ROL Cruise customer experience rating 4.7/5 


Based on 2657 reviews

waiting to hear from you with confirmation in writing

15 Oct 2018

Excellent service Polite staff

Good experience

15 Oct 2018

Booking completed efficiently and explained in detail.

helpful and hassle free booking. thank you

14 Oct 2018

First time we have booked through ROL although have been cruising for 15 years. What a refreshing change - so hassle free. Prices stayed the same as the initial quote. Jo was very helpful and accommodating. Talked through the benefits of cruise miles and itinerary etc. Will definitely book though them again and recommend to family and friends. Thank you Jo. even got invited for a cup of tea :)

Rearranging a cancelled trip

14 Oct 2018

Courteous and knowledgeable. Very helpful in rearranging a cancelled trip

Another holiday booked 😎

14 Oct 2018

Found booking experience very smooth, agent phoned me back to save long hold, would certainly recommend ROL.

Efficient and helpful.

14 Oct 2018

I have used ROL in the past and always had excellent service. Staff are friendly and helpful.

always received very good service

14 Oct 2018

very good

Always feel satisfied after dealing with ROL

14 Oct 2018

Sally very helpful and knowledgeable. Happy sounding lady.

Friendly helpful

14 Oct 2018

Went out of their way to problem solve. Phoned back several times to make sure everything was ok

Disappointing and inefficient customer service

14 Oct 2018

My address was wrongly recorded by ROLand although I called immediately they still sent cruise docs to the wrong address. I called to find out why i hadn't received the docs, and they were re sent to the wrong address again. I had to call yet again to insist they had it wrong.

European Rivers & Canals

Cruise Code: 1303072 / Voyage Code: L1919

Enjoy a FREE all-inclusive drinks package

FREE All-Inclusive 2019/20 Drinks Upgrade Promotion

Read more

Offer ends 31 Oct 2018

Embark on a voyage of a hassle-free and relaxing cruise holiday with Fred. Olsen Cruise Lines. On one of the below voyages you will also enjoy a FREE all-inclusive drinks upgrade meaning you will not have a big bar bill to worry about paying at the end. The drinks upgrade will include selected house wines, beers, spirits and soft drinks, all day and evening at no extra cost! So what are you waiting for? Book your dream cruise today! But please do not delay, this limited time offer ends 31st October 2018.

EARN EXCLUSIVE CRUISE MILES

FREE DRINKS UPGRADE*

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Inside from:

£1,149pp

Outside from:

£1,349pp

Balcony from:

£2,399pp

Suite from:

£2,499pp

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 4,998 cruise miles

Learn More

Your ROL Cruise package


What's included

  • FREE upgrade to All Inclusive drinks
  • Earn exclusive Cruise Miles
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Embark on a voyage of a hassle-free and relaxing cruise holiday with Fred. Olsen Cruise Lines. On this voyage you will also enjoy a FREE all-inclusive drinks upgrade meaning you will not have a big bar bill to worry about paying at the end. The drinks upgrade will include selected house wines, beers, spirits and soft drinks, all day and evening at no extra cost! So what are you waiting for? Book your dream cruise today! But please do not delay, this limited time offer ends 31st October 2018.

Your Itinerary


Show itinerary as:

  • Balmoral

    Your Ship


    Balmoral

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
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  • Newcastle

    Day 1

    Newcastle

    07 Aug 2019

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide
  • Day 2


    North Sea Canal

    08 Aug 2019

  • Amsterdam, Netherlands

    Day 2-3

    Amsterdam, Netherlands

    08 Aug 2019 to 09 Aug 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide
  • Day 4


    Western Scheldt river

    10 Aug 2019

  • Antwerp, Belgium

    Day 4-5

    Antwerp, Belgium

    10 Aug 2019 to 11 Aug 2019

    Lying on the banks of the Belgium’s river Scheldt, Antwerp is the country’s second largest city and endlessly charming.

    Destination guide
  • Day 6


    Seine River cruising

    12 Aug 2019

  • Rouen, France

    Day 6-7

    Rouen, France

    12 Aug 2019 to 13 Aug 2019

    The spire of the vast Gothic cathedral soars over a superbly restored medieval and Renaissance old town - Ruskin's 'labyrinth of delight'.

    Destination guide
  • Day 8


    Seine River cruising

    14 Aug 2019

  • Honfleur, France

    Day 8

    Honfleur, France

    14 Aug 2019

    It's a place of great historic charm, notably around the Vieux Basin, where lofty slate-and-timber fronted houses overlook the colourful yacht and fishing harbour, and sloping cobbled streets recall 16th century Honfleur. Not to be missed are the 15th century wooden church and the Impressionist paintings of the Museé Eugene Boudin.

    Destination guide
  • Day 9


    At Sea

    15 Aug 2019

  • Newcastle

    Day 10

    Newcastle

    16 Aug 2019

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide

The Ship


Named after the Scottish home of the Royal Family. Still smaller than most cruise ships today, there are 710 cabins and suites and generous public space for the 1,300 guests on board. The main restaurant is Ballindalloch (named after the Speyside village and castle), while the two other formal restaurants are Avon and Spey – named after two of Scotland’s most beautiful salmon rivers. There’s a comfy pub with occasional live music or comedy, cabaret and shows in the Neptune Lounge, or drift away with a cool drink and spectacular seascapes in the Observatory Lounge.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offers apply to new bookings only. Some ports may require a tender. Fred Olsen’s enjoyment promise T&Cs apply. Drinks package is subject to the cruise lines T&Cs. Cruise Miles T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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