ROL Cruise customer experience rating 4.8/5 


Based on 4977 reviews

good experience

24 Mar 2019

Efficient, knowledgable service

Excellent

24 Mar 2019

Excellent

Brilliant service

24 Mar 2019

Phone answered quickly and efficiently. Waited over 30 minutes for a rival company to answer then hung up on disgust. Your staff are always pleasant cheerful and helpful.

First class

24 Mar 2019

Very helpful, clear explanations and advice on extras.

booking completed with a smile

24 Mar 2019

My no 1 Travel agent always excellent service completed with a smile

Fast efficient friendly

24 Mar 2019

Very efficient but friendly. Prebooked cruise & was rung at 8am on morning it was released to say all booked. Exactly what we wanted. Excellent service.

Great

24 Mar 2019

Helpful staff on telephone (Sally)

Excellent service

24 Mar 2019

Friendly professional informative service made me feel very comfortable, ensuring I was fully ok with everything before booking

Extremely helpful and courteous

24 Mar 2019

They took time to offer me a good choice of holiday

Thank you Charlotte

23 Mar 2019

Charlotte was patient and understanding and produced an excellent result for us. Thank you

Well done

23 Mar 2019

Polite and helpful and deal with speedily and cheerfully.

Clear and helpful

23 Mar 2019

I have two hearing aids and struggle to complete things like this booking. I even said to the lady thank you for speaking so clearly you have made my day !

Norway Winter

Cruise Code: 1302492 / Voyage Code: L2002

Offer ends 24 Mar 2019

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Earn up to 1,399 cruise miles

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Your ROL Cruise package


What's included

  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book by 8.30pm 24th March 2019 and receive a FREE case of six fine wines
  • Add an all-inclusive drinks package from only £19pp per night

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Balmoral

    Your Ship


    Balmoral

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
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  • Newcastle

    Day 1

    Newcastle

    18 Mar 2020

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide
  • Day 2-3


    At Sea

    19 Mar 2020 to 20 Mar 2020

  • Narvik, Norway

    Day 4

    Narvik, Norway

    21 Mar 2020

    Narvik is an incredible Arctic experience where you can enjoy the incredibly wild and dramatic flora and fauna. In the winter you might have the opportunity to experience the northern lights, and in the summer enjoy the wildlife as the snow melts away.

    Destination guide
  • Alta, Altafjord, Norway

    Day 5-7

    Alta, Altafjord, Norway

    22 Mar 2020 to 24 Mar 2020

    A Norway cruise is unlike any other. Embark on a voyage of discovery to picturesque Fjords, encompassing mountains and Glaciers.

    Destination guide
  • Tromsø, Norway

    Day 8

    Tromsø, Norway

    25 Mar 2020

    A Norway cruise is unlike any other. Embark on a voyage of discovery to picturesque Fjords, encompassing mountains and Glaciers.

    Destination guide
  • Bodo, Norway

    Day 9

    Bodo, Norway

    26 Mar 2020

    Situated on a beautiful stretch of coastline in Northern Norway, Bodo offers a truly remarkable experience. You can admire the midnight sun from Mount Ronvikfjellet or take a stroll along the chalk-white beach.

    Destination guide
  • Day 10-11


    At Sea

    27 Mar 2020 to 28 Mar 2020

  • Newcastle

    Day 12

    Newcastle

    29 Mar 2020

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide

The Ship


Balmoral is the largest of our ocean-going cruise ships, yet is still small enough to navigate size-restricted waterways such as the Kiel Canal, providing fantastic scenic cruising opportunities, and retains the warm, intimate and friendly atmosphere that the Fred. Olsen fleet is renowned for. Balmoral is named after the Scottish residence of the British Royal Family, and the Scottish theme runs throughout the main dining venues – the Ballindalloch, Avon and Spey – where guests can enjoy tantalising menus prepared by our expert chefs. Featuring 710 well-appointed rooms and suites and a selection of comfortable lounges, bars and inviting public areas which have been extensively refitted Show less and improved as part of Fred. Olsen's fleet-wide refurbishment programme, Balmoral provides guests with ample space in which to relax and share a memorable cruise experience with hundreds, not thousands, of fellow travellers. And, as our guests have come to expect, there is always an array of superb entertainment on offer throughout the day, from lectures and hobby classes to live cabaret and comedians, ensuring you can make the most of your time on board.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Case of six fine wines is for bookings on 7 night cruises or more in Ocean View cabins or above when booked by 8.30pm 24th March 2019. Offer is based on one per booking, for UK mainland addresses only. Offer is not combinable with any other ROL Cruise added value. If a different added value has been advertised elsewhere, you will have the choice of one or the other. 

All-inclusive drinks package is from £19per person, per night for bookings made in advance of six nights or more. The on board booking price will be from £29per person, per night. Cruise lines terms & conditions apply. The “All-Inclusive Drinks Upgrade for F.OCL Cruise Holidays”, shall include, where possible, selected house beers, house cider in cans, house wines, house spirits, draught (post-mix on pump) soft drinks and mineral or spring water by the glass.;

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