ROL Cruise customer experience rating 4.8/5 


Based on 4461 reviews

i am not a robot

22 Feb 2019

easy to arrange, and a welcome change to actually speak to a human being instead of loads of press options

Professional and helpful service.

22 Feb 2019

Hello, the travel consultant that I spoke to was very helpful in finding the cruise that I required at the right price and she was able to answer all of my questions with professional and helpful answers. Nothing was too much and the ease of booking was so simple.I hope that the cruise itself is as plain sailing. This is a trip of a lifetime for my 60th birthday, so my husband and I are really looking forward to it .

Your representative was very good answered all my questions professionally.

22 Feb 2019

Very helpful and informative

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

Between Lyon and Nice

Cruise Code: 1292394

Limited Availability - Please do not delay

The Deluxe River Cruise Sale

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Explore the rivers of Europe in complete comfort with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

GRATUITIES INCLUDED*

INCREDIBLE SAVINGS*

FREE DRINKS WITH LUNCH & DINNER*

SHORE EXCURSIONS INCLUDED*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 5,690 cruise miles

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Your ROL Cruise package


What's included

  • Complimentary wine, beer and soft drinks with lunch and dinner
  • Spacious full board accommodation on board Europe’s most innovative cruise ships
  • All meals throughout your river cruise from a healthy buffet breakfast to a five-course à la carte menu
  • Gratuities are included
  • Complimentary Wi-Fi
  • Complimentary bicycles for use ashore in select destinations
  • Overseas transfers
  • Shore excursions and guided tours almost everyday with personal headset
  • Bottled water restocked daily in your cabin
  • Emerald ACTIVE programme with guided bicycle and walking tours
  • At least one extra-special EmeraldPLUS experience offering greater insight into the culture, cuisine and lifestyle of the given destination
  • First-class service from an English-speaking crew
  • Brexit Travel Assurance - no price increase guarantee

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Your Itinerary


Show itinerary as:

  • Emerald Liberte

    Your Ship


    Emerald Liberte

    Emerald Waterways

    Emerald Waterways
    View
  • Lyon, France

    Day 1-2

    Lyon, France

    27 Apr 2019 to 28 Apr 2019

    Lyon is an ancient French city located at the junction of the river Rhône and Saône with over a 2,000 years of history.

    Destination guide
  • Chalon-Sur-Saône, France

    Day 3

    Chalon-Sur-Saône, France

    29 Apr 2019

  • Beaune, France

    Day 3

    Beaune, France

    29 Apr 2019

  • Macon, France

    Day 4

    Macon, France

    30 Apr 2019

  • Tournon, France

    Day 5

    Tournon, France

    01 May 2019

  • Avignon, France

    Day 6

    Avignon, France

    02 May 2019

  • Arles, France

    Day 7-8

    Arles, France

    03 May 2019 to 04 May 2019

  • Nice

    Day 8-11

    Nice

    04 May 2019 to 07 May 2019

The Ship


Specially commissioned to sail the Rhône and Saône as part of our Sensations of Southern France river cruise, Emerald Liberté is one of three Star-Ships added to the Emerald Waterways fleet in 2017. Custom-built to provide the most exhilarating and authentic experiences cruising through France, the Emerald Liberté will skilfully navigate the rivers Rhône & Saône when she enters into service in 2017. The standards of service, attention to food, and knowledge of wine you’d expect in France will be sewn into the very essence of the Emerald Liberté – providing on-board experience comparable with world class boutique hotels. Completing the Sensations of Southern France itinerary, the ship exudes the same relaxed spirit as the lands which surround the rivers it sails upon. Travelling from Lyon to Avignon, the Emerald Liberté will explore culturally-rich and enigmatic cities before dissecting the wine regions and charming Mediterranean settlements of France. The Emerald Liberté is just one of three new ships to be added to the Emerald Waterways fleet in 2017, a year promising amazing things for the river cruise world.

Emerald Liberte


Launched: January 2017 | Occupancy: 138 passengers

Length: 361 ft (110.03 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic Tours (UK) Limited trading as Emerald Waterways and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. Savings are based on two adults sharing a stateroom/suite and is based on the difference between the full brochure fare and the early booking selling fare. Wine, beer and soft drinks are included with lunch and dinner and may exclude certain brands and is subject to the cruise lines T&C’s. Flights are based on London, Norwich, East Midlands, Bristol, Humberside, Leeds/Bradford, Newcastle, Aberdeen, Manchester, Birmingham, Glasgow or Edinburgh departures; all other regional flights are available at a supplement and are subject to availability. Indoor pool/cinema is not available on Emerald Radiance (Douro Cruise) instead there is a serenity pool on the sun deck. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Tours may not be suitable for guests with mobility restrictions, are subject to change and further t&c’s apply. Please note itineraries are subject to change. E&OE.

Emerald Waterways guarantee no price increase or surcharges on our advertised Emerald Waterways cruises or tour prices when booked before 29th March 2019. Emerald Waterways reserve the right to withdraw our offers at any time.

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