ROL Cruise customer experience rating 4.8/5 


Based on 3931 reviews

nb

21 Jan 2019

Yes I would recommend them

Excellent, answered all of our questions promptly and efficiently.

21 Jan 2019

Yes. Lovely service and very helpful.

Excellent customer service

21 Jan 2019

We received an excellent booking service with Melanie from ROL Cruises... will definitely use them again.

Change of cruise date

21 Jan 2019

George was very helpful with the change of date for our cruise.

Great Service.

21 Jan 2019

Friendly and knowledgeable. Callum was helpful with his advice. The booking went smoothly. So up to now I’m very pleased. However, we would like to receive less material through the post. Not interested in Asia or China or Australia etc. Thank you.

Professional friendly service

21 Jan 2019

Very professional service. Satisfactorily answered the many questions in a friendly way. I will definitely use ROL again

Excellent Service

21 Jan 2019

Excellent Service; this makes booking an easy and pleasant experience. I did not have to wait to long on the phone and the person that I spoke to was very informative and efficient.

Good service

21 Jan 2019

Knowledgable and helpful.

No problems. Hope the captain is better than my last cruise.

21 Jan 2019

Yes. The young lady was very helpful and understood what I wanted.

Excellent Service

21 Jan 2019

Liam was very helpful and very professional and I got a good deal. My first booking with ROL and I will use them in the future.

Good overall service

21 Jan 2019

Service this time was a bit slow coming back to us which was frustrating I do understand it was the weekend and the representative Zach was very busy , The main thing is that our interest in a particular cruise on a Particula cabin for example is on hold or reserved immediately until ROL Are able to get back to us to communicate especially being not in the UK at the time of booking. It is also very important that every single question is answered accurately , Most people including us are spending life savings here and spending a lot of money

Making our cruise experience even better!

21 Jan 2019

If you want to enhance your cruise experience it starts with the booking agent you use, ROL by far exceeds any other agent we have ever booked with. Give them a go, you won't be disappointed!!

Excellent service

21 Jan 2019

Excellent service. Rang back promptly from my original e mail enquiry and again from my answer phone message. Helpful on the telephone and gave me all the required information

Excellent service from ROL as ever.

21 Jan 2019

I have used ROL on several previous occasions and this time - as ever - I received excellent service. Karen was helpful, friendly, and even called me back when she had sorted everything out to save me holding on.

Excellent

20 Jan 2019

Very friendly and efficient. The first time I have used the service and I was impressed

Canada & New England Discovery

Cruise Code: 1273775 / Voyage Code: E946

Exceptional Offers on hundreds of sailings

Including stateroom upgrades, low deposits and more

Why Not Now with Holland America

Read more

Offer ends 31 Jan 2019

Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

STATEROOM UPGRADES AVAILABLE*

UP TO 10% OFF SELECTED SHORE EXCURSIONS

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

LOW DEPOSIT*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 9,194 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Stateroom upgrades available
  • Up to 10% off select shore excursions
  • Low deposit
  • Book a suite and receive on board spending money - amount varies depending on voyage booked
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining
  • Plus, book an Ocean View or above by 8.30pm 31st January 2019 and receive Double Cruise Miles
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

Your Itinerary


Show itinerary as:

  • Veendam

    Your Ship


    Veendam

    Holland America Line

    Holland America Line
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  • Montreal

    Day 1

    Montreal

    20 Jul 2019

    This UNESCO City of Design is a delightful blend of European history, modern style and fresh-thinking.

    Destination guide
  • Quebec City

    Day 2

    Quebec City

    21 Jul 2019

    The cradle of French civilisation in the New World, Québec City is a living testimonial to the grace of Old Europe. With its steep cobbled streets, beautiful buildings and rich history, it won’t take you long to fall in love with this charming Canadian city.

    Destination guide
  • Day 3


    St. Lawrence cruising

    22 Jul 2019

  • Charlottetown

    Day 4

    Charlottetown

    23 Jul 2019

    PEI may be Canada s smallest province, but it's big on history and attractions. It is here that the famous Conference of 1864 was held, which resulted in the creation of the Canadian confederacy. Learn all about it on a walking tour of Charlottetown, the provincial capital. Or cast your vote for shopping, a lobster luncheon at Dalvay-by-the-Sea or a tour of the picturesque farm that inspired Anne of Green Gables.

  • Sydney, Nova Scotia, Canada

    Day 5

    Sydney, Nova Scotia, Canada

    24 Jul 2019

    A hundred thousand Gaelic welcomes await you in Nova Scotia, Latin for "New Scotland." There are highland villages to visit, the scenic Cabot Trail to explore, golden inland seas to sail and the Fortress of Louisbourg to inspect - where every barn, barracks and pipe and drum corps appears just as it did when King Louis' troops occupied the site in 1744. Sample shore excursions: The Bras d'Or Lakes Grand Tour; Fortress of Louisbourg; Black Gold - Cape Breton Mine Experience.

  • Halifax, Nova Scotia

    Day 6

    Halifax, Nova Scotia

    25 Jul 2019

    For ocean scenery at its best, nothing rivals Nova Scotia's south shore. Here find craggy coastlines, fabled Peggy's Cove, and the striking German village of Lunenburg, so meticulously restored it has been designated a UNESCO World Heritage Site. Back in Halifax the ramparts of the Citadel and a museum commemorating the Titanic await your inspection.

  • Bar Harbor, Maine

    Day 7

    Bar Harbor, Maine

    26 Jul 2019

    Once the exclusive summer resort of America's fabulously wealthy, today Bar Harbor is an artists' enclave and gateway to the rich natural beauty of Acadia National Park, much of which was donated by the Rockefeller family. Watch for white-tail deer and other wildlife and enjoy a horse-drawn carriage ride through the park. Attend an authentic "Downeast" lobster bake.

  • Boston, Massachusetts

    Day 8

    Boston, Massachusetts

    27 Jul 2019

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide

The Ship


Grandly proportioned and recently enhanced, Veendam combines 21st-century amenities and elegant spaces graced by a multi-million-dollar art and antiques collection. While on board, guests can learn video-editing tips at a Digital Workshop powered by Windows®. Hone their culinary skills at an America’s Test Kitchen cooking show or hands-on workshop. Work out in our state-of-the-art Fitness Center. Or explore fine dining at our specialty restaurants.

Veendam


Launched: January 1996 | Occupancy: 1,350 passengers

Tonnage: 57,092 tons | Length: 719 ft (219.15 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms & Conditions: Holland America Line and Reader Offers Limited Package Holiday booking conditions apply. Offer advertised applies to new bookings only. Offers are available for new bookings only, apply only to the cruise portion of Alaska Land+Sea Journeys, are not combinable with any other discounts and are not transferable or refundable. Offers are applicable on select 2019 & 2020 departures. Stateroom upgrades are available in select stateroom categories and are subject to availability of the staterooms in the higher category. Reduced Deposit is valid for new bookings only. On board spend is per Suite and tiered depending on grade/voyage booked. Star ratings are Reader Offers Ltd classified. Normal Cruise Miles terms and conditions apply. E&OE.

Double Cruise Miles are for bookings on cruises of 7 nights or more, in Ocean View staterooms or above when booked by 8.30pm 31st January 2019 and have been included in the advertised amounts. If a different added value has been advertised elsewhere, you will have the option of one or the other.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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