ROL Cruise customer experience rating 4.8/5 


Based on 3821 reviews

Excellent

15 Jan 2019

Very quick to answer my call, most helpful, efficient and friendly in making the booking.

The young man (Liam) was very polite and very efficient.

15 Jan 2019

The service has been excellent.

Arlene was very efficient and very helpful with our booking.

15 Jan 2019

Arlene was very efficient and very helpful. The only issue we have with ROL bookings is that the holidays seem mainly to be from HRW, we would prefer LGW, so it isn’t an easy option for us. Jane Jolliffe

Helpful

15 Jan 2019

First time booking iwith too very polite and very helpful. B

Excellent Service

15 Jan 2019

They knew their product and the service over the phone was excellent.

Very happy to book all our cruises through ROL

15 Jan 2019

Always answer the phone speedily and deal with our requests in a professional and competent manner.

Good start

15 Jan 2019

Handled efficiently and professionally - so far so good ! Hope the rest of the experience matches the start ! Thank you 😊.

Excellent service always with ROL Staff

15 Jan 2019

We have purchased many cruises through this company over the years. The staff are always extremely curtious and very helpful. We feel they recognise our loyalty and give us competitive prices for our chosen cruises. Also the follow up emails and paperwork for our cruises has always been punctual and thorough. Well done ROL staff.

As above

15 Jan 2019

Listened to what we wanted, and went out of their way to meet it. Knew the details of the cruise and ship and dealt with the special needs of one of our party carefully- in both senses of the word

Booking experience very easy

15 Jan 2019

Very helpful and answered all my questions and booked very quickly. Paperwork came though as promised.

Excellent.

15 Jan 2019

Very knowledgable staff clear and helpful .

This is our second booking which says alot.

15 Jan 2019

Very clear and straight forward.

Smooth & efficient booking

15 Jan 2019

Very efficient, went above and beyond to ensure we got exactly what we wanted. We dealt with Leona, who is the perfect Sales Agent!

Excellent

15 Jan 2019

Jasmin was just great Nothing was too much trouble and she went “the extra mile” for me

Brilliant, wonderful and so professional. Thank you Jasmine.

14 Jan 2019

Jasmine listened carefully, looked up my previous cruises and noted we have one already for Sept and was able to advise on a 2020 cruise for my 80th birthday. Excellent friendly yet professional service giving me all my options which enabled me to book straight away.

excellent service

14 Jan 2019

answered all of my questions, really helpful

Greenland Fjords

Cruise Code: 1303243 / Voyage Code: W1916

FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2

The 2019/20 Ultimate Choice Promotion

Read more

As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend of up to £400 when booking an Ocean View room or above when you book with ROL Cruise

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

CHOOSE FROM: FREE ALL-INCLUSIVE DRINKS PACKAGE & GRATUITIES OR 3 CRUISES FOR THE PRICE OF 2*

EXCLUSIVE FREE ON BOARD SPEND*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 2,599 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Exclusive FREE on board spend
  • Choose from: FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend (amount varies depending on voyage, please enqure at time of booking) when booking an Ocean View room or above when you book with ROL Cruise

Your Itinerary


Show itinerary as:

Your Ship:

Black Watch - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 1

Port :

Liverpool

Date :

30 Jul 2019

Due - Departs :

30 Jul 2019


Day 2-3

Port :

At Sea

Date :

31 Jul 2019

Due - Departs :

01 Aug 2019


Day 6

Port :

At Sea

Date :

04 Aug 2019

Due - Departs :

04 Aug 2019


Day 7

Port :

Prince Christian Sound

Date :

05 Aug 2019

Due - Departs :

05 Aug 2019


Day 7

Port :

Torssukátak

Date :

05 Aug 2019

Due - Departs :

05 Aug 2019


Day 9

Port :

Tunugdlliarfik Fjord

Date :

07 Aug 2019

Due - Departs :

07 Aug 2019


Day 10

Port :

Tasermuit Fjord

Date :

08 Aug 2019

Due - Departs :

08 Aug 2019


Day 11-13

Port :

At Sea

Date :

09 Aug 2019

Due - Departs :

11 Aug 2019


Day 15

Port :

Liverpool

Date :

13 Aug 2019

Due - Departs :

13 Aug 2019


The Ship


Black Watch is sleek, intimate and harks back to the days when cruise ships were revered for their style and charm. The ultimate home-from-home at sea; Black Watch is spacious with a friendly and familiar feel, and provides guests with a traditional cruise experience rather than gimmicks such as climbing walls and on board bumper cars. This is further enhanced by the ship's attentive staff who strive to offer Fred. Olsen's renowned personal service and remember the important things, such as your name, your favourite tipple and how you like your breakfast. Show less Having undergone a thorough refurbishment in late 2016, Black Watch features a selection of stylish suites and rooms, restaurants and spacious public rooms that provide up to 804 guests with everything needed for a comfortable, enjoyable and stress-free holiday, while retaining the elegant style of a traditional cruise ship. Black Watch has five dining venues, including the Glentanar Restaurant, the oriental-inspired Orchid Room and the new The Poolside; welcoming bars and lounges offering an extravanganza of music, dance, comedy and selection of drinks including premium gin; inviting open deck spaces; and a teak-lined promenade. What's more, smart TVs, mini-bars and an upgraded 4K, 3D cinema, mean Black Watch is better equipped for future adventures than ever before.

Black Watch


Launched: January 2009 | Occupancy: 804 passengers

Tonnage: 28,613 tons | Length: 674 ft (205.44 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Some ports may require a tender. Advertised tours and tickets will be at an additional cost. On board spend is per room and tiered depending on room and cruise booked. Drinks package & gratuities are subject to the cruise lines T&Cs. Room upgrades are subject to availability at the time of booking and only applicable to selected sailings. Northern lights and wildlife sightings are not guaranteed. 3 for 2 cruises - All three cruises must be booked in one transaction with the same lead name. Further T&Cs apply. Fred. Olsen Cruise Lines Cashback T&Cs apply on applicable sailings. Enjoyment promise terms and conditions apply. Please note, Ultimate Choice promotion ends 8.30pm Thursday 28th February 2019. Cruise Miles T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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