ROL Cruise customer experience rating 4.7/5 


Based on 2276 reviews

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

Daisy could not have been more helpful and friendly

19 Sep 2018

Daisy was extremely helpful and friendly

Gems of Northern Europe

Cruise Code: 1291110

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 13,997 cruise miles

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Your ROL Cruise package


What's included

  • 6★ luxury on board intimate ships
  • Spacious, all-suite accommodation with sweeping ocean views, many with verandas
  • Tipping is neither required nor expected
  • Complimentary fine wines, spirits, champagnes, ales and soft drinks throughout your voyage
  • Menus created by skilled chefs in a choice of exquisite dining venues, all of which are complimentary
  • Experience the wonderful Thomas Keller’s steakhouse restaurant
  • Personal greeting from your suite hostess with ice cold champagne and canapés
  • Impeccable personalised service tailored to each and every guest’s requirements
  • On board enrichments including lectures and cooking demonstrations
  • Complimentary room service and in-suite bar stocked with your personal favourites - without charge

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Seabourn Ovation - Seabourn


Day

Port

Date

Due Depart


Day 2

Port :

Fredericia, Denmark

Date :

01 Sep 2019

Due - Departs :

01 Sep 2019


Day 3

Port :

Scenic cruising Oslo Fjord

Date :

02 Sep 2019

Due - Departs :

02 Sep 2019


Day 5

Port :

Frederiksted, St.Croix

Date :

04 Sep 2019

Due - Departs :

04 Sep 2019


Day 6

Port :

Helsingor

Date :

05 Sep 2019

Due - Departs :

05 Sep 2019


Day 8

Port :

Travemunde (Lubeck), Germany

Date :

07 Sep 2019

Due - Departs :

07 Sep 2019


Day 9

Port :

Enter Kiel Canal Holtenau

Date :

08 Sep 2019

Due - Departs :

08 Sep 2019


Day 9

Port :

Daylight transit Kiel Canal

Date :

08 Sep 2019

Due - Departs :

08 Sep 2019


Day 9

Port :

Exit Kiel Canal Brunsbuttel

Date :

08 Sep 2019

Due - Departs :

08 Sep 2019


Day 10

Port :

At Sea

Date :

09 Sep 2019

Due - Departs :

09 Sep 2019


Day 11

Port :

Rotterdam, The Netherlands

Date :

10 Sep 2019

Due - Departs :

10 Sep 2019


Day 13

Port :

At Sea

Date :

12 Sep 2019

Due - Departs :

12 Sep 2019


The Ship


The brand new Seabourn Ovation is the newest member to the Seabourn fleet and is sister-ship to Seabourn Encore. Seabourn Ovation is an evolutionary ship and has raised the bar for 6 star modern luxury cruising. This all-suite, all veranda ship holds just 600 passengers, delivering an intimate cruising experience. Every detail has been carefully perfected, from bow to stern. The interior has been designed by Adam D. Tihany and offers touches that will delight and surprise.

Seabourn Ovation


Occupancy: 600 passengers

Tonnage: 40,350 tons | Length: 690 ft (210.31 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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