ROL Cruise customer experience rating 4.7/5 


Based on 2707 reviews

Great booking experience

20 Oct 2018

Lovely lady and booking was so easy.

Great

20 Oct 2018

Handled booking well

Very obliging and helpful would recommend

20 Oct 2018

From my initial phone enquiries to succeeding in booking a mini cruise staff very helpful first time with p&o hope I'm impressed

Excellent service as always

20 Oct 2018

We would recommend ROL and we are regular customers

Great way to book a holiday

20 Oct 2018

Nice people to deal with friendly and polite

Thanks to a very helpful employee of ROL

20 Oct 2018

I was called initially to cancel a holiday booked for Nov. 2019 which was to celebrate our 50th wedding anniversary. We were going to Myanmar which had long been a dream for us. On hearing our disappointment, Shannon Crick, who called us pulled out all the stops to find an alternative which she did. We were unable to have the same dates, but are very pleased to be going. Not so happy about additional costs, but we have accepted this. Well done to Shannon

Professional and friendly the perfect mix

19 Oct 2018

Very helpful very professional.

Excellent service.

19 Oct 2018

Very efficient and professional gave us all the information that we needed to book our cruise. Explained everything in detail all in all a very pleasant experience.

They take time to ensure you are completely happy with your choices 🤩😍😎

19 Oct 2018

The customer service team were caring making sure that they understood what my request was and processing that request in a very effecient way. All though you cannot see them you get the feeling that it is service with a smile and no request is too much trouble. I woukd definatley and infact do recommend ROL

ROL CRUISE`S SERVICE IS FIRST CLASS

19 Oct 2018

They explained ,the booking procedure clearly and I was able to pay the £600 deposit in two half's .

Great service

19 Oct 2018

Friendly,efficient and informative.

😃😃😃

19 Oct 2018

Excellent service from Jo and very helpful. I came away fully satisfied that I achieved a great holiday deal.

Prompt, polite and helpful.

19 Oct 2018

Prompt, polite and helpful.

Brilliant communication skill

19 Oct 2018

So far so good . . . COMMUNICATION WISE . ALL INFOS SUPPLIED . I am just looking for the actual services in the cruise .

Scenic Norwegian Fjords

Cruise Code: 1302685 / Voyage Code: L1909

FREE Drinks Package for ALL Bookings

Exclusive FREE on board spend of up to £200

Top Five No-Fly All-Inclusive Cruise getaways

Read more

Offer ends 31 Oct 2018

Here are the top five no-fly all-inclusive cruise getaways from Fred. Olsen, please do not miss out as these are selling fast

FREE DRINKS PACKAGE FOR ALL BOOKINGS*

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

FREE ON BOARD SPEND OF UP TO £200*

NO-FLY CRUISING

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 1,049 cruise miles

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Your ROL Cruise package


What's included

  • FREE drinks package for ALL bookings worth up to £390
  • EXCLUSIVE FREE on board spend of up to £200
  • No-fly cruising
  • Please do not delay, promotion MUST ends 8:30pm 31st October 2018
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Here are the top five no-fly all-inclusive cruise getaways from Fred. Olsen, please do not miss out as these are selling fast

Your Itinerary


Show itinerary as:

Your Ship:

Balmoral - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 2

Port :

Cruising Lysefjord

Date :

29 May 2019

Due - Departs :

29 May 2019


Day 4

Port :

Nærøyfjord to Dyrdal

Date :

31 May 2019

Due - Departs :

31 May 2019


Day 5

Port :

Cruising Nordfjord

Date :

01 Jun 2019

Due - Departs :

01 Jun 2019


Day 5

Port :

Hornelen, Nordfjord

Date :

01 Jun 2019

Due - Departs :

01 Jun 2019


Day 6

Port :

Cruising Geirangerfjord

Date :

02 Jun 2019

Due - Departs :

02 Jun 2019


Day 6

Port :

Sunnylvsfjorden

Date :

02 Jun 2019

Due - Departs :

02 Jun 2019


Day 6

Port :

Storfjorden (by Strandafjellet)

Date :

02 Jun 2019

Due - Departs :

02 Jun 2019


Day 7

Port :

At Sea

Date :

03 Jun 2019

Due - Departs :

03 Jun 2019


The Ship


Named after the Scottish home of the Royal Family. Still smaller than most cruise ships today, there are 710 cabins and suites and generous public space for the 1,300 guests on board. The main restaurant is Ballindalloch (named after the Speyside village and castle), while the two other formal restaurants are Avon and Spey – named after two of Scotland’s most beautiful salmon rivers. There’s a comfy pub with occasional live music or comedy, cabaret and shows in the Neptune Lounge, or drift away with a cool drink and spectacular seascapes in the Observatory Lounge.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offers apply to new bookings only. Some ports may require a tender. On board spend is per cabin/room and is tiered depending on grade booked. Drinks package is subject to the cruise lines T&Cs. Promotion ends 8:30pm 31st October 2018. Cruise Miles T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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