ROL Cruise customer experience rating 4.7/5 


Based on 773 reviews

Pleasant negotiations

18 Jun 2018

Discussions were plain and straightforward, and the responses to questions were clear. Not being particularly computer literate, \I don't know that I shall be able to download the information,- I have yet to try. A package in the post would be more reassuring !

Recommended by a friend, as good as she had said.

17 Jun 2018

Polite, efficient, very helpful.

Very good service

16 Jun 2018

Karen was very helpful and made the whole process very easy.

Great service again

16 Jun 2018

Knowledgeable, helpful and friendly advisers.

Excellent customer service

16 Jun 2018

The gentleman on the phone name of Callum was very helpful,clear and patient answered all my questions and made the whole procedure a pleasure.i booked with you last year and after looking around and speaking to other company's after speaking to him I rung back and booked not only for me but 2 others as well.

Excellent

16 Jun 2018

I spoke to Kelly who was most helpful even when we asked for a land extension on our trip after the initial enquiry. We were very satisfied with the result.

Excellent knowledgeable service

15 Jun 2018

Excellent knowledgeable service

Very good

15 Jun 2018

Very efficient and helpful

Great customer service

15 Jun 2018

Very happy with the experience. Great customer service and very knowlegable without being pushy

Canada & New England Discovery

Cruise Code: 1273309

Savour the Journey and More

Enjoy free pre-paid gratuities - hurry offer ends soon!

Ready Set Sail with Holland America Line - offer extended

Enjoy free pre-paid gratuities - hurry offer ends 28th June 2018!

Offer ends 28 Jun 2018

FREE GRATUITIES*

EARN EXCLUSIVE CRUISE MILES

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

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Earn up to 4,058 cruise miles

Learn More

Your ROL Cruise package


What's included

  • FREE gratuities for all bookings
  • Book a suite and receive on board spend! Amount varies on duration of voyage booked, please enquire at time of booking
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Zaandam

    Your Ship


    ms Zaandam

    Holland America Line

    Holland America Line
    View
  • Boston, Massachusetts

    Day 1

    Boston, Massachusetts

    22 Jun 2019

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide
  • Bar Harbor, Maine

    Day 2

    Bar Harbor, Maine

    23 Jun 2019

    Once the exclusive summer resort of America's fabulously wealthy, today Bar Harbor is an artists' enclave and gateway to the rich natural beauty of Acadia National Park, much of which was donated by the Rockefeller family. Watch for white-tail deer and other wildlife and enjoy a horse-drawn carriage ride through the park. Attend an authentic "Downeast" lobster bake.

  • Day 3


    Halifax, Nova Scotia

    24 Jun 2019

    For ocean scenery at its best, nothing rivals Nova Scotia's south shore. Here find craggy coastlines, fabled Peggy's Cove, and the striking German village of Lunenburg, so meticulously restored it has been designated a UNESCO World Heritage Site. Back in Halifax the ramparts of the Citadel and a museum commemorating the Titanic await your inspection.

  • Sydney, Nova Scotia, Canada

    Day 4

    Sydney, Nova Scotia, Canada

    25 Jun 2019

    A hundred thousand Gaelic welcomes await you in Nova Scotia, Latin for "New Scotland." There are highland villages to visit, the scenic Cabot Trail to explore, golden inland seas to sail and the Fortress of Louisbourg to inspect - where every barn, barracks and pipe and drum corps appears just as it did when King Louis' troops occupied the site in 1744. Sample shore excursions: The Bras d'Or Lakes Grand Tour; Fortress of Louisbourg; Black Gold - Cape Breton Mine Experience.

  • Day 5


    Charlottetown

    26 Jun 2019

    PEI may be Canada s smallest province, but it's big on history and attractions. It is here that the famous Conference of 1864 was held, which resulted in the creation of the Canadian confederacy. Learn all about it on a walking tour of Charlottetown, the provincial capital. Or cast your vote for shopping, a lobster luncheon at Dalvay-by-the-Sea or a tour of the picturesque farm that inspired Anne of Green Gables.

  • Day 6


    Cruise the St Lawrence River

    27 Jun 2019

  • Quebec City

    Day 7

    Quebec City

    28 Jun 2019

    The cradle of French civilisation in the New World, Québec City is a living testimonial to the grace of Old Europe. With its steep cobbled streets, beautiful buildings and rich history, it won’t take you long to fall in love with this charming Canadian city.

    Destination guide
  • Day 7


    Saint Lawrence River Cruising

    28 Jun 2019

  • Montreal

    Day 8

    Montreal

    29 Jun 2019

    This UNESCO City of Design is a delightful blend of European history, modern style and fresh-thinking.

    Destination guide

The Ship


Designed to carry fewer guests while providing more space for maximum comfort, the ms Zaandam is a prize in the mid-size ship category. Offering spacious public areas and plush accommodations, many staterooms have private verandahs. The musically themed ms Zaandam offers a unique shipboard atmosphere. Inspired by the world's great music, artifacts and memorabilia from a variety of musical genres decorate the ship. You'll find musical instruments such as Bill Clinton's saxophone and signed guitars from Queen, Iggy Pop, Eric Clapton and the Rolling Stones used as art objects throughout the ship. At the heart of the ms Zaandam, in a soaring three-story atrium: a Baroque-style Dutch pipe organ, inspired by the traditional barrel organs still found on the streets of The Netherlands. Enjoy an onboard IPod self-guided tour of the complete Zaandam art collection.

ms Zaandam


Launched: May 2000 | Occupancy: 1,432 passengers

Tonnage: 61,396 tons | Length: 781 ft (238.05 m)

Star Rating

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Cabins



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* Terms and Conditions


Free gratuities are on based on per stateroom. Gratuities for bar, dining room wine accounts, or spa/salon services are not included.  Up to £300 on board spend is for Suite bookings and is tiered on duration of voyage booked. Offer ends 14 June 2018.

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