ROL Cruise customer experience rating 4.8/5 


Based on 3074 reviews

No worries all good thanks

17 Nov 2018

All good thanks...

OJ but!

17 Nov 2018

Everything went OK, except I asked for all the information to be sent to me by post and as at 1607 on Saturday 17th November 2018 I still await the documents.

Easy and clear booking process

17 Nov 2018

Very helpful providing information on the ship and arrangements

Excellent

17 Nov 2018

Very friendly, efficient, and quick.

Query answered quickly and efficiently

17 Nov 2018

I rang the Golden Ticket Line to order 150 cruise miles for the price of 100. The lady who answered not only processed this order but went on to give me the details of the Aegean cruise that had been offered by e-mail and I went on to book it. It all only took a few minutes.

We have really Experienced the Difference, and they do what they claim.

17 Nov 2018

Top rate telephone booking. Emma who dealt with us really knows her job.

Easy and friendly booking

17 Nov 2018

Friendly service and lots of information...very helpful in answering my questions.

Pleased with ease of booking

16 Nov 2018

Well informed sales advisor who dealt with booking efficiently and with good humour . Good people skills

Excellent Service in booking our chosen holiday with no problems.

16 Nov 2018

The lady I spoke with, Leona, was very friendly in a nice way, she was able to answer all my questions and was very efficient and she booked the holiday we had chosen without any problems. Very good service, thank you.

Very good

16 Nov 2018

the service I received whilst booking our trip was very helpful and informative, My husband and I are very excited about our forthcoming trip.

Polite and efficient

16 Nov 2018

Polite and efficient

Great to travel with.

16 Nov 2018

I struggle at calling on the phone, busy signal and sending email to contact is confusing. Once I get the correct email,it is easy and if I ask to be contacted they are quick to do so. They are knowledgable on the trip info and polite. I have booked 3 times now. I have recommended them to others already.

Excellent service - Thanks.

16 Nov 2018

Great service from Nicole. Very knowledgeable and friendly

Every question answered quickly and well

16 Nov 2018

Katie was very helpful and efficient answering all my questions very satisfactorily

Spain, Portugal & France

Cruise Code: 1303093 / Voyage Code: L1922

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Earn up to 1,399 cruise miles

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Your ROL Cruise package


What's included

  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Balmoral

    Your Ship


    Balmoral

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
    View
  • Newcastle

    Day 1

    Newcastle

    28 Aug 2019

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide
  • Day 2-3


    At Sea

    29 Aug 2019 to 30 Aug 2019

  • La Coruna, Spain

    Day 4

    La Coruna, Spain

    31 Aug 2019

    Thanks to its museums, galleries and popular beaches, bustling La Coruna is an ideal location for those wanting to throw themselves into Spanish culture.

    Destination guide
  • Vigo, Spain

    Day 5

    Vigo, Spain

    01 Sep 2019

    The Spanish port city of Vigo is really a city of two halves; on the one hand its large port, on the other, the Old Town.

    Destination guide
  • Lisbon, Portugal

    Day 6

    Lisbon, Portugal

    02 Sep 2019

    Follow in the footsteps of the world’s greatest explorers as you wind your way through Lisbon’s cobblestone streets. Take in the tree-lined squares, ancient castles and colourful cityscape of Portugal’s capital city.

    Destination guide
  • Day 7


    Leixoes (for Oporto), Portugal

    03 Sep 2019

  • Day 8


    At Sea

    04 Sep 2019

  • Day 9


    Lorient, France

    05 Sep 2019

  • Day 10-11


    At Sea

    06 Sep 2019 to 07 Sep 2019

  • Newcastle

    Day 12

    Newcastle

    08 Sep 2019

    Discover the most popular cruise destinations without the hassle of flying, cruising out of Newcastle Upon Tyne. Enjoy the beauty of the British Isles to the warmth of the Canary Islands on one of these fantastic cruise itineraries out of Newcastle.

    Destination guide

The Ship


Named after the Scottish home of the Royal Family. Still smaller than most cruise ships today, there are 710 cabins and suites and generous public space for the 1,300 guests on board. The main restaurant is Ballindalloch (named after the Speyside village and castle), while the two other formal restaurants are Avon and Spey – named after two of Scotland’s most beautiful salmon rivers. There’s a comfy pub with occasional live music or comedy, cabaret and shows in the Neptune Lounge, or drift away with a cool drink and spectacular seascapes in the Observatory Lounge.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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