ROL Cruise customer experience rating 4.8/5 


Based on 4461 reviews

i am not a robot

22 Feb 2019

easy to arrange, and a welcome change to actually speak to a human being instead of loads of press options

Professional and helpful service.

22 Feb 2019

Hello, the travel consultant that I spoke to was very helpful in finding the cruise that I required at the right price and she was able to answer all of my questions with professional and helpful answers. Nothing was too much and the ease of booking was so simple.I hope that the cruise itself is as plain sailing. This is a trip of a lifetime for my 60th birthday, so my husband and I are really looking forward to it .

Your representative was very good answered all my questions professionally.

22 Feb 2019

Very helpful and informative

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

Highlights of Normandy & the Seine

Cruise Code: 1299301 / Voyage Code: SENE210419.1

Complimentary Drinks, Gratuities & Shore Excursions, plus FREE Private UK Chauffeur Service

5★ All-Inclusive River Cruise Promotion

Complimentary Drinks, Gratuities and Shore Excursions included

Read more

Trace the intricate pattern of Europe’s waterways with Scenic, as postcard scenery and riverbank communities create a natural slideshow. Scenic offer the most inclusive river cruises in Europe, going to the Nth Degree to provide exclusive and authentic experiences, combined with award-winning excursions, to take you deep into the heart of every destination you visit. All of this, as well as an uncompromising signature all-inclusive service, confirms that Scenic really is the only way to cruise the incredible rivers of Europe.

INCREDIBLE SAVINGS*

5★ ALL-INCLUSIVE LUXURY RIVER CRUISING*

COMPLIMENTARY DRINKS & GRATUITIES*

ALL SHORE EXCURSIONS INCLUDED*

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Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Complimentary drinks & included gratuities
  • Free private UK chauffeur transfers
  • Scenic Freechoice – a choice of sightseeing activities throughout your journey
  • Scenic Enrich experiences – unforgettable and exclusive events
  • Scenic Sundowners – exclusive hosted cocktails in a stunning location (on selected sailings)
  • Fly from a selection of UK airports
  • All-inclusive luxury river cruising on board a 5 star Scenic Space-Ship
  • Butler service for all guests (excludes Russia)
  • Complimentary premium branded beverages all day, everyday (excludes Russia)
  • The freedom of e-bikes (excludes Asia, Russia and Portugal)
  • Expert local guides
  • All tipping and gratuities
  • Up to six dining options, from casual to fine dining
  • Exclusive Scenic Tailormade GPS for self-guided touring (excludes Asia, Russia and Portugal)
  • Authentic local entertainment
  • Cruise Directors to guide and assist
  • Complimentary wi-fi (excludes Asia)
  • Overseas transfers
  • Brexit Travel Assurance - no price increase guarantee

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Trace the intricate pattern of Europe’s waterways with Scenic, as postcard scenery and riverbank communities create a natural slideshow. Scenic offer the most inclusive river cruises in Europe, going to the Nth Degree to provide exclusive and authentic experiences, combined with award-winning excursions, to take you deep into the heart of every destination you visit. All of this, as well as an uncompromising signature all-inclusive service, confirms that Scenic really is the only way to cruise the incredible rivers of Europe.

Your Itinerary


Show itinerary as:

Your Ship:

Scenic Gem - Scenic River Cruises


Day

Port

Date

Due Depart


Day 5

Port :

Caudebec-en-Caux, France

Date :

25 Apr 2019

Due - Departs :

25 Apr 2019


Day 8

Port :

Paris, France

Date :

28 Apr 2019

Due - Departs :

28 Apr 2019


Day 8

Port :

Disembark the ship

Date :

28 Apr 2019

Due - Departs :

28 Apr 2019


The Ship


Scenic Gem sails the beautiful rivers of France and delivers the same all-inclusive luxury experience synonymous with the new fleet of Scenic ‘Space-Ships’. Enjoy a private butler service, a wealth of dining venue options including L'Amour fine dining restaurant and spacious suites. Introduced to our portfolio of luxury Space-Ships in 2014, Scenic Gem has been custom-built to negotiate one of France’s best loved passageways, the graceful and elegant Seine. Measuring 110m, Scenic Gem is a refined and intimate vessel whose cutting-edge features and amenities make it, without question, one of the safest, most comfortable riverboats operating on this much-loved river system. Scenic Gem is the most luxurious ship currently cruising the Seine River and was purpose-built to cruise all the way to beautiful Honfl eur. With only 64 suites, guests will enjoy an almost 1:3 staff to guest ratio along with every all-inclusive 5-star luxury amenity you've come to expect on a Scenic Space-Ship. With innovative new technology, your Scenic Space-Ship will be your gracious floating hotel as you cruise the waterways of France. Intimate and friendly, with every amenity you could wish for, our Scenic Space-Ships were designed with you in mind. From the moment you step on board you’ll be spoilt for choice. From our wide selection of dining options right down to your pillow menu, you’ll enjoy the ultimate in all-inclusive luxury, every moment of the day. On board you’ll have full access to a fitness center and wellness area, special on board entertainment, Wi-Fi internet, e-bikes and of course luxuriously appointed suites to retire to at the end of the day. Your Cruise Director, as well as every member of our hospitable on board team, are on hand to make sure you make the most of every minute of your time on board your Space-Ship. Delivering the same all-inclusive luxury experience synonymous with the new fleet of Scenic ‘Space-Ships’, guests on Gem will enjoy private butler service, a wealth of dining venue options, private balconies with Scenic ‘Sun Lounge’, and our usual wide choice of complimentary drinks whenever and wherever you are onboard. Exclusively designed and crafted to cruise the Seine River in Northern France, Scenic Gem affords guests unbridled luxury and opulence atop this timeless and enchanting waterway. More than capable of negotiating the meandering ebb of the Seine, Scenic Gem is able to sail to the port commune of Honfleur; a rare ability for a riverboat of this class. Despite this capability, Scenic Gem boasts all of the luxury features you’d expect from a Scenic vessel — think opulent designer touches, a host of award-winning dining venues, and of course, the most spacious and luxurious cabins of any river cruise operator.

Scenic Gem


Launched: January 2014 | Occupancy: 128 passengers

Tonnage: 2,200 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Fares are per person based on two adults sharing a suite. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. All drinks are included on board except for a very small number of rare, fine and vintage wines, champagnes and spirits. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Flights are based on London departures; regional flights may be available, may come at a supplement and may require an overnight stay at an extra cost. Please note some flights may be indirect. Eurostar options may operate indirect and require a change of stations, subject to availability, transfers not included. Porterage is not included on flight or rail.  Meals as stated Breakfast (B), Lunch (L), Dinner (D). Private overseas transfers are for Royal Panorama suite guests and are available in selected airports only. Savings are based on two adults sharing a suite and is based on the difference between the Reader Offers Ltd standard fare and the current selling fare. Tours are subject to change, are non-transferable and may not be suitable for guests with mobility restrictions. Normal Cruise Miles terms and conditions apply. E&OE.

Scenic guarantee no price increase or surcharges on our advertised Scenic cruises or tour prices when booked before 29th March 2019. Scenic reserve the right to withdraw our offers at any time.

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