ROL Cruise customer experience rating 4.8/5 


Based on 3901 reviews

Outstanding

19 Jan 2019

Always excellent in every way, & friendly

Extremely efficient, very helpful and impressive as usual

19 Jan 2019

Karen who I spoke to was very helpful, extremely efficient and able to answer all my questions. I have dealt with ROL in the past and have always been impressed.

excellent

19 Jan 2019

she is a real asset to her team

Excellent experience.

19 Jan 2019

Excellent service from your representative.

As above - & Caroline is our favourite !!

19 Jan 2019

We have used this service on numerous occasions & always found them excellent.

First class service

19 Jan 2019

Very helpful, friendly and patient service. Put straight through to the booking agent, did not have to be put on hold. So easy to book would definitely reccommend.

All very satisfactory.

18 Jan 2019

The lady who I dealt with on the phone was very pleasant and clear with her information. I have received confirmation by Email and now await postal details. I hope all further communications are as helpful.

satisfactory

18 Jan 2019

satisfactory service ..

First experience - very impressed.

18 Jan 2019

Provided comprehensive information. No attempt at a hard sell. Kelly friendly and helpful. Easy booking process.

Good booking experience.

18 Jan 2019

I spoke to Jo-anne she was efficient and informative. Would recommend ROL.

First class experience

18 Jan 2019

Service provided by the reprentative Karen Titler was professional friendly efficient and personal .

Good Service

18 Jan 2019

Quick efficient good prices and they always get back to you

Waterways of Holland & Belgium

Cruise Code: 1302261 / Voyage Code: L1929

FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2

The 2019/20 Ultimate Choice Promotion

Read more

Offer ends 31 Jan 2019

As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend of up to £400 when booking an Ocean View room or above when you book with ROL Cruise

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

CHOOSE FROM: FREE ALL-INCLUSIVE DRINKS PACKAGE & GRATUITIES OR 3 CRUISES FOR THE PRICE OF 2*

EXCLUSIVE FREE ON BOARD SPEND*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 5,996 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Exclusive FREE on board spend
  • Choose from: FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation
  • Plus, book an Ocean View or above by 8.30pm 31st January 2019 and receive Double Cruise Miles
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend (amount varies depending on voyage, please enqure at time of booking) when booking an Ocean View room or above when you book with ROL Cruise

Your Itinerary


Show itinerary as:

  • Balmoral

    Your Ship


    Balmoral

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
    View
  • Southampton

    Day 1

    Southampton

    08 Nov 2019

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide
  • Day 2


    North Sea Canal

    09 Nov 2019

  • Amsterdam, Netherlands

    Day 2-3

    Amsterdam, Netherlands

    09 Nov 2019 to 10 Nov 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide
  • Rotterdam, Netherlands

    Day 4

    Rotterdam, Netherlands

    11 Nov 2019

  • Day 4


    Nieuwe Maas

    11 Nov 2019

  • Ghent, Belgium

    Day 5

    Ghent, Belgium

    12 Nov 2019

    Ghent is located in the Flemish Region of Belgium and it is the country’s oldest city with archaeological evidence revealing human existence in the area as far as the Stone Age and Iron Age.

    Destination guide
  • Day 5


    Ghent-Terneuzen Canal

    12 Nov 2019

  • Day 6


    Western Scheldt river

    13 Nov 2019

  • Antwerp, Belgium

    Day 6-7

    Antwerp, Belgium

    13 Nov 2019 to 14 Nov 2019

    Lying on the banks of the Belgium’s river Scheldt, Antwerp is the country’s second largest city and endlessly charming.

    Destination guide
  • Day 7


    Western Scheldt river

    14 Nov 2019

  • Southampton

    Day 8

    Southampton

    15 Nov 2019

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide

The Ship


Balmoral is the largest of our ocean-going cruise ships, yet is still small enough to navigate size-restricted waterways such as the Kiel Canal, providing fantastic scenic cruising opportunities, and retains the warm, intimate and friendly atmosphere that the Fred. Olsen fleet is renowned for. Balmoral is named after the Scottish residence of the British Royal Family, and the Scottish theme runs throughout the main dining venues – the Ballindalloch, Avon and Spey – where guests can enjoy tantalising menus prepared by our expert chefs. Featuring 710 well-appointed rooms and suites and a selection of comfortable lounges, bars and inviting public areas which have been extensively refitted Show less and improved as part of Fred. Olsen's fleet-wide refurbishment programme, Balmoral provides guests with ample space in which to relax and share a memorable cruise experience with hundreds, not thousands, of fellow travellers. And, as our guests have come to expect, there is always an array of superb entertainment on offer throughout the day, from lectures and hobby classes to live cabaret and comedians, ensuring you can make the most of your time on board.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Some ports may require a tender. Advertised tours and tickets will be at an additional cost. On board spend is per room and tiered depending on room and cruise booked. Drinks package & gratuities are subject to the cruise lines T&Cs. Room upgrades are subject to availability at the time of booking and only applicable to selected sailings. Northern lights and wildlife sightings are not guaranteed. 3 for 2 cruises - All three cruises must be booked in one transaction with the same lead name. Further T&Cs apply. Fred. Olsen Cruise Lines Cashback T&Cs apply on applicable sailings. Enjoyment promise terms and conditions apply. Please note, Ultimate Choice promotion ends 8.30pm Thursday 28th February 2019. Cruise Miles T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

Double Cruise Miles are for bookings on cruises of 7 nights or more, in Ocean View staterooms or above when booked by 8.30pm 31st January 2019 and have been included in the advertised amounts. If a different added value has been advertised elsewhere, you will have the option of one or the other.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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