ROL Cruise customer experience rating 4.8/5 


Based on 4940 reviews

Efficient and helpful

22 Mar 2019

I was not kept waiting on the telephone, the female assistant was extremely efficient and pleasant to deal and I would definitely recommend them to family and friends and would definitely use them again.

Helpful agent

22 Mar 2019

The agent was most helpful in providing the information necessary fr us to make a decision.

They have what it takes!

22 Mar 2019

They were polite, interested in our requirements and contacted us when they said they would.

Good service

22 Mar 2019

The cruise company representative was very polite, knowledgeable and helpful. Booking the cruise was a smooth process.

Very efficient

22 Mar 2019

No aspects of the booking could have been better.

Until the next time!

22 Mar 2019

As always, a thoroughly professional, attentive & reliable service.

worthwhile

22 Mar 2019

quick efficient,helpful and courteous

Greast service from helpful staff adds to the bargain we attained

22 Mar 2019

They not only offered a bargain price for a World cruise they listened to all my needs and were instrumental in me gaining further discounts at the time of pre booking. When the booking date opened they informed me of my cabin number and location then accepted my comments which resulted in a change of deck. Nothing seems to be enough trouble to ensure my wife and I got the deal we wanted, thank you ROL

Excellent and informative service

22 Mar 2019

We spoke toJasmin and had excellent service throughout, something we certainly cannot say about all your sales team. You should also make sure that you do not supply misleading pricing information like giving a special ROL price which actually is only the P&O price minus 5%... very sharp marketing practice which is probably not even legal. I also do not appreciate the fact that you better terms(double cruise miles now and only single on the pre-registration) as time goes on.

Very good

22 Mar 2019

Very well managed conversion with a positive outcome

Swedish Waterways

Cruise Code: 1302731 / Voyage Code: L1911

Offer ends 24 Mar 2019

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 1,349 cruise miles

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Your ROL Cruise package


What's included

  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book by 8.30pm 24th March 2019 and receive a FREE case of six fine wines
  • Add an all-inclusive drinks package from only £19pp per night

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Balmoral - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

06 Jun 2019

Due - Departs :

06 Jun 2019


Day 3

Port :

Gullmarsfjorden

Date :

07 Jun 2019

Due - Departs :

07 Jun 2019


Day 3

Port :

Saltkallefjorden

Date :

07 Jun 2019

Due - Departs :

07 Jun 2019


Day 3

Port :

Gullmarsfjorden

Date :

07 Jun 2019

Due - Departs :

07 Jun 2019


Day 3

Port :

Algöfjorden

Date :

07 Jun 2019

Due - Departs :

07 Jun 2019


Day 3

Port :

Hakefjorden & Brattöbadan

Date :

07 Jun 2019

Due - Departs :

07 Jun 2019


Day 3

Port :

Askerofjorden & Halsefjorden

Date :

07 Jun 2019

Due - Departs :

07 Jun 2019


Day 3

Port :

Havstensfjorden & Byfjorden

Date :

07 Jun 2019

Due - Departs :

07 Jun 2019


Day 3

Port :

Askerofjorden & Halsefjorden

Date :

07 Jun 2019

Due - Departs :

07 Jun 2019


Day 3

Port :

Cruising Hakefjorden & Brattöbadan

Date :

07 Jun 2019

Due - Departs :

07 Jun 2019


Day 3

Port :

Algöfjorden

Date :

07 Jun 2019

Due - Departs :

07 Jun 2019


Day 4

Port :

Malmo

Date :

08 Jun 2019

Due - Departs :

08 Jun 2019


Day 7

Port :

Stockholm Archipelago

Date :

11 Jun 2019

Due - Departs :

11 Jun 2019


Day 8

Port :

At Sea

Date :

12 Jun 2019

Due - Departs :

12 Jun 2019


Day 10

Port :

At Sea

Date :

14 Jun 2019

Due - Departs :

14 Jun 2019


The Ship


Balmoral is the largest of our ocean-going cruise ships, yet is still small enough to navigate size-restricted waterways such as the Kiel Canal, providing fantastic scenic cruising opportunities, and retains the warm, intimate and friendly atmosphere that the Fred. Olsen fleet is renowned for. Balmoral is named after the Scottish residence of the British Royal Family, and the Scottish theme runs throughout the main dining venues – the Ballindalloch, Avon and Spey – where guests can enjoy tantalising menus prepared by our expert chefs. Featuring 710 well-appointed rooms and suites and a selection of comfortable lounges, bars and inviting public areas which have been extensively refitted Show less and improved as part of Fred. Olsen's fleet-wide refurbishment programme, Balmoral provides guests with ample space in which to relax and share a memorable cruise experience with hundreds, not thousands, of fellow travellers. And, as our guests have come to expect, there is always an array of superb entertainment on offer throughout the day, from lectures and hobby classes to live cabaret and comedians, ensuring you can make the most of your time on board.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Case of six fine wines is for bookings on 7 night cruises or more in Ocean View cabins or above when booked by 8.30pm 24th March 2019. Offer is based on one per booking, for UK mainland addresses only. Offer is not combinable with any other ROL Cruise added value. If a different added value has been advertised elsewhere, you will have the choice of one or the other. 

All-inclusive drinks package is from £19per person, per night for bookings made in advance of six nights or more. The on board booking price will be from £29per person, per night. Cruise lines terms & conditions apply. The “All-Inclusive Drinks Upgrade for F.OCL Cruise Holidays”, shall include, where possible, selected house beers, house cider in cans, house wines, house spirits, draught (post-mix on pump) soft drinks and mineral or spring water by the glass.;

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