ROL Cruise customer experience rating 4.8/5 


Based on 4988 reviews

Polite and patient

24 Mar 2019

Provided me with the correct cabin and acted patiently when I queried it. My fault so really appreciated the way they dealt with me on the phone.

Booking was handled by member of staff in an excellent manner.

24 Mar 2019

Booking was handled by member of staff in an excellent manner.

Happy

24 Mar 2019

pleasant person Stacy, helpful and new what she was doing

Brilliant service!

24 Mar 2019

Excellent customer service. Understood my needs.

ROL convenient and reliable service for cruises

24 Mar 2019

They provide an efficient and knowledgeable booking service for a range, but not all, cruise lines. Have used them in the past and expect to use them again sometime in the future.

ROL certainly is a 5 star company

24 Mar 2019

Katie was so helpful and patient and made me feel special. She was extremely professional and we got there in the end after her having to make phone calls and I'm sure I'd provided her with a challenge. Fantastic service - my first impression of ROL wonderful. I'd heard from others that ROL was a great company to go with - they weren't wrong! I'd definitely recommend ROL to others. ROL certainly is a 5 star company.

Great service.

24 Mar 2019

This is the first time I have used ROL - really impressed. Very courteous and efficient gentleman on the help desk. All relative details regarding the cruise were given and all questions answered.

good experience

24 Mar 2019

Efficient, knowledgable service

Excellent

24 Mar 2019

Excellent

Brilliant service

24 Mar 2019

Phone answered quickly and efficiently. Waited over 30 minutes for a rival company to answer then hung up on disgust. Your staff are always pleasant cheerful and helpful.

First class

24 Mar 2019

Very helpful, clear explanations and advice on extras.

booking completed with a smile

24 Mar 2019

My no 1 Travel agent always excellent service completed with a smile

Sensations of Southern France - Arles to Lyon

Cruise Code: 1291928

Limited Availability - Please do not delay

The Deluxe River Cruise Sale

Read more

Offer ends 29 Mar 2019

Explore the rivers of Europe in complete comfort with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

GRATUITIES INCLUDED*

FREE DRINKS WITH LUNCH & DINNER*

SHORE EXCURSIONS INCLUDED*

ALL-INCLUSIVE RIVER CRUISING*

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Earn up to 5,190 cruise miles

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Your ROL Cruise package


What's included

  • Complimentary wine, beer and soft drinks with lunch and dinner
  • Spacious full board accommodation on board Europe’s most innovative cruise ships
  • All meals throughout your river cruise from a healthy buffet breakfast to a five-course à la carte menu
  • Gratuities are included
  • Complimentary Wi-Fi
  • Complimentary bicycles for use ashore in select destinations
  • Overseas transfers
  • Shore excursions and guided tours almost everyday with personal headset
  • Bottled water restocked daily in your cabin
  • Emerald ACTIVE programme with guided bicycle and walking tours
  • At least one extra-special EmeraldPLUS experience offering greater insight into the culture, cuisine and lifestyle of the given destination
  • First-class service from an English-speaking crew
  • Brexit Travel Assurance - no price increase guarantee

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Your Itinerary


Show itinerary as:

  • Emerald Liberte

    Your Ship


    Emerald Liberte

    Emerald Waterways

    Emerald Waterways
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  • Arles

    Day 1

    Arles

    04 May 2019

    On arrival, you’ll be met by a friendly Emerald Waterways representative and transferred by coach to your award winning ship (D).

  • Arles

    Day 2

    Arles

    05 May 2019

    Join your local guide for a walking tour showcasing the highlights of the city in particular the exterior of the 2000 year old Roman Amphitheatre still in use today, which was originally built to hold 20,000 spectators in the style of the Colosseum in Rome (B, L, D).

    Discover More: Hilltop village of Les Baux (extra expense) or Tastes of Provence, visit an olive oil farm (extra expense)

  • Avignon, France

    Day 3

    Avignon, France

    06 May 2019

    Avignon has a rich history from Celtic beginnings to being the residence of the Popes and later central to the French Revolution. Although a fortified town, it is the Papal Palace which stands more secure on a hill in the centre of town; its walls are 17–18 feet thick. Your guided walk with a local guide takes you through this historic centre strolling the cobbled laneways and browsing the shops, overlooking the famous “Pont de Avignon” (B, L, D).

    EmeraldACTIVE: Guided active hike in Avignon

    OR
    EmeraldACTIVE: Yoga Lesson on Board

  • Viviers, France

    Day 4

    Viviers, France

    07 May 2019

    Arrive in Viviers, a town which still has a lot of flare. Viviers is also the home of one of France’s oldest cathedrals, join an included city tour exploring all the architectural heritage of this quaint town. (B,L,D)


    EmeraldPLUS: Cheese and olive tasting on board

  • Chalon-Sur-Saône - Beaune, France

    Day 6

    Chalon-Sur-Saône - Beaune, France

    09 May 2019

    Chalon–Sur–Saône is best known as the birthplace of photography and the centre of Burgundy’s wine region. Travel by road to the quaint village of Beaune, where we visit the Hospices de Beaune, one of the finest examples of French fifteenth–century architecture. Marvel at the multi–coloured roofs of this former hospital, now a museum, which has become one of the symbols of Burgundy (B,L,D)

  • Lyon - Geneva, Switzerland

    Day 7

    Lyon - Geneva, Switzerland

    10 May 2019

    After breakfast disembark your river cruise ship in Lyon and transfer by coach to Geneva. This exuberant city is the headquarters of Europe’s United Nations and a global hub for diplomacy and baking. Included is a two-night stay in Geneva. Enjoy your sightseeing tour of Geneva, with some of the main highlights of your trip are the Jet d’Eau 140-meter high water jet, the quai du Mont-Blanc and rue de Rhone. (B)

    Destination guide
  • Lyon, France

    Day 8

    Lyon, France

    11 May 2019

    Lyon is an ancient French city located at the junction of the river Rhône and Saône with over a 2,000 years of history.

    Destination guide

The Ship


Specially commissioned to sail the Rhône and Saône as part of our Sensations of Southern France river cruise, Emerald Liberté is one of three Star-Ships added to the Emerald Waterways fleet in 2017. Custom-built to provide the most exhilarating and authentic experiences cruising through France, the Emerald Liberté will skilfully navigate the rivers Rhône & Saône when she enters into service in 2017. The standards of service, attention to food, and knowledge of wine you’d expect in France will be sewn into the very essence of the Emerald Liberté – providing on-board experience comparable with world class boutique hotels. Completing the Sensations of Southern France itinerary, the ship exudes the same relaxed spirit as the lands which surround the rivers it sails upon. Travelling from Lyon to Avignon, the Emerald Liberté will explore culturally-rich and enigmatic cities before dissecting the wine regions and charming Mediterranean settlements of France. The Emerald Liberté is just one of three new ships to be added to the Emerald Waterways fleet in 2017, a year promising amazing things for the river cruise world.

Emerald Liberte


Launched: January 2017 | Occupancy: 138 passengers

Length: 361 ft (110.03 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic Tours (UK) Limited trading as Emerald Waterways and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. Savings are based on two adults sharing a stateroom/suite and is based on the difference between the full brochure fare and the early booking selling fare. Wine, beer and soft drinks are included with lunch and dinner and may exclude certain brands and is subject to the cruise lines T&C’s. Flights are based on London, Norwich, East Midlands, Bristol, Humberside, Leeds/Bradford, Newcastle, Aberdeen, Manchester, Birmingham, Glasgow or Edinburgh departures; all other regional flights are available at a supplement and are subject to availability. Indoor pool/cinema is not available on Emerald Radiance (Douro Cruise) instead there is a serenity pool on the sun deck. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Tours may not be suitable for guests with mobility restrictions, are subject to change and further t&c’s apply. Please note itineraries are subject to change. E&OE.

Emerald Waterways guarantee no price increase or surcharges on our advertised Emerald Waterways cruises or tour prices when booked before 29th March 2019. Emerald Waterways reserve the right to withdraw our offers at any time.

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