ROL Cruise customer experience rating 4.8/5 


Based on 3844 reviews

Roll on next January

17 Jan 2019

My booking was made so easy thanks to Katie.

Friendly, knowledgeable advice about the ship and very efficient booking

17 Jan 2019

Didn’t have to wait long to speak to an agent who was friendly, gave set helpful advice and made the whole booking process easy and efficient. Met ROL Reid first last tour on a South Africa cruise who were genuinely friendly and explained the benefits. First time we’ve used you to book will do again. Thanks to Katie who dealt with me.

calm flowing waters

17 Jan 2019

Member of staff introduced herself and told me I can get back to her for any queries. She answered the questions I had and told me rest of the info she had to pass on. For me this is a holiday of a lifetime but she steered me through all the important stuff calmly.

Excellent service

17 Jan 2019

Every thing about the booking

Excellent overall service

17 Jan 2019

All aspects and personal knowledge of my profile

First class service

16 Jan 2019

The adviser we spoke to was extremely knowledgeable and very helpful. We would certainly book with ROL again and recommend ROL to others interested in cruising.

very good service

16 Jan 2019

always good service would recommend them to a friend

Excellent service

16 Jan 2019

Very helpful and patient. Booked a cruise with no problem. Would recommend.

GREAT SERVICE

16 Jan 2019

Speedy reply to my call, knowledgabe approachable agent who listened to my request and was able to help immediately. When he put me on hold in order to speak to the cruise line, rather than keep me listening to the awful music he said that he would call me back which he did in a very short space of time.

This must be the best

16 Jan 2019

Had not used ROL previously, but quite impressed with the initial contact and the follow up. No pressure sales, just the facts and they were quick in obtaining all the relevant information to enable us to make a decision. All paperwork arrived initially by email within 30 minutes, all correct. Staff were helpful, informative and polite, excellent service.

Swift telephone response

16 Jan 2019

Answered telephone without very long wait. Helpful. Rang back when they said they would. Answered questions straight away without demanding name and endless details first, eg "how much for a single" got an answer without providing name, DOB, email etc etc which other operators do.

As I have said a pleasant phone call with your colleague

16 Jan 2019

Arlene spent some very useful time finding out and answering cabin detail queries on the Marco Polo for me and giving me comprehensive details of the organisation of the holiday. She made the booking a very pleasant activity.

Norwegian Fjords

Cruise Code: 1303340 / Voyage Code: W1919

FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2

The 2019/20 Ultimate Choice Promotion

Read more

As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend of up to £400 when booking an Ocean View room or above when you book with ROL Cruise

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

CHOOSE FROM: FREE ALL-INCLUSIVE DRINKS PACKAGE & GRATUITIES OR 3 CRUISES FOR THE PRICE OF 2*

EXCLUSIVE FREE ON BOARD SPEND*

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Earn up to 4,398 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Exclusive FREE on board spend
  • Choose from: FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend (amount varies depending on voyage, please enqure at time of booking) when booking an Ocean View room or above when you book with ROL Cruise

Your Itinerary


Show itinerary as:

  • Black Watch

    Your Ship


    Black Watch

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
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  • Liverpool

    Day 1

    Liverpool

    26 Aug 2019

  • Day 2


    At Sea

    27 Aug 2019

  • Lerwick, Shetlands

    Day 3

    Lerwick, Shetlands

    28 Aug 2019

    Sturdy little Lerwick is the friendly capital of the 100 islands and islets of the Shetland Islands, northernmost outpost of the British Isles (located almost halfway between Scotland and Norway, to which they once belonged) - and setting of ancient archaeological sites, intriguing Viking echoes and, in more contemporary vein, the renowned Shetland knitwear!

  • Bergen, Hordaland

    Day 4

    Bergen, Hordaland

    29 Aug 2019

    A Norway cruise is unlike any other. Embark on a voyage of discovery to picturesque Fjords, encompassing mountains and Glaciers.

    Destination guide
  • Olden, Nordfjord

    Day 5

    Olden, Nordfjord

    30 Aug 2019

    A Norway cruise is unlike any other. Embark on a voyage of discovery to picturesque Fjords, encompassing mountains and Glaciers.

    Destination guide
  • Day 5


    Nordfjord

    30 Aug 2019

  • Day 5


    Hornelen, Nordfjord

    30 Aug 2019

  • Flam

    Day 6

    Flam

    31 Aug 2019

    Flåm, a must- visit Scandinavian cruise destination, is surrounded by colossal mountains draped in snow, green forestry, a myriad of magnificent waterfalls and babbling brooks at almost every turn.

    Destination guide
  • Day 6


    Cruising Naeroyfjord

    31 Aug 2019

  • Day 7-8


    At Sea

    01 Sep 2019 to 02 Sep 2019

  • Liverpool

    Day 9

    Liverpool

    03 Sep 2019

The Ship


Black Watch is sleek, intimate and harks back to the days when cruise ships were revered for their style and charm. The ultimate home-from-home at sea; Black Watch is spacious with a friendly and familiar feel, and provides guests with a traditional cruise experience rather than gimmicks such as climbing walls and on board bumper cars. This is further enhanced by the ship's attentive staff who strive to offer Fred. Olsen's renowned personal service and remember the important things, such as your name, your favourite tipple and how you like your breakfast. Show less Having undergone a thorough refurbishment in late 2016, Black Watch features a selection of stylish suites and rooms, restaurants and spacious public rooms that provide up to 804 guests with everything needed for a comfortable, enjoyable and stress-free holiday, while retaining the elegant style of a traditional cruise ship. Black Watch has five dining venues, including the Glentanar Restaurant, the oriental-inspired Orchid Room and the new The Poolside; welcoming bars and lounges offering an extravanganza of music, dance, comedy and selection of drinks including premium gin; inviting open deck spaces; and a teak-lined promenade. What's more, smart TVs, mini-bars and an upgraded 4K, 3D cinema, mean Black Watch is better equipped for future adventures than ever before.

Black Watch


Launched: January 2009 | Occupancy: 804 passengers

Tonnage: 28,613 tons | Length: 674 ft (205.44 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Some ports may require a tender. Advertised tours and tickets will be at an additional cost. On board spend is per room and tiered depending on room and cruise booked. Drinks package & gratuities are subject to the cruise lines T&Cs. Room upgrades are subject to availability at the time of booking and only applicable to selected sailings. Northern lights and wildlife sightings are not guaranteed. 3 for 2 cruises - All three cruises must be booked in one transaction with the same lead name. Further T&Cs apply. Fred. Olsen Cruise Lines Cashback T&Cs apply on applicable sailings. Enjoyment promise terms and conditions apply. Please note, Ultimate Choice promotion ends 8.30pm Thursday 28th February 2019. Cruise Miles T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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