ROL Cruise customer experience rating 4.8/5 


Based on 3063 reviews

Polite and efficient

16 Nov 2018

Polite and efficient

Great to travel with.

16 Nov 2018

I struggle at calling on the phone, busy signal and sending email to contact is confusing. Once I get the correct email,it is easy and if I ask to be contacted they are quick to do so. They are knowledgable on the trip info and polite. I have booked 3 times now. I have recommended them to others already.

Excellent service - Thanks.

16 Nov 2018

Great service from Nicole. Very knowledgeable and friendly

Every question answered quickly and well

16 Nov 2018

Katie was very helpful and efficient answering all my questions very satisfactorily

Excellent

15 Nov 2018

Service was very good, very polite and very knowledgeable. They are so helpful when I phone.

Great service with great prices

15 Nov 2018

Not hanging on a phone for an answer is a plus and the booking of the holiday was so easy. Also I was advised I had 100 cruise miles banked as I forgot I had used ROL for our Baltic cruise last year.That gave me another discount. Friendly and efficient staff

No Hassle..No problems

15 Nov 2018

Very easy process and efficient service. Daisy was sp helpful

an easy process

15 Nov 2018

as a novice cruise booker i found the process very easy and all my questions were answered to my satisfaction. all documents emailed straightaway.

I was sorry when the call ended!

15 Nov 2018

Professional, courteous and pleasant, Jo was an absolute pleasure to deal with

Efficient , helpful service.

15 Nov 2018

Absolutely first class - I spoke with a lady called Daisy who made the booking for me - she asked what I wanted, and made everything clear to me.

Complete confidence with ROL

15 Nov 2018

ROL was extremely helpful with my need to transfer a booking. The transfer was carried out with speed and efficiency and to my complete satisfaction. I am always confident in booking a cruise with ROL.

Bermuda, Round-trip Boston

Cruise Code: 1280232

Premium Drinks Package for all bookings

Plus book a Suite for incredible extra benefits!

All-Inclusive Cruising with NCL

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Offer ends 30 Nov 2018

With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

FREE ON BOARD SPEND OF UP TO $500*

GRATUITIES & SERVICE CHARGES INCLUDED*

PREMIUM DRINKS PACKAGE INCLUDED FOR ALL BOOKINGS*

INCREDIBLE EXTRA ADDED BENEFITS FOR SUITES*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 4,255 cruise miles

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Your ROL Cruise package


What's included

  • BOOK in The Haven by Norwegian or a Suite and receive a speciaility dining package, 250 minutes internet package and an additional $100 on board spend
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • INCLUDED Junior and youth programmes
  • Fantastic entertainment on board every evening
  • INCLUDED fun aqua parks, modern sports facilities, ropes courses

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

Your Itinerary


Show itinerary as:

  • Norwegian Gem

    Your Ship


    Norwegian Gem

    Norwegian Cruise Line

    Norwegian Cruise Line
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  • Boston

    Day 1

    Boston

    03 May 2019

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide
  • Day 2


    At Sea

    04 May 2019

  • Day 3-5


    Royal Naval Dockyard, Bermuda

    05 May 2019 to 07 May 2019

    Located at the tip of Bermuda's West End, Royal Naval Dockyard is home to exceptional shopping and pristine beaches. The beautifully restored Royal Navy Dockyards provide quaint boutique, a crafts market and fascinating maritime museum. Don't miss the chance to try out one of the many water sports offered in and around this gorgeous harbour.

  • Day 6-7


    At Sea

    08 May 2019 to 09 May 2019

  • Boston

    Day 8

    Boston

    10 May 2019

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide

The Ship


This sparkling cruise ship is the perfect choice for cruising the Bahamas & Florida, the Caribbean or from New York to Bermuda. From a chic, four-lane bowling alley to tons of dining choices and the freedom of Freestyle Cruising, Norwegian Gem has it all. Chill out by the pool, get lucky in the casino, unwind at the spa, and make the kids happy with our water slides, Wii™ games and lots more. Accommodation ranges from luxury multi-room Villas to romantic suites and spacious, affordable staterooms.

Norwegian Gem


Launched: October 2007 | Occupancy: 2,394 passengers

Tonnage: 93,530 tons | Length: 965 ft (294.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


All gratuities and tips related to the all-inclusive services are included as well as the service charge. A 20% gratuity will automatically be added to guest's accounts for dining options and spa treatments not included in the cruise fare. Please note there will be extra tax charges for drinks in Hawaii and Alaska and these may differ per sailing and per port. Please note the following terms and conditions for guests staying in Haven Suites. $100 on-board spending money is per Suite. On-board spending money has no cash value and is not transferable. It may not be used towards on-board gratuities or pre-purchased activities. Solo travellers receive the same service. 250 minutes free WiFi per Suite. One log-in per Suite. (On Norwegian Breakaway, guests receive an internet package of 250 minutes or 1000 MB of data). Package includes activation fee. Solo travellers receive the same package per Suite. Stateroom categories beginning with the letters H and S. Speciality restaurant package for The Haven and Suite guests (2 years and older) included: 3-9 nights: 3 dinners, 10+ nights: 4 dinners. The speciality restaurant package includes gourmet dining in these global speciality restaurants: Cagney’s Steakhouse, Teppanyaki, Le Bistro, La Cucina, Margaritaville, Moderno Churrascaria, Los Lobos and Q. Number of dinners as per table. 20% gratuity included.Cover charges for above mentioned speciality restaurants are included; number of dinners as per table. One main course per person at Cagney's and Le Bistro restaurants included. Additional main courses will be charged at US $ 10 per person and course. The Haven & Suite guests may choose to dine in the following venues as part of their speciality dining package for reduced upcharges: Ocean Blue, Bayamo, entertainment dinner at Spiegel Tent resp. Illusionarium, Sushi, Pincho, Raw Bar. Products of Food Republic, Bake Shop, Ice Cream Bar, Gelato, speciality items in the main and Asian restaurants, seafood items in the Raw Bar, special occasion/holiday menus (New Year's, Christmas, etc.), Jazz Brunch, Wine Lovers and Murder Mystery lunches are not included. Free up to $500 on board spend is based on two sharing and is tiered depending on stateroom grade booked, when booked before 8.30pm 30th November 2018. Offer is not applicable on guarantee fares, please enquire at time of booking. E&OE.

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