ROL Cruise customer experience rating 4.7/5 


Based on 827 reviews

Great Support

21 Jun 2018

Georgie was excellent in looking into what we asked and at keeping us informed.

Cannot get downloads that require completion. Requested help but nothing

21 Jun 2018

Would like hard copies of everything instead of by email because cannot get or complete important downloads. These forms are required to fill in passport details/visa requests/concerning wi-fi/lg into Cruise Personaliser. I hope you can help.

good customer service

21 Jun 2018

very helpful

Phone staff excellent ambassadors for ROL.

21 Jun 2018

They did well. Yes I would buy again.

Good customer services

21 Jun 2018

After a very worrying cruise cancellation, Georgia at customer services managed to get us rebooked for very little extra expense.

Very professional service

21 Jun 2018

it is difficult to rate 5 stars on one outing, however the Lady (Katy) was very helpful and understanding the result was a good experience and hopefully an exciting cruise next year. Would recommend

Best river cruise so far

21 Jun 2018

All inclusive,excellent tours and pickup from home.

Highly recommend

21 Jun 2018

Excellent as always

1st class !

20 Jun 2018

First class friendly service. Kelly was most helpful and I would use ROL again and would certainly recommend them.

Good service.

20 Jun 2018

Contact was easy and good without any serious delay waiting for a response to my call. The representative gave me all the information I needed to make a firm booking.

Excellent to deal with.

20 Jun 2018

We have dealt with ROL Cruise a number of times previously and have always found them to be friendly, helpful and extremely professional. This occasion was no different.

A Taste of Iceland

Cruise Code: 1303131

Visit The Place For Adventure

Fascinating Icelandic geography combined with history and heritage, explore the wonders of Iceland

A Taste Of Iceland

Read more

Offer ends 25 Jun 2018

Uncover the wonders and wildlife of one of the world’s most spectacular countries. Black Watch will guide you on an epic journey taking in stunning destinations and waterways of the land of Fire and Ice.

Please note we may be experiencing difficulty with our solo pricing and the fares may be incorrect. A single supplement will apply, unless stated otherwise. Please call for correct pricing.

COMPLIMENTARY ON BOARD SPEND*

FREE STATEROOM UPGRADES*

NO-FLY CRUISING

5% DISCOUNT FOR OCEAN CLUB MEMBERS*

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Earn up to 1,299 cruise miles

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Your ROL Cruise package


What's included

  • FREE on board spend of up to £175
  • FREE Interior to Oceanview Stateroom upgrade
  • 5% Ocean Member discount for select members
  • Just a deposit required to secure your preferred cabin
  • In celebration of the upcoming Wimbledon Championships, when you book by 8.30pm Monday 25th June 2018, you will enjoy a complimentary Regency Hamper with Pimm’s
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues.
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Uncover the wonders and wildlife of one of the world’s most spectacular countries. Black Watch will guide you on an epic journey taking in stunning destinations and waterways of the land of Fire and Ice.

Please note we may be experiencing difficulty with our solo pricing and the fares may be incorrect. A single supplement will apply, unless stated otherwise. Please call for correct pricing.

Your Itinerary


Show itinerary as:

Your Ship:

Black Watch - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 1

Port :

Liverpool

Date :

28 Jun 2019

Due - Departs :

28 Jun 2019


Day 2-3

Port :

At Sea

Date :

29 Jun 2019

Due - Departs :

30 Jun 2019


Day 5

Port :

Hornstrandir King&Queen Cliffs

Date :

02 Jul 2019

Due - Departs :

02 Jul 2019


Day 5

Port :

Drangaskörð

Date :

02 Jul 2019

Due - Departs :

02 Jul 2019


Day 6

Port :

Eyjafjörður

Date :

03 Jul 2019

Due - Departs :

03 Jul 2019


Day 7

Port :

Cruising Seyðisfjörður

Date :

04 Jul 2019

Due - Departs :

04 Jul 2019


Day 7

Port :

Seydisfjordur, Iceland

Date :

04 Jul 2019

Due - Departs :

04 Jul 2019


Day 8-9

Port :

At Sea

Date :

05 Jul 2019

Due - Departs :

06 Jul 2019


Day 10

Port :

Liverpool

Date :

07 Jul 2019

Due - Departs :

07 Jul 2019


The Ship


Cruise ships were once famous for their style and charm. And our Black Watch cruise ship is a hark back to those days, when quality and service were taken for granted. Sleek and intimate, with cabins and suites for 804 people, Black Watch has a warm welcome waiting for you. Black Watch was voted 'Best for Entertainment' in the 2012 Cruise Critic 'Cruisers' Choice UK Awards’*. Only UK cruisers voted, and they were especially impressed with our service: “they consistently went the extra mile”. So, be captivated by the entertaining cabaret at the Neptune Lounge,and fire-up your taste buds for a treat at the Glentanar Restaurant. Or, share a relaxing drink over panoramic views across the ocean in our Observatory Lounge.

Black Watch


Launched: January 2009 | Occupancy: 804 passengers

Tonnage: 28,613 tons | Length: 674 ft (205.44 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offers apply to new bookings only. On board spend is per room and tiered depending on cabin. Cabin upgrades are subject to availability. Ocean Members discount is applicable for certain membership levels on selected sailings. Further T&Cs apply. Enjoyment promise T&Cs apply. Regency Hamper with Pimm’s is based on one per booking, for UK mainland addresses only, for bookings made by 8:30pm Monday 25th June 2018. Tours are at a supplement and are subject to change. Wildlife sightings are not guaranteed. Cruise Miles T&Cs apply. E&OE.

Please note we may be experiencing difficulty with our solo pricing and the fares may be incorrect. A single supplement will apply, unless stated otherwise. Please call for correct pricing.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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