ROL Cruise customer experience rating 4.7/5 


Based on 2384 reviews

Excrellent!. Highly recommended

26 Sep 2018

Informative, helpful, nothing was too much trouble. We have used ROL before and each holiday has lived up to our expectations. I cannot praise Gerald enough. So polite, efficient and helpful. He is a credit to the company.

Give an exceptional service, professional and always a good deal

25 Sep 2018

They always give us a great price and give excellent customer service. We have booked many cruises with ROL and the service they give is professional and customer friendly.

Planning ahead. We wanted a trip which would dispel the cold winter blues.

25 Sep 2018

The young lady who came on the phone was brilliant. Not only helpful but gave us information which helped us to make our decisions. She was polite but not pushy. And, more to the point, she was patient even when we um'd and ah'd over the finer details.

xetremely helpful

25 Sep 2018

they were patient and helpful as we wanted a flight from the North of England rather than London. This necessitated some contact with the cruise company but the agent was more than willing.

Booking onloy at this stage

25 Sep 2018

Good overall. Shame the cabin we booked (& confirmed) wasn't available - and we have gone further forward on the ship. We'll see..........................

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Canada & New England

Cruise Code: 1273786

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Earn up to 4,598 cruise miles

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Your ROL Cruise package


What's included

  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Veendam

    Your Ship


    ms Veendam

    Holland America Line

    Holland America Line
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  • Boston, Massachusetts

    Day 1

    Boston, Massachusetts

    10 Aug 2019

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide
  • Portland, England

    Day 2

    Portland, England

    11 Aug 2019

    Your visit to Portland and the English countryside of County Dorset will be rich in scenic beauty and centuries-old history. Visit the ancient village of Cerne Abbas and admire its beautiful 14th-century church and 16th-century houses; explore Sherbourne Castle, commissioned by Sir Walter Raleigh in 1594; and marvel at prehistoric Stonehenge, a UNESCO World Heritage Site. Sample shore excursions: Historic Corfe Castle; Stonehenge & Salisbury; Stunning Sherborne Castle.

  • Day 3


    Saint John

    12 Aug 2019

    How does a river run backwards? Find out as you watch the phenomenon of the "Reversing" Falls Rapids, created by powerful high tides of the Bay of Fundy. Other attractions: Loyalist House Museum, commemorating the Loyalists who founded the city, and the lively Old City Market (circa 1876). Sample shore excursions: Saint John City Highlights; St. Andrews-by-the-Sea.

  • Day 4


    Halifax, Nova Scotia

    13 Aug 2019

    For ocean scenery at its best, nothing rivals Nova Scotia's south shore. Here find craggy coastlines, fabled Peggy's Cove, and the striking German village of Lunenburg, so meticulously restored it has been designated a UNESCO World Heritage Site. Back in Halifax the ramparts of the Citadel and a museum commemorating the Titanic await your inspection.

  • Sydney, Nova Scotia, Canada

    Day 5

    Sydney, Nova Scotia, Canada

    14 Aug 2019

    A hundred thousand Gaelic welcomes await you in Nova Scotia, Latin for "New Scotland." There are highland villages to visit, the scenic Cabot Trail to explore, golden inland seas to sail and the Fortress of Louisbourg to inspect - where every barn, barracks and pipe and drum corps appears just as it did when King Louis' troops occupied the site in 1744. Sample shore excursions: The Bras d'Or Lakes Grand Tour; Fortress of Louisbourg; Black Gold - Cape Breton Mine Experience.

  • Day 6


    At Sea

    15 Aug 2019

  • Bar Harbor, Maine

    Day 7

    Bar Harbor, Maine

    16 Aug 2019

    Once the exclusive summer resort of America's fabulously wealthy, today Bar Harbor is an artists' enclave and gateway to the rich natural beauty of Acadia National Park, much of which was donated by the Rockefeller family. Watch for white-tail deer and other wildlife and enjoy a horse-drawn carriage ride through the park. Attend an authentic "Downeast" lobster bake.

  • Boston, Massachusetts

    Day 8

    Boston, Massachusetts

    17 Aug 2019

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide

The Ship


Grandly proportioned and recently enhanced, Veendam combines 21st-century amenities and elegant spaces graced by a multi-million-dollar art and antiques collection. While on board, guests can learn video-editing tips at a Digital Workshop powered by Windows®. Hone their culinary skills at an America’s Test Kitchen cooking show or hands-on workshop. Work out in our state-of-the-art Fitness Center. Or explore fine dining at our specialty restaurants.

ms Veendam


Launched: January 1996 | Occupancy: 1,350 passengers

Tonnage: 57,092 tons | Length: 719 ft (219.15 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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