ROL Cruise customer experience rating 4.7/5 


Based on 2373 reviews

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Excellent service

24 Sep 2018

This was the first time I had booked a cruise and a lady I had met recommended using ROL. When I rang a lady called Jo dealt with my booking. She was extremely patient and knowledgeable and really helped with a procedure that I knew nothing about.

Highlights of Normandy & the Seine

Cruise Code: 1299301

Incredible Savings

Complimentary Drinks, Gratuities and Shore Excursions included

2019 All-Inclusive 5★ River Cruise Promotion

Complimentary Drinks, Gratuities and Shore Excursions included

Read more

Trace the intricate pattern of Europe’s waterways with Scenic, as postcard scenery and riverbank communities create a natural slideshow. Scenic offer the most inclusive river cruises in Europe, going to the Nth Degree to provide exclusive and authentic experiences, combined with award-winning excursions, to take you deep into the heart of every destination you visit. All of this, as well as an uncompromising signature all-inclusive service, confirms that Scenic really is the only way to cruise the incredible rivers of Europe.

INCREDIBLE SAVINGS*

5★ ALL-INCLUSIVE LUXURY RIVER CRUISING*

COMPLIMENTARY DRINKS & GRATUITIES*

ALL SHORE EXCURSIONS INCLUDED*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 5,140 cruise miles

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Your ROL Cruise package


What's included

  • Complimentary drinks & included gratuities
  • Save up to 25% on selected sailings
  • Shore excursions included
  • Scenic Freechoice – a choice of sightseeing activities throughout your journey
  • Scenic Enrich experiences – unforgettable and exclusive events
  • Scenic Sundowners – exclusive hosted cocktails in a stunning location (on selected sailings)
  • Fly from a selection of UK airports
  • All-inclusive luxury river cruising on board a 5 star Scenic Space-Ship
  • Butler service for all guests (excludes Russia)
  • Complimentary premium branded beverages all day, everyday (excludes Russia)
  • The freedom of e-bikes (excludes Asia, Russia and Portugal)
  • Expert local guides
  • All tipping and gratuities
  • Up to six dining options, from casual to fine dining
  • Exclusive Scenic Tailormade GPS for self-guided touring (excludes Asia, Russia and Portugal)
  • Authentic local entertainment
  • Cruise Directors to guide and assist
  • Complimentary wi-fi (excludes Asia)
  • Overseas transfers

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Trace the intricate pattern of Europe’s waterways with Scenic, as postcard scenery and riverbank communities create a natural slideshow. Scenic offer the most inclusive river cruises in Europe, going to the Nth Degree to provide exclusive and authentic experiences, combined with award-winning excursions, to take you deep into the heart of every destination you visit. All of this, as well as an uncompromising signature all-inclusive service, confirms that Scenic really is the only way to cruise the incredible rivers of Europe.

Your Itinerary


Show itinerary as:

Your Ship:

Scenic Gem - Scenic River Cruises


Day

Port

Date

Due Depart


Day 5

Port :

Caudebec-en-Caux, France

Date :

25 Apr 2019

Due - Departs :

25 Apr 2019


Day 8

Port :

Paris, France

Date :

28 Apr 2019

Due - Departs :

28 Apr 2019


Day 8

Port :

Disembark the ship

Date :

28 Apr 2019

Due - Departs :

28 Apr 2019


The Ship


Scenic Gem sails the beautiful rivers of France and delivers the same all-inclusive luxury experience synonymous with the new fleet of Scenic ‘Space-Ships’. Enjoy a private butler service, a wealth of dining venue options including L'Amour fine dining restaurant and spacious suites. Introduced to our portfolio of luxury Space-Ships in 2014, Scenic Gem has been custom-built to negotiate one of France’s best loved passageways, the graceful and elegant Seine. Measuring 110m, Scenic Gem is a refined and intimate vessel whose cutting-edge features and amenities make it, without question, one of the safest, most comfortable riverboats operating on this much-loved river system. Scenic Gem is the most luxurious ship currently cruising the Seine River and was purpose-built to cruise all the way to beautiful Honfl eur. With only 64 suites, guests will enjoy an almost 1:3 staff to guest ratio along with every all-inclusive 5-star luxury amenity you've come to expect on a Scenic Space-Ship. With innovative new technology, your Scenic Space-Ship will be your gracious floating hotel as you cruise the waterways of France. Intimate and friendly, with every amenity you could wish for, our Scenic Space-Ships were designed with you in mind. From the moment you step on board you’ll be spoilt for choice. From our wide selection of dining options right down to your pillow menu, you’ll enjoy the ultimate in all-inclusive luxury, every moment of the day. On board you’ll have full access to a fitness center and wellness area, special on board entertainment, Wi-Fi internet, e-bikes and of course luxuriously appointed suites to retire to at the end of the day. Your Cruise Director, as well as every member of our hospitable on board team, are on hand to make sure you make the most of every minute of your time on board your Space-Ship. Delivering the same all-inclusive luxury experience synonymous with the new fleet of Scenic ‘Space-Ships’, guests on Gem will enjoy private butler service, a wealth of dining venue options, private balconies with Scenic ‘Sun Lounge’, and our usual wide choice of complimentary drinks whenever and wherever you are onboard. Exclusively designed and crafted to cruise the Seine River in Northern France, Scenic Gem affords guests unbridled luxury and opulence atop this timeless and enchanting waterway. More than capable of negotiating the meandering ebb of the Seine, Scenic Gem is able to sail to the port commune of Honfleur; a rare ability for a riverboat of this class. Despite this capability, Scenic Gem boasts all of the luxury features you’d expect from a Scenic vessel — think opulent designer touches, a host of award-winning dining venues, and of course, the most spacious and luxurious cabins of any river cruise operator.

Scenic Gem


Launched: January 2014 | Occupancy: 128 passengers

Tonnage: 2,200 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Fares are per person based on two adults sharing a suite. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. All drinks are included on board except for a very small number of rare, fine and vintage wines, champagnes and spirits. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Flights are based on London departures; regional flights may be available, may come at a supplement and may require an overnight stay at an extra cost. Please note some flights may be indirect. Eurostar options may operate indirect and require a change of stations, subject to availability, transfers not included. Porterage is not included on flight or rail.  Meals as stated Breakfast (B), Lunch (L), Dinner (D). Private overseas transfers are for Royal Panorama suite guests and are available in selected airports only. Savings are based on two adults sharing a suite and is based on the difference between the Reader Offers Ltd standard fare and the current selling fare. Exclusive fares are on selected dates only. Tours are subject to change, are non-transferable and may not be suitable for guests with mobility restrictions. Normal Cruise Miles terms and conditions apply. E&OE.

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