ROL Cruise customer experience rating 4.8/5 


Based on 3437 reviews

A poor service!

09 Dec 2018

I would have thought that by now (9th December) I would have received an itinerary for the cruise that I had booked about a year ago and which has just been moved forward almost a full month. I would like this information so that I can make arrangements for my journey to Heathrow. I would also like to add that the referred to phone call was the first time that I became aware that ROL was my travel agent - up to this point I thought that it acted solely as an advertising agency. I think that this shows what a lack of communication there has been with me.

Great service well worth using them

09 Dec 2018

Speedy good service covered everything I needed to do and gave advice about cabin options.

I would use & recommend you again.

09 Dec 2018

Very friendly & helpful operators.

Fab

09 Dec 2018

Booking process and service excellent

A great professional service.

09 Dec 2018

From start to finish, everything, including a couple of phone backs, was dealt with efficiently, helpfully and professionally.

ROL top shop!

09 Dec 2018

Very helpful and informative

I can not fault it.

09 Dec 2018

The service was very good indeed. Very good information given, once your rep knew that we were looking for a return cruise from Southampton to a warm destination. We have cruised with you before, and have enjoyed our experience every time. We do not want to cruise and return with a flight, unless it is organised as a package totally with R O L service. And of course the price has to suit us. We look forward to our cruise in May.

Great experience

08 Dec 2018

Briiliant service!! Will always recommend to anyone. Helpful and professional.

ALWAYS BOOK WITH ROL

08 Dec 2018

yes was very informative of the cruise, we have book about 8 cruises with ROL EXCELLANT SERVICE I HAVE TOLD PEOPLE ABOUT ROL AND HAVE BOOKED WITH THEM

Transatlantic from Copenhagen

Cruise Code: 1296185

Premium Drinks Package for all bookings

All-Inclusive Cruising with NCL

Read more

With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

GRATUITIES & SERVICE CHARGES INCLUDED*

PREMIUM DRINKS PACKAGE INCLUDED FOR ALL BOOKINGS*

INCREDIBLE EXTRA ADDED BENEFITS FOR SUITES*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • INCLUDED Junior and youth programmes
  • Fantastic entertainment on board every evening
  • INCLUDED fun aqua parks, modern sports facilities, ropes courses

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

Your Itinerary


Show itinerary as:

Your Ship:

Norwegian Getaway - Norwegian Cruise Line


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

21 Oct 2019

Due - Departs :

21 Oct 2019


Day 6

Port :

Portland, UK

Date :

25 Oct 2019

Due - Departs :

25 Oct 2019


Day 8-9

Port :

At Sea

Date :

27 Oct 2019

Due - Departs :

28 Oct 2019


Day 11-14

Port :

At Sea

Date :

30 Oct 2019

Due - Departs :

02 Nov 2019


Day 16

Port :

At Sea

Date :

04 Nov 2019

Due - Departs :

04 Nov 2019


Day 19

Port :

At Sea

Date :

07 Nov 2019

Due - Departs :

07 Nov 2019


The Ship


As our second ship in the Breakaway class, Norwegian Getaway combines the most magnificent amenities Norwegian has to offer with The Waterfront, an innovative, industry-first open-air promenade designed to connect guests with the ocean like no other cruise ship. A constant connection of freedom, energy and excitement flows throughout 678 Ocean Place and every unique space and experience. Norwegian Getaway escapes to the tropics year-round from Miami with 7-day Eastern Caribbean cruises.

Norwegian Getaway


Launched: January 2014 | Occupancy: 3,963 passengers

Tonnage: 145,655 tons | Length: 1068 ft (325.53 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


All gratuities and tips related to the all-inclusive services are included as well as the service charge. A 20% gratuity will automatically be added to guest's accounts for dining options and spa treatments not included in the cruise fare. Please note there will be extra tax charges for drinks in Hawaii and Alaska and these may differ per sailing and per port. Please note the following terms and conditions for guests staying in Haven Suites. $100 on-board spending money is per Suite. It may not be used towards on-board gratuities or pre-purchased activities. Solo travellers receive the same service. 250 minutes free WiFi per Suite. One log-in per Suite. (On Norwegian Breakaway, guests receive an internet package of 250 minutes or 1000 MB of data). Package includes activation fee. Solo travellers receive the same package per Suite. Stateroom categories beginning with the letters H and S. Speciality restaurant package for The Haven and Suite guests (2 years and older) included: 3-9 nights: 3 dinners, 10+ nights: 4 dinners. The speciality restaurant package includes gourmet dining in these global speciality restaurants: Cagney’s Steakhouse, Teppanyaki, Le Bistro, La Cucina, Margaritaville, Moderno Churrascaria, Los Lobos and Q. Number of dinners as per table. 20% gratuity included.Cover charges for above mentioned speciality restaurants are included; number of dinners as per table. One main course per person at Cagney's and Le Bistro restaurants included. Additional main courses will be charged at US $ 10 per person and course. The Haven & Suite guests may choose to dine in the following venues as part of their speciality dining package for reduced upcharges: Ocean Blue, Bayamo, entertainment dinner at Spiegel Tent resp. Illusionarium, Sushi, Pincho, Raw Bar. Products of Food Republic, Bake Shop, Ice Cream Bar, Gelato, speciality items in the main and Asian restaurants, seafood items in the Raw Bar, special occasion/holiday menus (New Year's, Christmas, etc.), Jazz Brunch, Wine Lovers and Murder Mystery lunches are not included. Free up to $500 on board spend is based on two sharing and is tiered depending on stateroom grade booked, when booked before 8.30pm 30th November 2018. Offer is not applicable on guarantee fares, please enquire at time of booking. Please note, fares exclude taxes and fares. E&OE.

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