ROL Cruise customer experience rating 4.7/5 


Based on 2698 reviews

Thanks to a very helpful employee of ROL

20 Oct 2018

I was called initially to cancel a holiday booked for Nov. 2019 which was to celebrate our 50th wedding anniversary. We were going to Myanmar which had long been a dream for us. On hearing our disappointment, Shannon Crick, who called us pulled out all the stops to find an alternative which she did. We were unable to have the same dates, but are very pleased to be going. Not so happy about additional costs, but we have accepted this. Well done to Shannon

Professional and friendly the perfect mix

19 Oct 2018

Very helpful very professional.

Excellent service.

19 Oct 2018

Very efficient and professional gave us all the information that we needed to book our cruise. Explained everything in detail all in all a very pleasant experience.

They take time to ensure you are completely happy with your choices 🤩😍😎

19 Oct 2018

The customer service team were caring making sure that they understood what my request was and processing that request in a very effecient way. All though you cannot see them you get the feeling that it is service with a smile and no request is too much trouble. I woukd definatley and infact do recommend ROL

ROL CRUISE`S SERVICE IS FIRST CLASS

19 Oct 2018

They explained ,the booking procedure clearly and I was able to pay the £600 deposit in two half's .

Great service

19 Oct 2018

Friendly,efficient and informative.

😃😃😃

19 Oct 2018

Excellent service from Jo and very helpful. I came away fully satisfied that I achieved a great holiday deal.

Prompt, polite and helpful.

19 Oct 2018

Prompt, polite and helpful.

Brilliant communication skill

19 Oct 2018

So far so good . . . COMMUNICATION WISE . ALL INFOS SUPPLIED . I am just looking for the actual services in the cruise .

I gave you 5 stars !!!

19 Oct 2018

Very helpful, informative and someone who cared.

Excellent service

18 Oct 2018

Yes I would recommend ROL cruise for their excellent service not only on our original booking but with our transfer of 2020 cruise to 2019.

Well worth the telephone call.

18 Oct 2018

The cruise we inquired about was booked with no problems, all our queries were solved. Having dealt with Readers Offers in the past I knew I would get satisfaction.

Great service

18 Oct 2018

Phoned to book and the staff were very helpful. I opted to receive all the holiday information by post and it arrived within a couple of days. Would definitely book with them again.

Best service ever

18 Oct 2018

It was exceptional service as we changed a few things and it was no trouble. Gerald was the representative.

Ho Chi Minh City to Singapore

Cruise Code: 1285499 / Voyage Code: 3901A

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 8,000 cruise miles

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Your ROL Cruise package


What's included

  • Beverages in Suite and throughout the ship, including Champagne, select wines & Spirits
  • Open-seating dining
  • Multiple restaurants with diverse cuisine
  • Spacious, ocean-view suites, up to 85% with private verandas
  • Butler service for all suites
  • All on board gratuities
  • Free unlimited WiFi throughout the ship
  • In-suite 24 hour dining
  • Complimentary transport into town in most ports
  • Refrigerator and bar setup, stocked with your choice of beverage
  • Bvlgari bath amenities
  • Pratesi fine bed linens and down duvet covers
  • Pillow menu
  • Plush Etro slippers and bathrobes
  • State-of-the-art flat-screen HD TVs
  • Interactive media library
  • On board entertainment and enrichment lectures
  • Laundry and dry cleaning service on selected suites
  • Superlative service, with a staff to guest ratio of nearly one-to-one
  • Multiple restaurants, diverse cuisine and open seating dining
  • Enrichment programmes and sophisticated entertainment

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Silver Shadow

    Your Ship


    Silver Shadow

    Silversea

    Silversea
    View
  • Ho Chi Minh City, Vietnam

    Day 1-3

    Ho Chi Minh City, Vietnam

    11 Jan 2019 to 13 Jan 2019

    Ho Chi Minh City, the “Pearl of Vietnam” was formerly known as Saigon, a name that is still applied to the city center. The official name change took place in 1976, following the reunification of the country. Located in the south of Vietnam on a giant bend in the Saigon River, Ho Chi Minh City is the country's largest city, with a population of nearly seven million people and over one million motorbikes. While Hanoi is the center of government, Ho Chi Minh City is the nation's economic heart and most exciting city.

    Destination guide
  • Day 4


    At Sea

    14 Jan 2019

  • Day 5-6


    Klong Toey

    15 Jan 2019 to 16 Jan 2019

  • Day 7-8


    At Sea

    17 Jan 2019 to 18 Jan 2019

  • Singapore

    Day 9

    Singapore

    19 Jan 2019

    Diamond-shaped Pulau Ujong is Singapore's main island and it's bursting with colour, energy and culture.

    Destination guide

The Ship


Silversea’s Millennium Class ships – Silver Shadow and her sister ship Silver Whisper – are built with proportions slightly larger in size than the two earlier ships, yet retain the same level of genuine hospitality. Third in the Silversea fleet, the Silver Shadow cruise ship introduced guests to the next generation of Silversea cruising while maintaining Silversea’s award-winning, all-suite luxury and trademark intimate ambience.

Silver Shadow


Launched: September 2000 | Occupancy: 382 passengers

Tonnage: 28,258 tons | Length: 610 ft (185.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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