ROL Cruise customer experience rating 4.8/5 


Based on 4403 reviews

Excellent customer service

20 Feb 2019

Excellent customer service - far better than trying to do it yourself online!

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Wild About Iceland

Cruise Code: 1292638

Incredible Savings!

2019 All-Inclusive Cruise Promotion

Read more

Whichever cruise you choose, we can assure a fantastic holiday aboard Saga, where so much is included!

INCREDIBLE SAVINGS*

FREE CHAUFFEUR SERVICE OR PORT CAR PARKING*

OPTIONAL TRAVEL INSURANCE INCLUDED*

DRINKS & GRATUITIES INCLUDED*

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Earn up to 15,576 cruise miles

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Your ROL Cruise package


What's included

  • Incredible savings included!
  • Optional travel insurance including, additional cancellation rights, or a reduction if not required (cover is subject to medical questions)
  • Drink inclusions vary depending on voyage ranging from all-inclusive to a choice of wines with lunch and dinner and select drinks throughout – please ask for details at time of booking
  • All on board gratuities
  • 24-hour room service
  • Free shuttle bus to take you to the nearest town centre
  • Free Wi-Fi internet
  • Free chauffeur service to the port or free car parking near the port
  • All meals and snacks are included, in every main and speciality restaurant
  • Small intimate ships with a boutique hotel feel
  • Saga’s on board shops and bars use sterling, so you don’t need to worry about exchange rates
  • Exclusively for over 50s (a travelling companion can be over 40)
  • Porterage of luggage at the port
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Whichever cruise you choose, we can assure a fantastic holiday aboard Saga, where so much is included!

Your Itinerary


Show itinerary as:

Your Ship:

Saga Sapphire - Saga Group


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

23 Jul 2019

Due - Departs :

23 Jul 2019


Day 4-5

Port :

At Sea

Date :

25 Jul 2019

Due - Departs :

26 Jul 2019


Day 6-7

Port :

Reykjavik, Iceland

Date :

27 Jul 2019

Due - Departs :

28 Jul 2019


Day 8

Port :

Grundarfjordur

Date :

29 Jul 2019

Due - Departs :

29 Jul 2019


Day 9

Port :

Siglufjordur, Iceland

Date :

30 Jul 2019

Due - Departs :

30 Jul 2019


Day 10

Port :

Seydisfjordur, Iceland

Date :

31 Jul 2019

Due - Departs :

31 Jul 2019


Day 11

Port :

Djupivogur, Iceland

Date :

01 Aug 2019

Due - Departs :

01 Aug 2019


Day 12-13

Port :

At Sea

Date :

02 Aug 2019

Due - Departs :

03 Aug 2019


Day 14

Port :

Holyhead, Wales

Date :

04 Aug 2019

Due - Departs :

04 Aug 2019


Day 15-16

Port :

At Sea

Date :

05 Aug 2019

Due - Departs :

06 Aug 2019


The Ship


Our classic gem has been turning heads since she set sail on her first Saga cruise in 2012. Both intimate and elegant, her design has a timeless originality and character, and this attention to detail is matched by ever-attentive service that will make you feel at home as soon as you step aboard. Chic and compact, she can access cities that bigger ships simply can’t, for many exciting adventures both on land and at sea. Plus, all her cruises departing in 2018 are now all inclusive, with selected drinks included in the price.

Saga Sapphire


Launched: March 2016 | Occupancy: 720 passengers

Tonnage: 37,301 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of SAGA and Reader Offers Limited Agency terms of business apply. Fares are per person based on two adults sharing, except single cabins, may increase or be withdrawn at any time. Savings is based on two adults sharing. Ports may require a tender. Travel Insurance is subject to the cruise lines T&Cs and will be available at a supplement. Private Chauffeur up to 75 miles each way; shared chauffeur service from 76-250 miles. Car parking is based on one space for the duration of the cruise and will be near the port. Free shuttle bus service at most ports whenever possible, and when the ship is birthed at least 500 yards from the nearest town centre. Shore excursions will incur an extra charge and may not be suitable for guests with mobility restrictions. Drink inclusions are subject to the cruise lines T&Cs. Wildlife sightings are not guaranteed. Cruise Miles T&Cs apply. Saga T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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