ROL Cruise customer experience rating 4.8/5 


Based on 3437 reviews

A poor service!

09 Dec 2018

I would have thought that by now (9th December) I would have received an itinerary for the cruise that I had booked about a year ago and which has just been moved forward almost a full month. I would like this information so that I can make arrangements for my journey to Heathrow. I would also like to add that the referred to phone call was the first time that I became aware that ROL was my travel agent - up to this point I thought that it acted solely as an advertising agency. I think that this shows what a lack of communication there has been with me.

Great service well worth using them

09 Dec 2018

Speedy good service covered everything I needed to do and gave advice about cabin options.

I would use & recommend you again.

09 Dec 2018

Very friendly & helpful operators.

Fab

09 Dec 2018

Booking process and service excellent

A great professional service.

09 Dec 2018

From start to finish, everything, including a couple of phone backs, was dealt with efficiently, helpfully and professionally.

ROL top shop!

09 Dec 2018

Very helpful and informative

I can not fault it.

09 Dec 2018

The service was very good indeed. Very good information given, once your rep knew that we were looking for a return cruise from Southampton to a warm destination. We have cruised with you before, and have enjoyed our experience every time. We do not want to cruise and return with a flight, unless it is organised as a package totally with R O L service. And of course the price has to suit us. We look forward to our cruise in May.

Great experience

08 Dec 2018

Briiliant service!! Will always recommend to anyone. Helpful and professional.

ALWAYS BOOK WITH ROL

08 Dec 2018

yes was very informative of the cruise, we have book about 8 cruises with ROL EXCELLANT SERVICE I HAVE TOLD PEOPLE ABOUT ROL AND HAVE BOOKED WITH THEM

Highland Heritage

Cruise Code: 1290494

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Earn up to 9,976 cruise miles

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Your ROL Cruise package


What's included

  • Optional travel insurance including, additional cancellation rights, or a reduction if not required (cover is subject to medical questions)
  • Drink inclusions vary depending on voyage ranging from all-inclusive to a choice of wines with lunch and dinner and select drinks throughout – please ask for details at time of booking
  • All on board gratuities
  • 24-hour room service
  • Free shuttle bus to take you to the nearest town centre
  • Free Wi-Fi internet
  • Free chauffeur service to the port or free car parking near the port
  • All meals and snacks are included, in every main and speciality restaurant
  • Small intimate ships with a boutique hotel feel
  • Saga’s on board shops and bars use sterling, so you don’t need to worry about exchange rates
  • Exclusively for over 50s (a travelling companion can be over 40)
  • Porterage of luggage at the port

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Saga Sapphire - Saga Group


Day

Port

Date

Due Depart


Day 2

Port :

St Peter Port, Guernsey

Date :

05 Jul 2019

Due - Departs :

05 Jul 2019


Day 3

Port :

Portland, England

Date :

06 Jul 2019

Due - Departs :

06 Jul 2019


Day 4

Port :

At Sea

Date :

07 Jul 2019

Due - Departs :

07 Jul 2019


Day 5

Port :

Greenock, Scotland

Date :

08 Jul 2019

Due - Departs :

08 Jul 2019


Day 6

Port :

At Sea

Date :

09 Jul 2019

Due - Departs :

09 Jul 2019


Day 7

Port :

Kirkwall, Orkney Islands

Date :

10 Jul 2019

Due - Departs :

10 Jul 2019


Day 8

Port :

Invergordon, Scotland

Date :

11 Jul 2019

Due - Departs :

11 Jul 2019


Day 9

Port :

Dundee, Scortland

Date :

12 Jul 2019

Due - Departs :

12 Jul 2019


Day 10

Port :

Newcastle, United Kingdom

Date :

13 Jul 2019

Due - Departs :

13 Jul 2019


Day 11

Port :

At Sea

Date :

14 Jul 2019

Due - Departs :

14 Jul 2019


The Ship


Our classic gem has been turning heads since she set sail on her first Saga cruise in 2012. Both intimate and elegant, her design has a timeless originality and character, and this attention to detail is matched by ever-attentive service that will make you feel at home as soon as you step aboard. Chic and compact, she can access cities that bigger ships simply can’t, for many exciting adventures both on land and at sea. Plus, all her cruises departing in 2018 are now all inclusive, with selected drinks included in the price.

Saga Sapphire


Launched: March 2016 | Occupancy: 720 passengers

Tonnage: 37,301 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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