ROL Cruise customer experience rating 4.7/5 


Based on 2373 reviews

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Excellent service

24 Sep 2018

This was the first time I had booked a cruise and a lady I had met recommended using ROL. When I rang a lady called Jo dealt with my booking. She was extremely patient and knowledgeable and really helped with a procedure that I knew nothing about.

Between Lyon and Nice

Cruise Code: 1292397

Early Booking Savings

Choice of FREE €200 on board spend OR unlimited drinks

The Deluxe River Cruise Promotion

Choice of FREE €200 on board spend OR unlimited drinks

Read more

Explore the rivers of Europe in complete comfort with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

GRATUITIES INCLUDED*

EARLY BOOKING SAVINGS*

SHORE EXCURSIONS INCLUDED*

CHOICE OF FREE €200 ON BOARD SPEND OR UNLIMITED DRINKS*

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Earn up to 6,890 cruise miles

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Your ROL Cruise package


What's included

  • Early booking savings
  • Free €200 on board spend OR free unlimited drinks package for Balcony Suites and above
  • Free wine, beer and soft drinks with lunch and dinner for Emerald Staterooms
  • Spacious full board accommodation on board Europe’s most innovative cruise ships
  • All meals throughout your river cruise from a healthy buffet breakfast to a five-course à la carte menu
  • Gratuities are included
  • Complimentary Wi-Fi
  • Complimentary bicycles for use ashore in select destinations
  • Overseas transfers
  • Shore excursions and guided tours almost everyday with personal headset
  • Bottled water restocked daily in your cabin
  • Emerald ACTIVE programme with guided bicycle and walking tours
  • At least one extra-special EmeraldPLUS experience offering greater insight into the culture, cuisine and lifestyle of the given destination
  • First-class service from an English-speaking crew

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Explore the rivers of Europe in luxury with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

 

 

Your Itinerary


Show itinerary as:

  • Emerald Liberte

    Your Ship


    Emerald Liberte

    Emerald Waterways

    Emerald Waterways
    View
  • Lyon, France

    Day 1-2

    Lyon, France

    25 May 2019 to 26 May 2019

    Lyon is an ancient French city located at the junction of the river Rhône and Saône with over a 2,000 years of history.

    Destination guide
  • Day 3


    Chalon-Sur-Saône, France

    27 May 2019

  • Day 3


    Beaune, France

    27 May 2019

  • Day 4


    Macon, France

    28 May 2019

  • Tournon, France

    Day 5

    Tournon, France

    29 May 2019

  • Avignon, France

    Day 6

    Avignon, France

    30 May 2019

  • Day 7-8


    Arles, France

    31 May 2019 to 01 Jun 2019

  • Nice

    Day 8-11

    Nice

    01 Jun 2019 to 04 Jun 2019

The Ship


Specially commissioned to sail the Rhône and Saône as part of our Sensations of Southern France river cruise, Emerald Liberté is one of three Star-Ships added to the Emerald Waterways fleet in 2017. Custom-built to provide the most exhilarating and authentic experiences cruising through France, the Emerald Liberté will skilfully navigate the rivers Rhône & Saône when she enters into service in 2017. The standards of service, attention to food, and knowledge of wine you’d expect in France will be sewn into the very essence of the Emerald Liberté – providing on-board experience comparable with world class boutique hotels. Completing the Sensations of Southern France itinerary, the ship exudes the same relaxed spirit as the lands which surround the rivers it sails upon. Travelling from Lyon to Avignon, the Emerald Liberté will explore culturally-rich and enigmatic cities before dissecting the wine regions and charming Mediterranean settlements of France. The Emerald Liberté is just one of three new ships to be added to the Emerald Waterways fleet in 2017, a year promising amazing things for the river cruise world.

Emerald Liberte


Launched: January 2017 | Occupancy: 138 passengers

Length: 361 ft (110.03 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic Tours (UK) Limited trading as Emerald Waterways and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. Savings are based on two adults sharing a stateroom/suite and is based on the difference between the full brochure fare and the early booking selling fare. Wine, beer and soft drinks are included with lunch and dinner and may exclude certain brands and is subject to the cruise lines T&C’s. Balcony suites and above will receive a premium drinks package including unlimited drinks on-board for the duration of your cruise. Drinks package is not combinable with any other offer. Flights are based on London, Norwich, East Midlands, Bristol, Humberside, Leeds/Bradford, Newcastle, Aberdeen, Manchester, Birmingham, Glasgow or Edinburgh departures; all other regional flights are available at a supplement and are subject to availability. Indoor pool/cinema is not available on Emerald Radiance (Douro Cruise) instead there is a serenity pool on the sun deck. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Tours may not be suitable for guests with mobility restrictions, are subject to change and further t&c’s apply. Please note itineraries are subject to change. Balcony suites and above can choose from one added benefit, €200 per stateroom or unlimited drinks, these are subject to the cruise line T&Cs. E&OE.

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