ROL Cruise customer experience rating 4.7/5 


Based on 1207 reviews

Very good service

21 Jul 2018

I did not expect to pay the full amount when booking, this was a problem as the credit card we use has a low limit and was used close to its limit. We are just back from the Baltic and intended to pay off the card. This caused a delay in us confirming the booking but was handled very well by Natasha.

Appalling!

21 Jul 2018

This booking was NOT supposed to have any communication by email! This was told to you by EMMA who did the booking. This has wrecked the surprise that this was to be! You were told after I received a confirmation on my email shortly after booking not to send anything else.Then I receive THIS! THIS IS A DISGRACE!!!!!

A caring, well organised company.

21 Jul 2018

Excellent service from Natasha. Would recommend the company to anyone. Will continue to use FO.

Always a good service

21 Jul 2018

I've used ROL several times before and have always received efficient and good service from them. They phone back when they say they will and will look into any queries that you may have. Cruise Miles is a good incentive to use ROL for another booking. I would recommend them to others booking a cruise.

Quick and easy.

21 Jul 2018

Everything was fine and the booking was handled efficiently. Promised callbacks came within minutes and everything was done with the minimum of fuss.

First class service.

21 Jul 2018

The experience from start to finish was first class. Ensuring that every bit of our forthcoming experience would be to our needs and personal requirements. Also giving us really good advice and the benefit of her knowledge and expertise. I felt that I could really put my trust in the representative because of the way that she handled every detail of our booking. Thank you.

Simple and efficient service.

21 Jul 2018

Excellent and helpful. Booking done with minimum of fuss.

Realistic and helpful

21 Jul 2018

My questions carefully considered and realistic and helpful suggestions made. An excellent booking outcome too. Thank you!

I've never had any problems with Readers Offers in booking cruises.

21 Jul 2018

Very professional and helpful.

Prepared to spend time sorting out a problem

21 Jul 2018

I needed to rebook after original cruise was cancelled. ROL spent a lot of time arranging new booking and ensuring all requirements were met. I was pleased with the time and trouble taken

Very helpful

20 Jul 2018

I spoke to a very helpful young lady when making my booking. Answered all my questions with patience.

Quick and easy

20 Jul 2018

My call was taken by Nicole who did all she could to sort everything out for us, including a call back when asked. She made it easy.

German Waterways

Cruise Code: 1302495

The All-Inclusive No-Fly Promotion

From Only £699pp!

Rivers & Waterways Of Europe

The All-Inclusive No-Fly Promotion

Read more

Offer ends 27 Jul 2018

Journey through the Rivers and Waterways of Europe with Fred Olsen. Enjoy the comforts of full board dining and having everything you need at your fingertips, the perfect way to experience these exciting itineraries.

Cruise the German Waterways, discover the sights along the Kier Canal, the impressive bridges and the wonders of Germany, from the Gothic architecture, the cuisine to the culture.

Sail along the Swedish Waterways, basque in the beauty and lush landscapes that Sweden has to offer.

Cruise to the heart of Seville and Bordeaux, in Seville embrace the history of the flamenco, enjoy the local cuisine and be enticed by the picturesque Bordeaux, famous for its wine making.

Be excited by the sights and beauty of Amsterdam and enchanted by Belgium, its luscious chocolate and Renaissance architecture of Antwerp.

COMPLIMENTARY ON BOARD SPEND*

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

EXCLUSIVE PROMOTIONS

NO-FLY CRUISING

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Earn up to 899 cruise miles

Learn More

Your ROL Cruise package


What's included

  • FREE ALL-INCLUSIVE drinks package for ALL bookings
  • EXCLUSIVE FREE on board spend of up to £200 for Ocean View Staterooms (F) and above
  • No-Fly cruising
  • Earn Cruise Miles with every booking and Start saving straight away
  • Just a deposit required to secure your preferred cabin
  • PLUS, book by 8:30pm Friday 27th July 2018 and receive an EXCLUSIVE FREE Bettys Gift with our compliments
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues.
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Journey through the Rivers and Waterways of Europe with Fred Olsen. Enjoy the comforts of full board dining and having everything you need at your fingertips, the perfect way to experience these exciting itineraries.

Cruise the German Waterways, discover the sights along the Kier Canal, the impressive bridges and the wonders of Germany, from the Gothic architecture, the cuisine to the culture.

Sail along the Swedish Waterways, basque in the beauty and lush landscapes that Sweden has to offer.

Cruise to the heart of Seville and Bordeaux, in Seville embrace the history of the flamenco, enjoy the local cuisine and be enticed by the picturesque Bordeaux, famous for its wine making.

Be excited by the sights and beauty of Amsterdam and enchanted by Belgium, its luscious chocolate and Renaissance architecture of Antwerp.

Your Itinerary


Show itinerary as:

  • Balmoral

    Your Ship


    Balmoral

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
    View
  • Newcastle

    Day 1

    Newcastle

    21 Apr 2019

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide
  • Day 2


    At Sea

    22 Apr 2019

  • Day 3


    Kiel Canal Transit

    23 Apr 2019

  • Day 4


    Warnemunde, Germany

    24 Apr 2019

  • Day 5


    Kiel Canal Transit

    25 Apr 2019

  • Day 5


    Cruising Elbe River

    25 Apr 2019

  • Hamburg, Germany

    Day 6

    Hamburg, Germany

    26 Apr 2019

    Home to one of the biggest ports in Europe, Hamburg leaves visitors spoilt for choice when it comes to things to do and see.

    Destination guide
  • Bremen, Germany

    Day 7

    Bremen, Germany

    27 Apr 2019

  • Day 8


    At Sea

    28 Apr 2019

  • Newcastle

    Day 9

    Newcastle

    29 Apr 2019

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide

The Ship


Named after the Scottish home of the Royal Family. Still smaller than most cruise ships today, there are 710 cabins and suites and generous public space for the 1,300 guests on board. The main restaurant is Ballindalloch (named after the Speyside village and castle), while the two other formal restaurants are Avon and Spey – named after two of Scotland’s most beautiful salmon rivers. There’s a comfy pub with occasional live music or comedy, cabaret and shows in the Neptune Lounge, or drift away with a cool drink and spectacular seascapes in the Observatory Lounge.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.

Cabin


Wheelchair Adapted

Wheelchair Adapted


Wheelchair Adapted

Standard Cabin

Standard Cabin


Standard Cabin

Inside


Inside Cabin

Inside Cabin


This cabin is approximately 160 square feet in size and can be found on the Atlantic Deck. This grade of cabin has an en-suite bathroom with shower, and an interactive television.

Inside Cabin


Inside Cabin

Guaranteed Inside Higher

Guaranteed Inside Higher


This grade of cabin has an en-suite bathroom with shower, and an interactive television.

Twin Bedded Cabin

Twin Bedded Cabin


Latesaver Twin Bedded Cabin

Inside Cabin

Inside Cabin


This grade of cabin has an en-suite bathroom with shower, and an interactive television.

Guaranteed Inside Lower

Guaranteed Inside Lower


This grade of cabin has an en-suite bathroom with shower, and an interactive television.

Superior Single Inside Cabin

Superior Single Inside Cabin


This grade of cabin has an en-suite bathroom with shower, and an interactive television.

Inside Lower

Inside Lower


Inside Lower

Inside Lower Grade

Inside Lower Grade


Inside lower grade cabin

Inside Upper


Inside Upper

Superior Inside

Superior Inside


This cabin is approximately 160 square feet in size and can be found on Lido, Bridge and Main decks. These cabins have a bathroom with bath and/or shower, and an interactive television. Cabins 9048, 9056 and 9095 on Bridge Deck have been adapted for use by disabled passengers.

Single Inside


Single Inside

Single Inside

Single Inside


This cabin is approximately 130 square feet in size and can be found on Main and Marina Decks. This grade of cabin has an en-suite bathroom with shower, and an interactive television.

Outside


Outside Cabin

Outside Cabin


This cabin is approximately 165 square feet in size, and can be found on Atlantic and Coral Decks. These cabins have picture windows and a bathroom with bath and/or shower. Facilities include an interactive television. Note - Some Cabins may have restricted view.

Single Outside Cabin

Single Outside Cabin


This grade of cabin has an en-suite bathroom with shower, and an interactive television.

Single Outside


Single Outside

Guaranteed Outside Lower

Guaranteed Outside Lower


This grade of cabin has an en-suite bathroom with shower, and an interactive television.

Guaranteed Outside Higher

Guaranteed Outside Higher


This grade of cabin has an en-suite bathroom with shower, and an interactive television.

Superior Outside


Superior Outside

Superior Outside Cabin

Superior Outside Cabin


This cabin is approximately 165 square feet in size and can be found on Lido and Main Decks. This grade of cabin has a picture window and a bathroom with bath and/or shower. Facilities include an interactive television. Note - Some Cabins may have restricted view.

Superior Outside Cabin

Superior Outside Cabin


This cabin is approximately 200 square feet in size and can be found on Lido Deck. Slightly larger than a B grade, these cabins have picture windows and a bathroom with bath and/or shower. Facilities include an interactive television. Note - Some Cabins may have restricted view.

Outside Lower

Outside Lower


Outside Lower

Outside Cabin

Outside Cabin


This cabin is approximately 165 square feet in size and can be found on the Coral Deck. These cabins have picture windows and a bathroom with bath and/or shower. Facilities include an interactive television. Note - Some Cabins may have restricted view.

Outside Cabin

Outside Cabin


This cabin is approximately 165 square feet in size and can be found on both Coral and Marina Decks. These cabins have port holes and a bathroom with bath and/or shower. Facilities include an interactive television. Note - Some Cabins may have restricted view.

Outside Cabin

Outside Cabin


Outside Cabin Note - Some Cabins may have restricted view.

Superior Twin Outside Cabin

Superior Twin Outside Cabin


This cabin is approximately 165 square feet in size and can be found on the Atlantic Deck. These cabins have picture windows and a bathroom with bath and/or shower. Facilities include an interactive television. Note - Some Cabins may have restricted view.

Superior Outside Single Cabin

Superior Outside Single Cabin


This grade of cabin has an en-suite bathroom with shower, and an interactive television.

Balcony


Terrace Balcony Suite


Terrace Balcony Suite

Balcony Cabin

Balcony Cabin


This cabin is approximately 180 square feet in size, and can be found on Lido and Bridge Decks.This cabin has a balcony, bathroom with shower or bath and shower, and an interactive television.

Superior Balcony Cabin

Superior Balcony Cabin


This cabin is approximately 190 square feet in size and can be found on Bridge Deck.Slightly larger than a Balcony Cabin, this cabin has a balcony, bathroom with shower or bath and shower, and an interactive television.

Superior Balcony


Superior Balcony

Suite


Marquee Suite


Marquee Suite

Twin Bedded Cabin


Twin Bedded Cabin

Deluxe Balcony Cabin


Deluxe Balcony Cabin

Junior Suite

Junior Suite


Junior Suite

Single Balcony Suite

Single Balcony Suite


This suite is approximately 200 square feet in size and can be found on Bridge Deck. This suite has a bedroom with sitting area and french doors leading onto a veranda. There is an en-suite bathroom with bath and/or shower. Facilities include an interactive television, DVD and CD player, mini-bar and/or refrigerator.

Superior Suite

Superior Suite


This suite has a sitting room with sofas and chairs, french doors, a large veranda and a separate bedroom with large double bed and en-suite bathroom with bath and/or shower. Facilities include an interactive television, DVD and CD player, mini-bar and/or refrigerator.

Marquee Suite

Marquee Suite


This suite is approximately 390 square feet in size and can be found on Highland Deck. This suite has a sitting room with sofas and chairs, french doors, a large veranda and a separate bedroom with large double bed and en-suite bathroom with bath and/or shower. Facilities include an interactive television, DVD and CD player, mini-bar and/or refrigerator.

Owner's Suite

Owner's Suite


Owner's Suite

Balcony Junior Suite

Balcony Junior Suite


This suite is approximately 200 square feet in size and can be found on Highland, Bridge and Lido Decks. This suite has a bedroom with a large sitting area and french doors leading onto a veranda. There is an en-suite bathroom with bath and/or shower. Facilities include an interactive television, DVD and CD player, mini-bar and/or refrigerator.

Premier Suite

Premier Suite


This suite has a sitting room with sofas and chairs, french doors, a large veranda and a separate bedroom with large double bed and en-suite bathroom with bath and/or shower. Facilities include an interactive television, DVD and CD player, mini-bar and/or refrigerator.

Premier Suite


Premier Suite


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offers apply to new bookings only. Some ports may require a tender. Fred Olsen’s enjoyment promise T&Cs apply. Tours are at a supplement and are subject to change. On board spend is per room and is not applicable to single room and tiered depending on cabin booked. All-Inclusive drinks package is subject to the cruise lines T&Cs. Cruise Miles T&Cs apply. FREE Bettys Gift is based on one per booking, for UK mainland addresses only, for bookings made by 8:30pm Friday 27th July 2018. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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