ROL Cruise customer experience rating 4.7/5 


Based on 2319 reviews

Excellent and efficient service, with a smile.

22 Sep 2018

Very efficient, very helpful, promised to get back to me and DID so, when they said. Yes, I would recommend them, and have done (before the bonus scheme!), and will use ROL again.

Very happy

22 Sep 2018

As usall ,very helpful ,,nothing to much trouble .

Very good service thank you.

22 Sep 2018

The requirements for two friends were a little complicated, but at all times we were treated politely and courteously by the members of ROL staff that we both spoke to. We would recommend ROL to other friends and look forward to our cruise experience.

Friendly & helpful

22 Sep 2018

They were friendly and kept me informed as promised

Excellent service

22 Sep 2018

Leona was excellent in her help, attitude and service. this is the second time I have booked with ROL and both times they have been superb. Would definitely recommend them.

Efficient and friendly staff let down by “the system”.

22 Sep 2018

It was good that you transferred my deposit to the same cruise 12 months later, even the same cabin. One negative aspect is that “the system” sent me a special delivery letter to remind me I owed the balance just a few days before the transfer was arranged. That was a worry. I suggest that a covering letter be sent in future to explain that the letter should be ignored once the transfer is agreed.

Booking experience with rol cruise.

22 Sep 2018

Very courteous explained everything and I got the very best available. I am looking forward to the experience very much and experiencing the Calypso.

Rol is a wonderful travel agent.

22 Sep 2018

I have used rol many times they are very friendly and also experienced in what they do. I have also recently recommend rol to a friend who has booked a holiday for a single person. Which I think is fantastic. I also feel you special gifts and sea miles are and added incentive. I look forward to booking many more holidays through my favourite travel agent

Efficient, friendly and helpful service.

22 Sep 2018

I dealt with Katie (or Katy) who was excellent in all respects. She was knowledgeable,friendly and overall very helpful. I will certainly book another cruise through ROL and will recommend them to others.

Excellent service.

22 Sep 2018

I always book through ROL as all their staff are so helpful and patient when I need information from them. This gentleman was very polite and made booking easy.

Spain, Portugal & France

Cruise Code: 1303093

Enjoy a FREE all-inclusive drinks package

FREE All-Inclusive 2019/20 Drinks Upgrade Promotion

Read more

Embark on a voyage of a hassle-free and relaxing cruise holiday with Fred. Olsen Cruise Lines. On one of the below voyages you will also enjoy a FREE all-inclusive drinks upgrade meaning you will not have a big bar bill to worry about paying at the end. The drinks upgrade will include selected house wines, beers, spirits and soft drinks, all day and evening at no extra cost! So what are you waiting for? Book your dream cruise today! But please do not delay, this limited time offer ends 31st October 2018.

EARN EXCLUSIVE CRUISE MILES

FREE DRINKS UPGRADE*

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Inside from:

£1,399pp

Outside from:

£1,649pp

Balcony from:

£2,799pp

Suite from:

£3,049pp

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 6,098 cruise miles

Learn More

Your ROL Cruise package


What's included

  • FREE upgrade to All Inclusive drinks
  • Earn exclusive Cruise Miles
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues.
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Embark on a voyage of a hassle-free and relaxing cruise holiday with Fred. Olsen Cruise Lines. On this voyage you will also enjoy a FREE all-inclusive drinks upgrade meaning you will not have a big bar bill to worry about paying at the end. The drinks upgrade will include selected house wines, beers, spirits and soft drinks, all day and evening at no extra cost! So what are you waiting for? Book your dream cruise today! But please do not delay, this limited time offer ends 31st October 2018.

Your Itinerary


Show itinerary as:

  • Balmoral

    Your Ship


    Balmoral

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
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  • Newcastle

    Day 1

    Newcastle

    28 Aug 2019

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide
  • Day 2-3


    At Sea

    29 Aug 2019 to 30 Aug 2019

  • La Coruna, Spain

    Day 4

    La Coruna, Spain

    31 Aug 2019

    Thanks to its museums, galleries and popular beaches, bustling La Coruna is an ideal location for those wanting to throw themselves into Spanish culture.

    Destination guide
  • Vigo, Spain

    Day 5

    Vigo, Spain

    01 Sep 2019

    The Spanish port city of Vigo is really a city of two halves; on the one hand its large port, on the other, the Old Town.

    Destination guide
  • Lisbon, Portugal

    Day 6

    Lisbon, Portugal

    02 Sep 2019

    Follow in the footsteps of the world’s greatest explorers as you wind your way through Lisbon’s cobblestone streets. Take in the tree-lined squares, ancient castles and colourful cityscape of Portugal’s capital city.

    Destination guide
  • Day 7


    Leixoes (for Oporto), Portugal

    03 Sep 2019

  • Day 8


    At Sea

    04 Sep 2019

  • Day 9


    Lorient, France

    05 Sep 2019

  • Day 10-11


    At Sea

    06 Sep 2019 to 07 Sep 2019

  • Newcastle

    Day 12

    Newcastle

    08 Sep 2019

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide

The Ship


Named after the Scottish home of the Royal Family. Still smaller than most cruise ships today, there are 710 cabins and suites and generous public space for the 1,300 guests on board. The main restaurant is Ballindalloch (named after the Speyside village and castle), while the two other formal restaurants are Avon and Spey – named after two of Scotland’s most beautiful salmon rivers. There’s a comfy pub with occasional live music or comedy, cabaret and shows in the Neptune Lounge, or drift away with a cool drink and spectacular seascapes in the Observatory Lounge.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offers apply to new bookings only. Some ports may require a tender. Fred Olsen’s enjoyment promise T&Cs apply. Drinks package is subject to the cruise lines T&Cs. Cruise Miles T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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