ROL Cruise customer experience rating 4.8/5 


Based on 4402 reviews

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Patient,helpful advisor.

18 Feb 2019

We have used them before and there have been no problems. Would use again.

Karen was very knowledgable about our cruise and explained all the criteri.

18 Feb 2019

Very pleasant and helpful, giving us alternative dates for our cruise. Would recommend them again.

Excellent service from sales staff, wold definitely recommend this company.

18 Feb 2019

very good service. Very helpful person who explained things very well.

Karen made the booking go smoothly.

18 Feb 2019

Very friendly staff and helpful all information at her fingertips .

Exstreamly helpful.

17 Feb 2019

Christine was so helpful and found me a great cruise, she took time to listen to my requests and found the perfect holiday.q

Lower Danube Waltz - Vienna to Belgrade

Cruise Code: 1298909 / Voyage Code: EWVB030819.1

Limited Availability - Please do not delay

The Deluxe River Cruise Sale

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Explore the rivers of Europe in complete comfort with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

GRATUITIES INCLUDED*

INCREDIBLE SAVINGS*

FREE DRINKS WITH LUNCH & DINNER*

SHORE EXCURSIONS INCLUDED*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 4,990 cruise miles

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Your ROL Cruise package


What's included

  • Complimentary wine, beer and soft drinks with lunch and dinner
  • Spacious full board accommodation on board Europe’s most innovative cruise ships
  • All meals throughout your river cruise from a healthy buffet breakfast to a five-course à la carte menu
  • Gratuities are included
  • Complimentary Wi-Fi
  • Complimentary bicycles for use ashore in select destinations
  • Overseas transfers
  • Shore excursions and guided tours almost everyday with personal headset
  • Bottled water restocked daily in your cabin
  • Emerald ACTIVE programme with guided bicycle and walking tours
  • At least one extra-special EmeraldPLUS experience offering greater insight into the culture, cuisine and lifestyle of the given destination
  • First-class service from an English-speaking crew
  • Brexit Travel Assurance - no price increase guarantee

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Your Itinerary


Show itinerary as:

  • Emerald Dawn

    Your Ship


    Emerald Dawn

    Emerald Waterways

    Emerald Waterways
    View
  • Vienna, Austria

    Day 1-2

    Vienna, Austria

    03 Aug 2019 to 04 Aug 2019

    Austria’s capital city is a hub of musical and artistic talent, being home to Mozart, Strauss and Beethoven in the past

    Destination guide
  • Budapest, Hungary

    Day 3

    Budapest, Hungary

    05 Aug 2019

    Danube river cruises

    Destination guide
  • Mohacs

    Day 4

    Mohacs

    06 Aug 2019

    Located by the bank of the river Danube in Hungary, Mohacs is one of the oldest settlements of Hungary.

    Destination guide
  • Day 4


    Pecs

    06 Aug 2019

  • Osijek, Croatia

    Day 5

    Osijek, Croatia

    07 Aug 2019

  • Novi Sad

    Day 6

    Novi Sad

    08 Aug 2019

    Novi Sad is the second largest city in Serbia located by the banks of the Danube River between Budapest and Belgrade.

    Destination guide
  • Belgrade, Serbia

    Day 7-8

    Belgrade, Serbia

    09 Aug 2019 to 10 Aug 2019

    Danube river cruises

    Destination guide

The Ship


Guiding you past some of Europe’s most beautiful stretches of countryside and through some of the continent’s most vibrant and enchanting cities; Emerald Sky ensures every minute of your holiday is exceptionally comfortable and enjoyable. From the spacious suites and staterooms to the contemporary, sophisticated public spaces, every inch of Emerald Sky has been considered. Navigating the rivers Rhine, Main, Danube and Moselle; the Emerald Star, Sky, Sun, Dawn and Destiny can guide you through some of Europe’s most magical stretches of water and help you explore many of the continent’s most arresting and enchanting cities. The five sister vessels, boasting a modest capacity of 182 guests apiece, are all blessed with a selection of wonderful amenities and features. Our brand new Emerald ‘Star Ships’, the Emerald Dawn and the Emerald Sun, have made their debut voyages and have received high marks from our guests. You’ll enjoy all the same great features, including our open air system in the balcony suites and the indoor/ outdoor pool area, that make the “Star Ships” the 2014 Cruise Critic Editors’ Pick award winners for best new river ships. No matter which river cruise you choose, all your meals on-board the ship; beer, wine and soft drinks with lunch and dinner; on-shore excursions and touring; a special selection of EmeraldPLUS experiences; all travel and transfers from selected airports; and all tipping are included in the price. It’s what we like to call ‘Exceptional Emerald Value’. Step on to an award-winning ship where the spacious Sun Deck offers panoramic views of the stunning scenery. Relax in the fresh air while enjoying a light lunch and a glass of wine al-fresco on The Terrace. Enjoy insightful excursions in every port at no extra cost and we take care of tipping so you don’t have to think about it. You wouldn’t expect all this from a river cruise, but on an Emerald Waterways river cruise, you can look forward to it.

Emerald Dawn


Launched: January 2015 | Occupancy: 182 passengers

Length: 443 ft (135.03 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic Tours (UK) Limited trading as Emerald Waterways and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. Savings are based on two adults sharing a stateroom/suite and is based on the difference between the full brochure fare and the early booking selling fare. Wine, beer and soft drinks are included with lunch and dinner and may exclude certain brands and is subject to the cruise lines T&C’s. Flights are based on London, Norwich, East Midlands, Bristol, Humberside, Leeds/Bradford, Newcastle, Aberdeen, Manchester, Birmingham, Glasgow or Edinburgh departures; all other regional flights are available at a supplement and are subject to availability. Indoor pool/cinema is not available on Emerald Radiance (Douro Cruise) instead there is a serenity pool on the sun deck. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Tours may not be suitable for guests with mobility restrictions, are subject to change and further t&c’s apply. Please note itineraries are subject to change. E&OE.

Emerald Waterways guarantee no price increase or surcharges on our advertised Emerald Waterways cruises or tour prices when booked before 29th March 2019. Emerald Waterways reserve the right to withdraw our offers at any time.

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