ROL Cruise customer experience rating 4.8/5 


Based on 3029 reviews

Helpful and friendly

13 Nov 2018

Spoke to Liam who was very helpful and not at all pushy (unlike a rival company I also got a quote from). Asked loads of questions on the first call as I hadn't cruised with CMV and didn't really know them, he knew his stuff, I then did a bit of research and called back to book. Called back a third time to add a drinks package, no problem.

Excellent friendly courteous and professional

13 Nov 2018

Normally book cruises through ROL for their excellent friendly, courteous and professional handling of queries and booking procedures.

Professional courteous service

13 Nov 2018

Very much the personal touch from Callum. Very easy and professional to deal with. Good follow up service.

Easy process

13 Nov 2018

Quick efficient and helpful service and all queries answered

they are knowledgeable, helpful, professional and are my first port of call

12 Nov 2018

when I hand them my booking I know they will deal with it in a professional manner and they will also inform me of any changes to the itinery which can sometimes occur. I

ROL Cruise Agent's Happy Customer

12 Nov 2018

Friendly and helpful advice from the cruise agent.

Very Good

12 Nov 2018

Jo Mcguiness was very helpful and patient with regard to me trying to sort out and agree with my friend what sort of cabin we wanted etc.

I have used them in the past many times and find them faultless.

12 Nov 2018

Did everything well and I would recommend and use them again.

Very pleased so far!!

12 Nov 2018

Your representative Zac couldn't have been more helpful. First time of booking with ROL Cruises

Very efficient

12 Nov 2018

Very efficient.

Baltic delights

12 Nov 2018

Clear advice on iternary and pricing. Informed of possible obstruction to our balcony view so able to choose the offered alternative. No pressure to achieve the sale and straight forward answers to our questions.

Both friendly and efficient.

12 Nov 2018

Just made initial booking. Never been on a cruise before. Extremely helpful and efficient. I feel confident that whole I will be supported throughout my cruise experience. My decision as to whether or not we go on cruses in the future will be informed by this first cruise. Happy so far ......

Secrets of the Douro - Porto to Porto

Cruise Code: 1291990

SAVE up to 30%

The Deluxe River Cruise Sale

Read more

Offer ends 30 Nov 2018

Explore the rivers of Europe in complete comfort with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

GRATUITIES INCLUDED*

FREE DRINKS WITH LUNCH & DINNER*

SHORE EXCURSIONS INCLUDED*

SAVE UP TO 30%*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 5,690 cruise miles

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Your ROL Cruise package


What's included

  • SAVE up to 30%
  • Free wine, beer and soft drinks with lunch and dinner
  • Spacious full board accommodation on board Europe’s most innovative cruise ships
  • All meals throughout your river cruise from a healthy buffet breakfast to a five-course à la carte menu
  • Gratuities are included
  • Complimentary Wi-Fi
  • Complimentary bicycles for use ashore in select destinations
  • Overseas transfers
  • Shore excursions and guided tours almost everyday with personal headset
  • Bottled water restocked daily in your cabin
  • Emerald ACTIVE programme with guided bicycle and walking tours
  • At least one extra-special EmeraldPLUS experience offering greater insight into the culture, cuisine and lifestyle of the given destination
  • First-class service from an English-speaking crew

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Explore the rivers of Europe in luxury with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

 

 

Your Itinerary


Show itinerary as:

  • Emerald Radiance

    Your Ship


    Emerald Radiance

    Emerald Waterways

    Emerald Waterways
    View
  • Fly from London to Portugal

    Day 1

    Fly from London to Portugal

    18 May 2019

  • Transfer to the port and embark Emerald Radiance

    Day 1

    Transfer to the port and embark Emerald Radiance

    18 May 2019

  • Porto, Portugal

    Day 1-2

    Porto, Portugal

    18 May 2019 to 19 May 2019

    The Douro river snakes its way throughout the sloping green terraced hillsides of Portugal’s Douro Valley, renowned for its vineyards.

    Destination guide
  • Day 2-3


    Pinhao, Portugal

    19 May 2019 to 20 May 2019

  • Day 3


    Vega de Terron, Spain

    20 May 2019

    The small town of Vega de Terron, close to the border with Spain Destination guide

  • Salamanca, Spain

    Day 4

    Salamanca, Spain

    21 May 2019

  • Pocinho, Portugal

    Day 5

    Pocinho, Portugal

    22 May 2019

    The northern village of Pocinho is the end point of a stunning Linha do Douro train ride through the Douro Valley

    Destination guide
  • Regua, Portugal

    Day 6

    Regua, Portugal

    23 May 2019

    Close to a nature reserve is Peso de Régua, a riverside town which monopolised the port wine industry in the 1800s

    Destination guide
  • Porto, Portugal

    Day 7-8

    Porto, Portugal

    24 May 2019 to 25 May 2019

    The Douro river snakes its way throughout the sloping green terraced hillsides of Portugal’s Douro Valley, renowned for its vineyards.

    Destination guide
  • Day 8


    Fly to London

    25 May 2019

    After breakfast transfer to the airport for your flight to London (regional flights may be available on request)

The Ship


New in 2017, Emerald Radiance navigates the beautiful Douro, giving guests the chance to enjoy the famous Portuguese climate and the beautiful vineyard-strewn panoramas. Emerald Radiance boasts extensive, exceptional open-air public spaces – so guests can enjoy a barbecue on the Sun Deck or take a plunge in the open-air pool. The Emerald Radiance will explore Portugal’s Douro region, navigating the eponymous river Douro. Dissecting some of Europe’s most beautiful vineyards and wine-producing villages, the river Douro evocatively stretches through beautiful backdrops on either bank. Fittingly, the bespoke Emerald Radiance has been lovingly designed and built to complement the jaw-dropping scenery unfolding before the ship’s bow.

Emerald Radiance


Launched: January 2017 | Occupancy: 112 passengers

Length: 292 ft (89.00 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic Tours (UK) Limited trading as Emerald Waterways and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. Savings are based on two adults sharing a stateroom/suite and is based on the difference between the full brochure fare and the early booking selling fare. Wine, beer and soft drinks are included with lunch and dinner and may exclude certain brands and is subject to the cruise lines T&C’s. Flights are based on London, Norwich, East Midlands, Bristol, Humberside, Leeds/Bradford, Newcastle, Aberdeen, Manchester, Birmingham, Glasgow or Edinburgh departures; all other regional flights are available at a supplement and are subject to availability. Indoor pool/cinema is not available on Emerald Radiance (Douro Cruise) instead there is a serenity pool on the sun deck. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Tours may not be suitable for guests with mobility restrictions, are subject to change and further t&c’s apply. Please note itineraries are subject to change. E&OE.

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