ROL Cruise customer experience rating 4.7/5 


Based on 2384 reviews

Give an exceptional service, professional and always a good deal

25 Sep 2018

They always give us a great price and give excellent customer service. We have booked many cruises with ROL and the service they give is professional and customer friendly.

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Alaskan & Canadian Exploration ft. the Rocky Mountaineer

Cruise Code: 1270572

An ROL Cruise Exclusive

Including A Seven Night Rocky Mountaineer Tour

The Brand New Alaskan & Canadian Exploration

Featuring a 7 Night Rocky Mountaineer Tour

Read more

Your Seven Night Rocky Mountaineer Tour

Two days on board the Rocky Mountaineer Train in SilverLeaf Service, with GoldLeaf Service seat upgrade for Verandah Staterooms and above

Seven nights hotel accommodation with GoldLeaf Service hotel upgrade for Suite bookings General admission for the Calgary Tower

Calgary to Lake Louise tour, including Banff Gondola

Panoramic Helicopter sightseeing tour

Yoho Park tour

Icefields Parkway tour, including Ice Explorer

Jasper Highlights tour

General admission for the Vancouver Lookout tower

EXCLUSIVE FARES SAVING UP TO £1,000 *

EXCLUSIVE FREE ON BOARD SPEND OF UP TO $500*

HELICOPTER TOUR OVER THE ROCKIES INCLUDED*

FREE ROCKY MOUNTAINEER GOLDLEAF SERVICE SEAT UPGRADE*

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Inside from:

£4,599pp

was £5,399pp

Outside from:

£5,049pp

was £5,699pp

Balcony from:

£5,899pp

was £6,749pp

Suite from:

£7,699pp

was £8,449pp

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 15,398 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Exclusive launch savings
  • Seven night Rocky Mountaineer Canadian Rockies tour
  • Seven nights hotel accommodation in Calagary, Lake Louise, Banff, Jasper, Kamloops and Vancouver
  • Two days on board the Rocky Mountaineer train, in SilverLeaf Service
  • Panoramic helicopter tour included
  • FREE upgrade to GoldLeaf Service train seat aboard Rocky Mountaineer for Verandah Staterooms or above
  • FREE upgrade to GoldLeaf Service hotels for Suites bookings
  • Seven nights full board cruising on board Holland America Lines luxurious Nieuw Amsterdam
  • EXCLUSIVE FREE on board spend of up to $500 for Ocean View (G) Staterooms and above
  • FREE Stateroom Upgrades
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Your Seven Night Rocky Mountaineer Tour

Two days on board the Rocky Mountaineer Train in SilverLeaf Service, with GoldLeaf Service seat upgrade for Verandah Staterooms and above

Seven nights hotel accommodation with GoldLeaf Service hotel upgrade for Suite bookings General admission for the Calgary Tower

Calgary to Lake Louise tour, including Banff Gondola

Panoramic Helicopter sightseeing tour

Yoho Park tour

Icefields Parkway tour, including Ice Explorer

Jasper Highlights tour

General admission for the Vancouver Lookout tower

Your Itinerary


Show itinerary as:

Your Ship:

ms Nieuw Amsterdam - Holland America Line


Day

Port

Date

Due Depart


Day 9

Port :

Scenic Cruising The Inside Passage

Date :

15 Sep 2019

Due - Departs :

15 Sep 2019


Day 14

Port :

Scenic Cruising The Inside Passage

Date :

20 Sep 2019

Due - Departs :

20 Sep 2019


Day 15

Port :

Disembark the ship

Date :

21 Sep 2019

Due - Departs :

21 Sep 2019


Day 16

Port :

Arrive in London

Date :

22 Sep 2019

Due - Departs :

22 Sep 2019


The Ship


Launching in December 2018, ms Nieuw Statendam, a sister ship to Koningsdam and the second of our Pinnacle-class ships, features a design inspired by the fluid curves of musical instruments. Guests can savor her innovative specialty restaurants—from Sel de Mer to the Grand Dutch Cafe. Explore at America’s Test Kitchen’s cooking classes and hands-on workshops. And thrill to BBC Earth Experiences presentations at our spectacular two-story World Stage.

ms Nieuw Amsterdam


Launched: January 2010 | Occupancy: 2,106 passengers

Tonnage: 86,700 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Term & conditions: Fares are per person based on two adults sharing, except solos, may increase or be withdrawn at any time. Offer advertised applies to new bookings only. Tours are subject to change. Savings is based on two adults sharing. On board spend is per stateroom. Helicopter tour is subject to weather conditions and change. Upgrade to GoldLeaf Service seat on board the Rocky Mountaineer train is subject to availability. Upgrade to GoldLeaf hotels is subject to availability. Regional or premium class flights will incur supplementary costs and may require an additional overnight stay. Holland America Cruise Lines, Rocky Mountaineer and Reader Offers Limited Package Holiday booking conditions apply. Cruise Miles T&Cs apply. E&OE.

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