ROL Cruise customer experience rating 4.8/5 


Based on 4403 reviews

Excellent customer service

20 Feb 2019

Excellent customer service - far better than trying to do it yourself online!

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Danube Delights & Classic Prague

Cruise Code: 1298974

Limited Availability - Please do not delay

The Deluxe River Cruise Sale

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Explore the rivers of Europe in complete comfort with Emerald Waterways.

Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board

 

 

GRATUITIES INCLUDED*

INCREDIBLE SAVINGS*

FREE DRINKS WITH LUNCH & DINNER*

SHORE EXCURSIONS INCLUDED*

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Earn up to 5,590 cruise miles

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Your ROL Cruise package


What's included

  • Complimentary wine, beer and soft drinks with lunch and dinner
  • Spacious full board accommodation on board Europe’s most innovative cruise ships
  • All meals throughout your river cruise from a healthy buffet breakfast to a five-course à la carte menu
  • Gratuities are included
  • Complimentary Wi-Fi
  • Complimentary bicycles for use ashore in select destinations
  • Overseas transfers
  • Shore excursions and guided tours almost everyday with personal headset
  • Bottled water restocked daily in your cabin
  • Emerald ACTIVE programme with guided bicycle and walking tours
  • At least one extra-special EmeraldPLUS experience offering greater insight into the culture, cuisine and lifestyle of the given destination
  • First-class service from an English-speaking crew
  • Brexit Travel Assurance - no price increase guarantee

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Your Itinerary


Show itinerary as:

Days not listed are spent relaxing at sea.

  • Emerald Sky

    Your Ship


    Emerald Sky

    Emerald Waterways

    Emerald Waterways
    View
  • Budapest, Hungary

    Day 1

    Budapest, Hungary

    26 Jul 2019

    Upon arrival, transfer to the port and embark your award-winning Emerald Waterways Star-Ship for your seven night river cruise. This evening you will enjoy a traditional Hungarian welcome dinner (D)

    ★EmeraldPLUS: Traditional Hungarian Folklore Show & Budapest evening cruise

    Destination guide
  • Budapest, Hungary

    Day 2

    Budapest, Hungary

    27 Jul 2019

    Budapest is Eastern Europe’s liveliest and most cosmopolitan city. Enjoy a guided tour of the city sights including the Hungarian Parliament Building, the Buda Castle and the Chain Bridge linking Buda and Pest or an exciting hike to Buda Hill. This afternoon you depart for Bratislava (B, L, D)

    EmeraldACTIVE: A guided hike to Buda Hill

    Destination guide
  • Bratislava, Slovakia

    Day 3

    Bratislava, Slovakia

    28 Jul 2019

    This morning, arrive at the city of Bratislava, capital of the Republic of Slovakia. Enjoy a sightseeing tour including the enchanting Old City with its Town Hall, Mirbach Palace and the Gothic Cathedral of St. Martin (B, L, D)

    EmeraldPLUS: Home-hosted coffee & cake with Slovakians

    Destination guide
  • Vienna, Austria

    Day 4

    Vienna, Austria

    29 Jul 2019

    Today, you have a choice of either exploring Austria’s capital beginning with a drive along the Ringstrasse, where you will see Vienna’s world– famous Opera House, Burgtheatre, Town Hall, St. Stephen’s Cathedral and the Hofburg Imperial Palace. Alternatively, join a guided bike tour.  (B, L, D)

    EmeraldACTIVE: Guided bike tour

    Destination guide
  • Durnstein, Austria

    Day 5

    Durnstein, Austria

    30 Jul 2019

    This morning, arrive in Dürnstein, one of the most enchanting villages of the Wachau wine region. This is the site of the castle where Richard the Lionheart was imprisoned after returning from the crusades in the 12th century.

     

    Destination guide
  • Melk, Austria

    Day 5

    Melk, Austria

    30 Jul 2019

    Later, drive through the picturesque landscape of this district to the 900–year old Benedictine Abbey of Melk, which features Austria’s finest Italian baroque architecture (B, L, D)

    EmeraldACTIVE: Guided hike to Dürnstein Castle OR a guided bike tour along the Danube River from Dürnstein to Melk

    Destination guide
  • Passau, Germany

    Day 6

    Passau, Germany

    31 Jul 2019

    Enjoy a morning cruising along the Danube before reaching Passau this afternoon. Cobblestone streets and graceful arcades welcome you in this beautiful city. On this afternoon’s walking tour, stroll through the old town’s narrow alleys and see the hilltop Oberhaus Fortress from the town below. Visit St. Stephen’s Cathedral, a wonderful example of Baroque architecture and home to Europe’s largest church organ with more than 17,000 pipes (B, L, D)

    Destination guide
  • Regensburg, Germany

    Day 7

    Regensburg, Germany

    01 Aug 2019

    After breakfast you will arrive in magnificent Regensburg. On your guided walking tour, you’ll have the chance to see one of the oldest bridges crossing the Danube and see the city’s architectural highlights including the Old Town Hall (B, L, D)

    EmeraldPLUS: Traditional Bavarian band on board

    Destination guide
  • Day 7


    Kelheim, Germany

    01 Aug 2019

  • Nuremberg, Germany – Prague for a three night hotel stay

    Day 8

    Nuremberg, Germany – Prague for a three night hotel stay

    02 Aug 2019

    After breakfast, disembark and transfer to Prague for your three night hotel stay. Situated on the banks of the River Vltava in central Bohemia, this beautiful city is rich in history and is home to some of the world’s most pristine collections of architecture (B)

    Destination guide
  • Prague, Czech Republic

    Day 9

    Prague, Czech Republic

    03 Aug 2019

    This morning, explore the sights of the Old Town Square on a guided walking tour, highlights include Mozart´s Theatre, Little Square and Astronomical Clock. You will also walk across the Charles Bridge spanning the River Vltava and full of portrait artists and small vendors, to board a coach to drive to the 1,000-year-old Prague Castle area. With your local guide, walk through Hradcany Square, for the spectacle of the Changing of the Guard. See the magnificent Loreta Monastery, and arrive at Hradcany Castle (B, D)

    EmeraldPLUS: Local dinner with entertainment

    Destination guide
  • Prague, Czech Republic

    Day 10

    Prague, Czech Republic

    04 Aug 2019

    Your Tour Director is on hand to help plan your day’s exploring. The baroque quarter of Mala Strana is a must see, as is Josefov, the Jewish quarter. You will no doubt return to the lively atmosphere around the Charles Bridge for another look (B)

    Destination guide
  • Prague, Czech Republic

    Day 11

    Prague, Czech Republic

    05 Aug 2019

    Located on the River Elbe, Prague is one of the most picturesque cities of Europe and certainly a must-cruise-through. Also known as the ‘city of a hundred spires’ due to its numerous Gothic churches, Prague is birthplace of literature geniuses Franz Kafka and Rainer Maria Rilke, making the city famous for its cultural life

    Destination guide

The Ship


Guiding you past some of Europe’s most beautiful stretches of countryside and through some of the continent’s most vibrant and enchanting cities; Emerald Sky ensures every minute of your holiday is exceptionally comfortable and enjoyable. From the spacious suites and staterooms to the contemporary, sophisticated public spaces, every inch of Emerald Sky has been considered. Navigating the rivers Rhine, Main, Danube and Moselle; the Emerald Star, Sky, Sun, Dawn and Destiny can guide you through some of Europe’s most magical stretches of water and help you explore many of the continent’s most arresting and enchanting cities. The five sister vessels, boasting a modest capacity of 182 guests apiece, are all blessed with a selection of wonderful amenities and features. Our brand new Emerald ‘Star Ships’, the Emerald Dawn and the Emerald Sun, have made their debut voyages and have received high marks from our guests. You’ll enjoy all the same great features, including our open air system in the balcony suites and the indoor/ outdoor pool area, that make the “Star Ships” the 2014 Cruise Critic Editors’ Pick award winners for best new river ships. No matter which river cruise you choose, all your meals on-board the ship; beer, wine and soft drinks with lunch and dinner; on-shore excursions and touring; a special selection of EmeraldPLUS experiences; all travel and transfers from selected airports; and all tipping are included in the price. It’s what we like to call ‘Exceptional Emerald Value’. Step on to an award-winning ship where the spacious Sun Deck offers panoramic views of the stunning scenery. Relax in the fresh air while enjoying a light lunch and a glass of wine al-fresco on The Terrace. Enjoy insightful excursions in every port at no extra cost and we take care of tipping so you don’t have to think about it. You wouldn’t expect all this from a river cruise, but on an Emerald Waterways river cruise, you can look forward to it.

Emerald Sky


Launched: January 2014 | Occupancy: 182 passengers

Length: 443 ft (135.03 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic Tours (UK) Limited trading as Emerald Waterways and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. Savings are based on two adults sharing a stateroom/suite and is based on the difference between the full brochure fare and the early booking selling fare. Wine, beer and soft drinks are included with lunch and dinner and may exclude certain brands and is subject to the cruise lines T&C’s. Flights are based on London, Norwich, East Midlands, Bristol, Humberside, Leeds/Bradford, Newcastle, Aberdeen, Manchester, Birmingham, Glasgow or Edinburgh departures; all other regional flights are available at a supplement and are subject to availability. Indoor pool/cinema is not available on Emerald Radiance (Douro Cruise) instead there is a serenity pool on the sun deck. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Tours may not be suitable for guests with mobility restrictions, are subject to change and further t&c’s apply. Please note itineraries are subject to change. E&OE.

Emerald Waterways guarantee no price increase or surcharges on our advertised Emerald Waterways cruises or tour prices when booked before 29th March 2019. Emerald Waterways reserve the right to withdraw our offers at any time.

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