart


Day 3-5

Port :

At Sea

Date :

23 Dec 2018

Due - Departs :

25 Dec 2018


Day 7

Port :

At Sea

Date :

27 Dec 2018

Due - Departs :

27 Dec 2018


Day 14-15

Port :

At Sea

Date :

03 Jan 2019

Due - Departs :

04 Jan 2019


The Ship


Columbus became the proud new flagship of Cruise & Maritime Voyages five ship ocean fleet in 2017 taking over the reign from Magellan. At 63,786grt and with an impressive space ratio, she carries approximately 1,400 passengers accommodated in 775 cabins and also accomodates for the solo traveller with 150 cabins allocated for single use. Given her size she provides a very generous, spacious and relaxing feel.

The ship was originally launched under Princess Cruises in 1989 and christened by Hollywood actress Audrey Hepburn on 23rd March 1989. In 1997 she was transferred to the P&O Cruises fleet and was the former Arcadia, where she stayed until 2003 when she was reassigned to Ocean Village, before returning to P&O Cruises in 2010. She was last refitted in 2015 and also underwent refurbishment in April 2017.

Columbus


Occupancy: 1,400 passengers

Tonnage: 63,786 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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