ROL Cruise customer experience rating 4.7/5 


Based on 2280 reviews

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

Scottish Isles & Faroes

Cruise Code: 1302209

Incredible savings available

Plus receive exclusive on board spend when booking with ROL Cruise

The Incredible Cruise Sale with Cruise & Maritime

COMPLIMENTARY ON BOARD SPEND AVAILABLE*

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Your ROL Cruise package


What's included

  • Incredible savings applied to the advertised fares!
  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • Sterling on board

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Magellan

    Your Ship


    Magellan

    Cruise and Maritime Voyages

    Cruise and Maritime Voyages
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  • Dundee, Scotland

    Day 1

    Dundee, Scotland

    03 Jul 2019

  • Lerwick, Shetland Islands

    Day 2

    Lerwick, Shetland Islands

    04 Jul 2019

  • Day 3


    Kollafjordur,(Faroe Islands)

    05 Jul 2019

  • Kirkwall, Orkney Islands

    Day 4

    Kirkwall, Orkney Islands

    06 Jul 2019

    The capital and administrative centre of the Orkney Islands, set on the principal island known as Mainland. The Orkneys comprise 70 or so islands, rocks and skerries that cover an area of 376 square miles. You can still detect the Norse influence and the Stone Age settlement at Skara Brae, older than either the Pyramids or Stonehenge, is fascinating.

  • Portree, Isle of Skye

    Day 5

    Portree, Isle of Skye

    07 Jul 2019

    Portree, capital of the Isle of Skye, is the largest of the Inner Hebrides, renowned in history and song and well known for its iconic castles and natural beauty. Pay your respects to one of Scotland’s real heroines, Flora McDonald, who rescued Bonnie Prince Charlie and took him ‘over the sea to Skye’.

  • Belfast, Northern Ireland

    Day 6

    Belfast, Northern Ireland

    08 Jul 2019

    The famous Irish hospitality and, indeed, the ‘craic’ can be well and truly found in Belfast, the riverside capital of Northern Ireland.

    Destination guide
  • Liverpool

    Day 7

    Liverpool

    09 Jul 2019

The Ship


At 46,052grt she will carry about 1250 passengers accommodated in 726 cabins spanning nine passenger decks serviced by eight lifts. Her wide corridors and stairways and expansive deck areas with wood type decking in many areas exude a real feeling of spaciousness with a wide range of comfortable well appointed lounges and panoramic seating and observation areas ideally suited to our scenic cruise programme. Combining expansive, comfortable surroundings and friendly service with stylish entertainment and delicious cuisine, Magellan is the perfect choice for those looking for a greater range of on board facilities. However, she still retains a feel of intimacy and personal attention when compared with the ‘mega’ resort style ships built today. No climbing walls or ice-skating rinks and no kids! Magellan has two beautifully appointed dining rooms; the Waldorf and Kensington Restaurants and the more informal bistro for casual dining. The magnificent tiered main show lounge spans the height of two decks and affords wonderful viewing opportunities complemented by a host of superb lounge bars and public areas.

Magellan


Launched: January 2010 | Occupancy: 1,250 passengers

Tonnage: 46,052 tons | Length: 726 ft (221.29 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Prices are per person, based on two adults sharing, except single cabins, may increase or be withdrawn at any time. Offers advertised apply to new bookings only. Ports may require a tender. Savings is based on two adults sharing. On board spend is per cabin. Tours are at a supplement. Select cabin will be on a guarantee basis. Car parking is based on one space for the duration of the cruise. Upgrades are subject to availability. Some grades may have a restricted view. Automatic gratuities of £7pp per night will be debited to your on board account. Bettys Gift is based on one per booking, for UK mainland addresses only. Cruise Miles T&Cs apply. Cruise & Maritime Voyages T&Cs apply. E&OE.

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