ROL Cruise customer experience rating 4.7/5 


Based on 827 reviews

Great Support

21 Jun 2018

Georgie was excellent in looking into what we asked and at keeping us informed.

Cannot get downloads that require completion. Requested help but nothing

21 Jun 2018

Would like hard copies of everything instead of by email because cannot get or complete important downloads. These forms are required to fill in passport details/visa requests/concerning wi-fi/lg into Cruise Personaliser. I hope you can help.

good customer service

21 Jun 2018

very helpful

Phone staff excellent ambassadors for ROL.

21 Jun 2018

They did well. Yes I would buy again.

Good customer services

21 Jun 2018

After a very worrying cruise cancellation, Georgia at customer services managed to get us rebooked for very little extra expense.

Very professional service

21 Jun 2018

it is difficult to rate 5 stars on one outing, however the Lady (Katy) was very helpful and understanding the result was a good experience and hopefully an exciting cruise next year. Would recommend

Best river cruise so far

21 Jun 2018

All inclusive,excellent tours and pickup from home.

Highly recommend

21 Jun 2018

Excellent as always

1st class !

20 Jun 2018

First class friendly service. Kelly was most helpful and I would use ROL again and would certainly recommend them.

Good service.

20 Jun 2018

Contact was easy and good without any serious delay waiting for a response to my call. The representative gave me all the information I needed to make a firm booking.

Excellent to deal with.

20 Jun 2018

We have dealt with ROL Cruise a number of times previously and have always found them to be friendly, helpful and extremely professional. This occasion was no different.

Norwegian Fjords

Cruise Code: 1302915

From Rivers To The Ocean

Promotion Ends Soon!

Fred Olsen Oceans & Rivers Promotion

Read more

Offer ends 02 Jul 2018

With Fred. Olsen’s Summer Sale offers available now, you can combine discounts to save even more! Book your 2018 Brabant River Cruise now and enjoy up to 25% off a 2019 or 2020 Fred. Olsen Ocean Cruise*! *limitations & a small number of exclusions apply.

 

Please note we may be experiencing difficulty with our solo pricing and the fares may be incorrect. A single supplement will apply, unless stated otherwise. Please call for correct pricing.

BIG SAVINGS*

EARN CRUISE MILES WITH EVERY BOOKING

ALL-INCLUSIVE DRINKS PACKAGE FOR ONLY £15PP PER NIGHT*

À LA CARTE CUISINE*

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Earn up to 999 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Just a deposit required to secure your preferred cabin
  • Book a 2018 River Cruise in Fred.Olsens Summer Sale & save up to 25% of a 2019 or 2020 Ocean Cruise too!
  • UPGRADE to an all-inclusive Drinks Package for only £15pp per night
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues.
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


With Fred. Olsen’s Summer Sale offers available now, you can combine discounts to save even more! Book your 2018 Brabant River Cruise now and enjoy up to 25% off a 2019 or 2020 Fred. Olsen Ocean Cruise*! *limitations & a small number of exclusions apply.

Click here to view the Brabant River Cruises: https://www.rolcruise.co.uk/cruise-deals/brabant-river-cruise-ocean-promotion-1

Please note we may be experiencing difficulty with our solo pricing and the fares may be incorrect. A single supplement will apply, unless stated otherwise. Please call for correct pricing.

Your Itinerary


Show itinerary as:

Your Ship:

Balmoral - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 2

Port :

Cruising Lysefjord

Date :

26 Jul 2019

Due - Departs :

26 Jul 2019


Day 4

Port :

Cruising Naeroyfjord

Date :

28 Jul 2019

Due - Departs :

28 Jul 2019


Day 5

Port :

Cruising Nordfjord

Date :

29 Jul 2019

Due - Departs :

29 Jul 2019


Day 5

Port :

Cruising Hornelen

Date :

29 Jul 2019

Due - Departs :

29 Jul 2019


Day 6

Port :

Cruising Geirangerfjord

Date :

30 Jul 2019

Due - Departs :

30 Jul 2019


Day 6

Port :

Cruising past Seven Sisters Waterfall

Date :

30 Jul 2019

Due - Departs :

30 Jul 2019


Day 6

Port :

Hellesylt

Date :

30 Jul 2019

Due - Departs :

30 Jul 2019


Day 6

Port :

Cruising Sunnylvsfjorden

Date :

30 Jul 2019

Due - Departs :

30 Jul 2019


Day 6

Port :

Cruising Storfjorden, Norway

Date :

30 Jul 2019

Due - Departs :

30 Jul 2019


Day 6

Port :

Cruising Hjorundfjord

Date :

30 Jul 2019

Due - Departs :

30 Jul 2019


Day 7

Port :

At Sea

Date :

31 Jul 2019

Due - Departs :

31 Jul 2019


The Ship


Named after the Scottish home of the Royal Family. Still smaller than most cruise ships today, there are 710 cabins and suites and generous public space for the 1,300 guests on board. The main restaurant is Ballindalloch (named after the Speyside village and castle), while the two other formal restaurants are Avon and Spey – named after two of Scotland’s most beautiful salmon rivers. There’s a comfy pub with occasional live music or comedy, cabaret and shows in the Neptune Lounge, or drift away with a cool drink and spectacular seascapes in the Observatory Lounge.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


These Terms and Conditions are in addition to Fred. Olsen Cruise Lines’ (FOCL) standard Terms and Conditions which are available on our website, fredolsencruises.com and on request. Both must be read before booking. All offers may be withdrawn or amended at any time without prior notice, are subject to availability and cannot be applied retrospectively. Cruise descriptions include optional, chargeable experiences that may be enjoyed independently and/or with optional Fred. Olsen Shore Tours. Shore Tours are subject to availability and service operation. We reserve the right to amend itineraries for operational reasons. River Cruises: Access to the river vessel may involve using steps over or through other vessels. Consequently, River Cruises are not suitable for guests who rely on wheelchairs or those with limited mobility who are unable to walk up and down boat steps. Please ask for guidance at the time of booking. Drinks packages available on Ocean Cruises from £15 pppn. Drinks packages available on River Cruises from £10pppn.


Multi-buy offer: valid for new bookings made from 06 June 2018 to 02 July 2018, inclusive. Can be combined with Summer Sale campaign offers; cannot be combined with other offers. Excludes charters, exclusive sailings, Tour Operator holidays, R182830, R1829, R1830, D1903, D1904, M1925, W2009, D2008, M2007, & L2003. A Brabant 2018 cruise and a 2019 or 2020 ocean cruise must be booked in one transaction with the same lead name to qualify for 25% discount off the Ocean cruise. A promotional code will be presented to you at the time of booking a qualifying Brabant 2018 River Cruise. The standard deposit or full payment will be due at time of booking for each cruise, as dictated by the departure date, fare type, or duration. Multi-buy 25% discount offer applies to the basic cruise fare, Fred. Olsen flights where applicable, will be charged in full; therefore, discount on fly-cruises will vary. See fredolsencruises.com for full terms & conditions of multi-buy offer. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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