ROL Cruise customer experience rating 4.8/5 


Based on 3931 reviews

nb

21 Jan 2019

Yes I would recommend them

Excellent, answered all of our questions promptly and efficiently.

21 Jan 2019

Yes. Lovely service and very helpful.

Excellent customer service

21 Jan 2019

We received an excellent booking service with Melanie from ROL Cruises... will definitely use them again.

Change of cruise date

21 Jan 2019

George was very helpful with the change of date for our cruise.

Great Service.

21 Jan 2019

Friendly and knowledgeable. Callum was helpful with his advice. The booking went smoothly. So up to now I’m very pleased. However, we would like to receive less material through the post. Not interested in Asia or China or Australia etc. Thank you.

Professional friendly service

21 Jan 2019

Very professional service. Satisfactorily answered the many questions in a friendly way. I will definitely use ROL again

Excellent Service

21 Jan 2019

Excellent Service; this makes booking an easy and pleasant experience. I did not have to wait to long on the phone and the person that I spoke to was very informative and efficient.

Good service

21 Jan 2019

Knowledgable and helpful.

No problems. Hope the captain is better than my last cruise.

21 Jan 2019

Yes. The young lady was very helpful and understood what I wanted.

Excellent Service

21 Jan 2019

Liam was very helpful and very professional and I got a good deal. My first booking with ROL and I will use them in the future.

Good overall service

21 Jan 2019

Service this time was a bit slow coming back to us which was frustrating I do understand it was the weekend and the representative Zach was very busy , The main thing is that our interest in a particular cruise on a Particula cabin for example is on hold or reserved immediately until ROL Are able to get back to us to communicate especially being not in the UK at the time of booking. It is also very important that every single question is answered accurately , Most people including us are spending life savings here and spending a lot of money

Making our cruise experience even better!

21 Jan 2019

If you want to enhance your cruise experience it starts with the booking agent you use, ROL by far exceeds any other agent we have ever booked with. Give them a go, you won't be disappointed!!

Excellent service

21 Jan 2019

Excellent service. Rang back promptly from my original e mail enquiry and again from my answer phone message. Helpful on the telephone and gave me all the required information

Excellent service from ROL as ever.

21 Jan 2019

I have used ROL on several previous occasions and this time - as ever - I received excellent service. Karen was helpful, friendly, and even called me back when she had sorted everything out to save me holding on.

Excellent

20 Jan 2019

Very friendly and efficient. The first time I have used the service and I was impressed

Round-trip Amsterdam

Cruise Code: 1297602

Offer ends 31 Jan 2019

  • Duration: 10nts
  • Departs: 14 Nov 2019 Alternative sailing dates
  • Sails from: Amsterdam, Netherlands
  • Flights and transfers: not inc
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Suite from:

£6,632pp

Single from:

£13,264

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 26,528 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Plus, book an Ocean View or above by 8.30pm 31st January 2019 and receive Double Cruise Miles
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Bach

    Your Ship


    Crystal Bach

    Crystal Cruises

    Crystal Cruises
    View
  • Amsterdam, Netherlands

    Day 1-2

    Amsterdam, Netherlands

    14 Nov 2019 to 15 Nov 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide
  • Day 3


    Dusseldorf

    16 Nov 2019

  • Koblenz, Germany

    Day 4

    Koblenz, Germany

    17 Nov 2019

    The romantic Rhine River flows down from the Swiss Alps and meanders its scenic route through central and Western Europe until it reaches the North Sea. Historically significant for centuries, a Rhine River cruise means sighting waterfront castles and fortresses, medieval bridges and fairy-tale villages, hilly vineyards and stunning landscapes.

    Destination guide
  • Day 5


    Bernkaste

    18 Nov 2019

  • Day 6-7


    Trier

    19 Nov 2019 to 20 Nov 2019

  • Day 8


    Cochem, Germany

    21 Nov 2019

  • Bonn, Germany

    Day 9

    Bonn, Germany

    22 Nov 2019

  • Arnhem, Netherlands

    Day 10

    Arnhem, Netherlands

    23 Nov 2019

    Arnhem can be found fifty miles east of Amsterdam on the banks of the river Nederrijn. The city is a great place for a history lesson and is famously known as the site of the Second World War Battle of Arnhem, which was fought in and around its borders.

    Destination guide
  • Amsterdam, Netherlands

    Day 11

    Amsterdam, Netherlands

    24 Nov 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide

The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Bach will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Bach will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Bach


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Double Cruise Miles are for bookings on cruises of 7 nights or more, in Ocean View staterooms or above when booked by 8.30pm 31st January 2019 and have been included in the advertised amounts. If a different added value has been advertised elsewhere, you will have the option of one or the other.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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