ROL Cruise customer experience rating 4.7/5 


Based on 2657 reviews

waiting to hear from you with confirmation in writing

15 Oct 2018

Excellent service Polite staff

Good experience

15 Oct 2018

Booking completed efficiently and explained in detail.

helpful and hassle free booking. thank you

14 Oct 2018

First time we have booked through ROL although have been cruising for 15 years. What a refreshing change - so hassle free. Prices stayed the same as the initial quote. Jo was very helpful and accommodating. Talked through the benefits of cruise miles and itinerary etc. Will definitely book though them again and recommend to family and friends. Thank you Jo. even got invited for a cup of tea :)

Rearranging a cancelled trip

14 Oct 2018

Courteous and knowledgeable. Very helpful in rearranging a cancelled trip

Another holiday booked 😎

14 Oct 2018

Found booking experience very smooth, agent phoned me back to save long hold, would certainly recommend ROL.

Efficient and helpful.

14 Oct 2018

I have used ROL in the past and always had excellent service. Staff are friendly and helpful.

always received very good service

14 Oct 2018

very good

Always feel satisfied after dealing with ROL

14 Oct 2018

Sally very helpful and knowledgeable. Happy sounding lady.

Friendly helpful

14 Oct 2018

Went out of their way to problem solve. Phoned back several times to make sure everything was ok

Disappointing and inefficient customer service

14 Oct 2018

My address was wrongly recorded by ROLand although I called immediately they still sent cruise docs to the wrong address. I called to find out why i hadn't received the docs, and they were re sent to the wrong address again. I had to call yet again to insist they had it wrong.

Swedish Waterways

Cruise Code: 1302641 / Voyage Code: L1906

FREE Drinks Package for ALL Bookings

Exclusive FREE on board spend of up to £200

Top Five No-Fly All-Inclusive Cruise getaways

Read more

Offer ends 31 Oct 2018

Here are the top five no-fly all-inclusive cruise getaways from Fred. Olsen, please do not miss out as these are selling fast

FREE DRINKS PACKAGE FOR ALL BOOKINGS*

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

FREE ON BOARD SPEND OF UP TO £200*

NO-FLY CRUISING

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 1,199 cruise miles

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Your ROL Cruise package


What's included

  • FREE drinks package for ALL bookings worth up to £390
  • EXCLUSIVE FREE on board spend of up to £200
  • No-fly cruising
  • Please do not delay, promotion MUST ends 8:30pm 31st October 2018
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Here are the top five no-fly all-inclusive cruise getaways from Fred. Olsen, please do not miss out as these are selling fast

Your Itinerary


Show itinerary as:

Your Ship:

Balmoral - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

30 Apr 2019

Due - Departs :

30 Apr 2019


Day 3

Port :

Malmo

Date :

01 May 2019

Due - Departs :

01 May 2019


Day 7

Port :

At Sea

Date :

05 May 2019

Due - Departs :

05 May 2019


Day 9

Port :

Algöfjorden

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 9

Port :

Hakefjorden & Brattöbadan

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 9

Port :

Askerofjorden & Halsefjorden

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 9

Port :

Havstensfjorden & Byfjorden

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 9

Port :

Askerofjorden & Halsefjorden

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 9

Port :

Hakefjorden & Brattöbadan

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 9

Port :

Algöfjorden

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 9

Port :

Gullmarsfjorden

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 9

Port :

Saltkallefjorden

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 9

Port :

Gullmarsfjorden

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 10

Port :

At Sea

Date :

08 May 2019

Due - Departs :

08 May 2019


The Ship


Named after the Scottish home of the Royal Family. Still smaller than most cruise ships today, there are 710 cabins and suites and generous public space for the 1,300 guests on board. The main restaurant is Ballindalloch (named after the Speyside village and castle), while the two other formal restaurants are Avon and Spey – named after two of Scotland’s most beautiful salmon rivers. There’s a comfy pub with occasional live music or comedy, cabaret and shows in the Neptune Lounge, or drift away with a cool drink and spectacular seascapes in the Observatory Lounge.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offers apply to new bookings only. Some ports may require a tender. On board spend is per cabin/room and is tiered depending on grade booked. Drinks package is subject to the cruise lines T&Cs. Promotion ends 8:30pm 31st October 2018. Cruise Miles T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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