ROL Cruise customer experience rating 4.8/5 


Based on 4403 reviews

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Patient,helpful advisor.

18 Feb 2019

We have used them before and there have been no problems. Would use again.

Karen was very knowledgable about our cruise and explained all the criteri.

18 Feb 2019

Very pleasant and helpful, giving us alternative dates for our cruise. Would recommend them again.

Excellent service from sales staff, wold definitely recommend this company.

18 Feb 2019

very good service. Very helpful person who explained things very well.

Karen made the booking go smoothly.

18 Feb 2019

Very friendly staff and helpful all information at her fingertips .

Grand British Isles Discovery

Cruise Code: 1301886 / Voyage Code: P912

The Incredible Savings Promotion

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Set sail with Cruise and Maritme Voyages and discover the wonders of no-fly cruising

The perks of a no-fly cruise are boundless. With no luggage restrictions to worry about, no busy airports to traverse, a no-fly cruise is a hassle free way to travel, relax as the porters take care of your luggage for you. So you can spend more time doing what matters most – enjoying your holiday.

FREE CABIN UPGRADES*

INCREDIBLE SAVINGS*

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

NO-FLY CRUISING

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Earn up to 3,078 cruise miles

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Your ROL Cruise package


What's included

  • Incredible savings included!
  • Free cabin upgrades
  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fl uctuation
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

MS Marco Polo - Cruise and Maritime Voyages


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

20 May 2019

Due - Departs :

20 May 2019


Day 7

Port :

At Sea

Date :

25 May 2019

Due - Departs :

25 May 2019


Day 12

Port :

Ringaskiddy, Republic of Ireland

Date :

30 May 2019

Due - Departs :

30 May 2019


Day 13

Port :

St Mary's, Scilly Isles

Date :

31 May 2019

Due - Departs :

31 May 2019


The Ship


The 22,080grt Bahamian flagged Marco Polo with her handsome traditional profile, beautiful teak decks and distinctive dark blue hull is a classic ocean liner. She can accommodate up to 800 guests within a warm and friendly atmosphere that reflects a truly intimate cruise experience. Marco Polo is fully stabilised and air conditioned and has eight passenger decks serviced by three main lobbies and four lifts. The Marco Polo cruise ship offers a wide range of public facilities including the impressive Waldorf Restaurant offering a traditional two sitting fixed time dining option and, as an alternative more informal experience, the stylish Marco’s Bistro. There are five main lounge areas. Other amenities on board the ms Marco Polo include the well stocked Livingston Library, the Nansen Card Room, an Internet Café a shopping arcade and photo gallery, the beautifully appointed Jade Wellness Centre, which offers hairdressing & beauty treatments, fitness and exercise equipment, and sauna and massage facilities. There is an outdoor swimming pool, three whirlpools and a medical centre.

MS Marco Polo


Launched: January 1965 | Occupancy: 800 passengers

Tonnage: 22,080 tons | Length: 578 ft (176.18 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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