ROL Cruise customer experience rating 4.7/5 


Based on 1691 reviews

Excellent service by Consultant Jo

17 Aug 2018

I attended cruise show on Wed. Arranged through consultant Jo to book Emerald Cruise. Booking done, deposit paid but on checking Jo was told that the wrong price had been quoted and it was going to cost another £5000. Needless to say I didn’t proceed. She was really concerned about this and said she would pursue with her manager and ring me. 9.20 the next morning she called; she had referred; they went back to Emersld who were embarrassed by the error and agreed to honour the original price. Result one delighted customer. I want to commend Jo. She was so efficient dealing with booking and went that extra mile pursing the error because she saw how upset I was not to be able to afford the holiday which incidentally I had booked for myself and my 80 year old sister. I had even sent her photos of the cruise while Jo did the booking.

Helpful and knowledgeable but not pushy

17 Aug 2018

Nice simple booking procedure, everything very smooth.

Always helpful.

17 Aug 2018

They explained everything clearl,was polite and helpful and did no high pressure selling. Helped me to consider my options on different cruises.

A good company.

17 Aug 2018

Came back to me quickly. Gave me a very good price again. Easy to book with them and doesn't take long.

Helpful and honest

17 Aug 2018

Friendly, informed staff member who knew the details and was able to help us choose the right cruise for us.

Good value very good service and from my chair at home !just need to pack

17 Aug 2018

Searching for the right cruise and cabin taking the time to give us the best possible deal and giving advise on the ship and destination to suit us we travel with my sister who uses a single occupancy cabin and so it’s a double booking and we can’t always get the cabins together he took the time to give us several options and we were very glad he did . We have used ROL often and can say without hesitation we have never had a problem either in the booking tickets and solving any problems we might have . Thankyou for doing what many high street travel agents fail to do .

It could not have been better service

17 Aug 2018

We recieved excellent service John had knowledge and great patience. And found a cruise to fit our requirements,well done

First time user

17 Aug 2018

Helpful and well organised .

Booked on board and transfered to Rol.

17 Aug 2018

They are very efficient and answer quickly.

Glacier Discovery Northbound

Cruise Code: 1270642

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Earn up to 4,797 cruise miles

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Your ROL Cruise package


What's included

  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Noordam

    Your Ship


    ms Noordam

    Holland America Line

    Holland America Line
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  • Vancouver, Canada

    Day 1

    Vancouver, Canada

    18 Aug 2019

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide
  • Day 2


    Scenic Cruising Inside Passage

    19 Aug 2019

  • Ketchikan, Alaska

    Day 3

    Ketchikan, Alaska

    20 Aug 2019

    Super-scenic Ketchikan sits on the edge of Revillagigedo Island, surrounded by the verdant Tongass National Forest. Its waters are rich with Pacific salmon, a fact which drew native Tlingit and industrial fishermen here, not to mention an abundance of wildlife. Black bears can often be seen catching fish from passing streams, while birds of prey soar over glacial mountains.

    Destination guide
  • Juneau, Alaska

    Day 4

    Juneau, Alaska

    21 Aug 2019

    Migrating whales, rivers of ice and super fresh seafood capture the hearts of its visitors, although Alaska’s capital city also has a strong mining history. Once the sacred territory of the Auke and Taku tribes, Juneau was named after the gold prospector Joe Juneau.

    Destination guide
  • Skagway, Alaska

    Day 5

    Skagway, Alaska

    22 Aug 2019

    The sidewalks are all but rolled up in Skagway come winter, so you can only imagine the frightful conditions endured by the gold prospectors who passed through en route to the Yukon, with a mandatory ton of supplies to be hauled with them over the steep and treacherous Trail of '98. Today, summertime visits to Skagway require nothing of the sort, but you can still ride the antique White Pass & Yukon narrow-gauge railway up through silvery-purple rock faces, past Deadhorse Gulch, to see what it was like back then. Take your time and poke into every little store from the Trail Bench to Lynch & Kennedy's Dry Goods. The Red Onion Saloon, with its honky tonk piano and costumed barmaids, is a treasure trove of memorabilia featuring pictures of Klondike Kate, Peahull Annie and other vintage characters. To complete the picture of those rip-roaring days, visit the nostalgic Trail of '98 Museum. The Klondike Gold Rush National Historical Park boasts restored buildings and wooden boardwalks that invite you to take a stroll into the past.

  • Glacier Bay

    Day 6

    Glacier Bay

    23 Aug 2019

  • Day 7


    At Sea

    24 Aug 2019

  • Seward (Anchorage)

    Day 8

    Seward (Anchorage)

    25 Aug 2019

    Beautifully situated on Cook Inlet and surrounded by the Chugach Mountains, Anchorage offers fine restaurants and frontier saloons, museums and art galleries. Visit the Alaska Native Heritage Center, where village elders and apprentices demonstrate the time-honored customs and crafts of the various Native groups. Sample shore excursions: Kenai Guided Fishing; Prince William Sound Glacier Cruise; Redoubt Bay Flightseeing and Bear Viewing. Nearby, Kenai Fjords National Park's steep-sided, glacier-carved valleys give you an up-close look at abundant wildlife. Located on the southeast coast of Alaska's Kenai Peninsula, it is home to the Harding Ice Field, the largest entirely within U.S. borders. Watch for bald eagles, listen to the sounds of thousands of seabirds and share the waters with Stellar sea lions, harbor seals, Dall's porpoises, sea otters and whales. The gateway to the park is the historic town of Seward, whose quaint shops await exploration.

The Ship


Launched in 2006, the ms Noordam is the newest member of our renowned Vista-class ships. Named for the Northern compass point, she embraces the latest industry and environmental technologies such as her use of a diesel-electric power plant for optimal energy efficiency and an Azipod® propulsion system that maximizes maneuverability. On board ms Noordam you will discover museum-quality paintings such as an oil painting of the city of Utrecht painted in 1842, as well as contemporary art like the series of photographs of music greats Dizzy Gillespie and BB King. One of the most valuable pieces of furniture on board the ship is a remarkable inlaid chest flanked by carved wooden 17th-century Baroque columns. Made in Germany in 1885, the chest is inlaid with ebony and precious stones. Enjoy an onboard IPod® self-guided tour of the complete ms Noordam art collection. The ms Noordam exemplifies the classic style of ocean travel with contemporary amenities and modern enhancements.

ms Noordam


Launched: February 2006 | Occupancy: 1,924 passengers

Tonnage: 82,318 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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