ROL Cruise customer experience rating 4.8/5 


Based on 4897 reviews

Got back to me promptly and as advised , got a good deal , cabin as request

20 Mar 2019

On first call , helpful , informative and answered all my questions

Always happy to serve

20 Mar 2019

Excellent service, answered all the questions and sorted out all the queries.

Always a pleasurable experience to book with knowledgable people. Thank you

20 Mar 2019

Definitely book with them again, friendly and knowledgable staff.

Easy, trouble free bookog

20 Mar 2019

The excellent rep made the booking process very easy as always is the case with ROL

Very helpful and informative.

20 Mar 2019

Yes ,I would recommend to friends and would book again with them.

Knowledgeable and efficient

20 Mar 2019

As a long standing customer they are always knowledgeable and efficient and if they do not immediately know something they find out and let you know. I would have no hesitation in recommending them

Excellent service throughout

20 Mar 2019

Booking processed very efficiently,yes we would recommend

ALWAYS FOUND ROL CRUISES VERY DEPENABLE

20 Mar 2019

positive for registering for the cruise on Iona,but paper work email to date has two totals which failed to show how the figures where arrived at

ROL are very experienced travel agents.

20 Mar 2019

Questions are always answered and the operators are very knowledgeable. Once they even printed out labels for me when my printer had broken. Always recommend them to friends.

Good booking experience

20 Mar 2019

Very pleasant staff member dealt with my booking professionally

Excellent customer service

20 Mar 2019

Very helpful on the phone, explained my options if I couldn't manage the dates as the cruise I booked is not until Dec 2020.She even found me an extra discount on the single cabin I booked. Very impressed with customer services

Waterways of Holland & Belgium

Cruise Code: 1302261 / Voyage Code: L1929

Offer ends 24 Mar 2019

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Earn up to 699 cruise miles

Learn More

Your ROL Cruise package


What's included

  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book by 8.30pm 24th March 2019 and receive a FREE case of six fine wines
  • Add an all-inclusive drinks package from only £19pp per night

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Your Itinerary


Show itinerary as:

  • Balmoral

    Your Ship


    Balmoral

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
    View
  • Southampton

    Day 1

    Southampton

    08 Nov 2019

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide
  • Day 2


    North Sea Canal

    09 Nov 2019

  • Amsterdam, Netherlands

    Day 2-3

    Amsterdam, Netherlands

    09 Nov 2019 to 10 Nov 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide
  • Rotterdam, Netherlands

    Day 4

    Rotterdam, Netherlands

    11 Nov 2019

  • Day 4


    Nieuwe Maas

    11 Nov 2019

  • Ghent, Belgium

    Day 5

    Ghent, Belgium

    12 Nov 2019

    Ghent is located in the Flemish Region of Belgium and it is the country’s oldest city with archaeological evidence revealing human existence in the area as far as the Stone Age and Iron Age.

    Destination guide
  • Ghent-Terneuzen Canal

    Day 5

    Ghent-Terneuzen Canal

    12 Nov 2019

    Ghent is located in the Flemish Region of Belgium and it is the country’s oldest city with archaeological evidence revealing human existence in the area as far as the Stone Age and Iron Age.

    Destination guide
  • Day 6


    Western Scheldt River

    13 Nov 2019

  • Antwerp, Belgium

    Day 6-7

    Antwerp, Belgium

    13 Nov 2019 to 14 Nov 2019

    Lying on the banks of the Belgium’s river Scheldt, Antwerp is the country’s second largest city and endlessly charming.

    Destination guide
  • Day 7


    Western Scheldt River

    14 Nov 2019

  • Southampton

    Day 8

    Southampton

    15 Nov 2019

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide

The Ship


Balmoral is the largest of our ocean-going cruise ships, yet is still small enough to navigate size-restricted waterways such as the Kiel Canal, providing fantastic scenic cruising opportunities, and retains the warm, intimate and friendly atmosphere that the Fred. Olsen fleet is renowned for. Balmoral is named after the Scottish residence of the British Royal Family, and the Scottish theme runs throughout the main dining venues – the Ballindalloch, Avon and Spey – where guests can enjoy tantalising menus prepared by our expert chefs. Featuring 710 well-appointed rooms and suites and a selection of comfortable lounges, bars and inviting public areas which have been extensively refitted Show less and improved as part of Fred. Olsen's fleet-wide refurbishment programme, Balmoral provides guests with ample space in which to relax and share a memorable cruise experience with hundreds, not thousands, of fellow travellers. And, as our guests have come to expect, there is always an array of superb entertainment on offer throughout the day, from lectures and hobby classes to live cabaret and comedians, ensuring you can make the most of your time on board.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Case of six fine wines is for bookings on 7 night cruises or more in Ocean View cabins or above when booked by 8.30pm 24th March 2019. Offer is based on one per booking, for UK mainland addresses only. Offer is not combinable with any other ROL Cruise added value. If a different added value has been advertised elsewhere, you will have the choice of one or the other. 

All-inclusive drinks package is from £19per person, per night for bookings made in advance of six nights or more. The on board booking price will be from £29per person, per night. Cruise lines terms & conditions apply. The “All-Inclusive Drinks Upgrade for F.OCL Cruise Holidays”, shall include, where possible, selected house beers, house cider in cans, house wines, house spirits, draught (post-mix on pump) soft drinks and mineral or spring water by the glass.;

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