ROL Cruise customer experience rating 4.8/5 


Based on 5472 reviews

Pleasing experience

23 May 2019

I spoke to John Hull on several occasions he was very helpful but not *****. The day I booked our trip I spoke to Karen who was v pleasant as John was not working that day. Very happy I was given direct number. We saw the cruise/experience in the Tomes.

Excellent accessible personal service.

23 May 2019

Aden, whom I communicated with, was very patient, answering all my queries. He was knowledgable about the boat and it helped that he had first hand experience. He was obviously keen to get my custom but I was not over-pressurising.

Friendly, efficient service.

23 May 2019

The lady I spoke to (Leona) was very pleasant and helpful and was able to answer all my queries. I have used ROL before and would certainly recommend them as they have very good offers.

Very happy.

23 May 2019

The young lady I spoke to couldn't have been more helpful,efficient and pleasant. It was a pleasure to have had her as an adviser. Thank you.

Excellent service.

23 May 2019

No problems booking. Kelly made it easy, answering all questions promptly and clearly.

ROL is the efficient & friendly cruise booking service

23 May 2019

Caroline was very friendly & helpful & dealt with our booking in an efficient way. The confirmation came through on e-mail very swiftly, but we are still waiting for the "hard copies" We like dealing with ROL as they usually recognize who I am and have the necessary information readily available

Very helpful and efficient service.

23 May 2019

Very helpful when we had to change our cruise for medical reasons.

Great customer service!

22 May 2019

The lady was very helpful, she listened to what I wanted, phoned back with the relevent information, gave me thinking time and then gad great patience through the booking process

Great holiday bookers.

22 May 2019

Always a good experience i am always telling people.

Great Company

22 May 2019

The lady I spoken was very helpful and knowledgeable

Excellent service

22 May 2019

Excellent service

Helpful staff

22 May 2019

Karen who answered my phone call was extremely helpful and knowledgeable about the new Saga ship and I decided on the spot to book a cruise.

Round-trip Amsterdam

Cruise Code: 1297602

Offer ends 31 May 2019

  • Duration: 10nts
  • Departs: 14 Nov 2019 Alternative sailing dates
  • Sails from: Amsterdam, Netherlands
  • Flights and transfers: not inc
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Suite from:

£6,632pp

Single from:

£13,264

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 13,264 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, Book by 8:30pm 31st May 2019 and receive a John Lewis Gift Card worth up to £100

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 25 years as a cruise only specialist

  • Brexit Protection Guarantee

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Your Itinerary


Show itinerary as:

  • Crystal Bach

    Your Ship


    Crystal Bach

    Crystal Cruises

    Crystal Cruises
    View
  • Amsterdam, Netherlands

    Day 1-2

    Amsterdam, Netherlands

    14 Nov 2019 to 15 Nov 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide
  • Dusseldorf

    Day 3

    Dusseldorf

    16 Nov 2019

  • Koblenz, Germany

    Day 4

    Koblenz, Germany

    17 Nov 2019

    The romantic Rhine River flows down from the Swiss Alps and meanders its scenic route through central and Western Europe until it reaches the North Sea. Historically significant for centuries, a Rhine River cruise means sighting waterfront castles and fortresses, medieval bridges and fairy-tale villages, hilly vineyards and stunning landscapes.

    Destination guide
  • Bernkaste

    Day 5

    Bernkaste

    18 Nov 2019

  • Trier

    Day 6-7

    Trier

    19 Nov 2019 to 20 Nov 2019

  • Cochem, Germany

    Day 8

    Cochem, Germany

    21 Nov 2019

  • Bonn, Germany

    Day 9

    Bonn, Germany

    22 Nov 2019

  • Arnhem, Netherlands

    Day 10

    Arnhem, Netherlands

    23 Nov 2019

    Arnhem can be found fifty miles east of Amsterdam on the banks of the river Nederrijn. The city is a great place for a history lesson and is famously known as the site of the Second World War Battle of Arnhem, which was fought in and around its borders.

    Destination guide
  • Amsterdam, Netherlands

    Day 11

    Amsterdam, Netherlands

    24 Nov 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide

The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Bach will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Bach will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Bach


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

John Lewis Gift Card is based on one per booking, 7 nights or more, is tiered on cabin grade booked and is for UK mainland addresses only.

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