ROL Cruise customer experience rating 4.8/5 


Based on 3437 reviews

A poor service!

09 Dec 2018

I would have thought that by now (9th December) I would have received an itinerary for the cruise that I had booked about a year ago and which has just been moved forward almost a full month. I would like this information so that I can make arrangements for my journey to Heathrow. I would also like to add that the referred to phone call was the first time that I became aware that ROL was my travel agent - up to this point I thought that it acted solely as an advertising agency. I think that this shows what a lack of communication there has been with me.

Great service well worth using them

09 Dec 2018

Speedy good service covered everything I needed to do and gave advice about cabin options.

I would use & recommend you again.

09 Dec 2018

Very friendly & helpful operators.

Fab

09 Dec 2018

Booking process and service excellent

A great professional service.

09 Dec 2018

From start to finish, everything, including a couple of phone backs, was dealt with efficiently, helpfully and professionally.

ROL top shop!

09 Dec 2018

Very helpful and informative

I can not fault it.

09 Dec 2018

The service was very good indeed. Very good information given, once your rep knew that we were looking for a return cruise from Southampton to a warm destination. We have cruised with you before, and have enjoyed our experience every time. We do not want to cruise and return with a flight, unless it is organised as a package totally with R O L service. And of course the price has to suit us. We look forward to our cruise in May.

Great experience

08 Dec 2018

Briiliant service!! Will always recommend to anyone. Helpful and professional.

ALWAYS BOOK WITH ROL

08 Dec 2018

yes was very informative of the cruise, we have book about 8 cruises with ROL EXCELLANT SERVICE I HAVE TOLD PEOPLE ABOUT ROL AND HAVE BOOKED WITH THEM

Baltic With Estonia Song & Dance & Rotterdam Jazz

Cruise Code: 1303716 / Voyage Code: D1915

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Earn up to 7,198 cruise miles

Learn More

Your ROL Cruise package


What's included

  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Your Itinerary


Show itinerary as:

Your Ship:

Boudicca - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 2

Port :

Kiel Canal Transit

Date :

02 Jul 2019

Due - Departs :

02 Jul 2019


Day 5

Port :

At Sea

Date :

05 Jul 2019

Due - Departs :

05 Jul 2019


Day 9

Port :

Cruising Stockholm Archipelago

Date :

09 Jul 2019

Due - Departs :

09 Jul 2019


Day 12

Port :

At Sea

Date :

12 Jul 2019

Due - Departs :

12 Jul 2019


Day 13

Port :

Kiel Canal Transit

Date :

13 Jul 2019

Due - Departs :

13 Jul 2019


Day 14

Port :

Rotterdam, Netherlands

Date :

14 Jul 2019

Due - Departs :

14 Jul 2019


The Ship


Named after the British warrior Queen, Boudicca has built up a loyal following of guests who appreciate a sense of class and timeless elegance not seen or experienced on modern 'megaships'. On board, in keeping with the Fred. Olsen fleet, the emphasis is on providing an intimate and more traditional cruise experience, ensuring guests disembark after their relaxing and rewarding holiday as friends, not just customers. Show less Up to 880 guests can cruise aboard Boudicca, which, thanks to an extensive refurbishment of the ship's suites, bedrooms, restaurants, lounges and facilities, will continue to show you the world in comfort and style for many years to come. As you explore the globe you can indulge yourself with delicious dinners in the Four Seasons, Tintagel or the Heligan Room restaurants; take a dip in one of the three heated pools; watch a show in the Neptune Lounge; simply relax on the Sun Deck; enjoy al fresco dining at The Grill; and much more, without ever feeling overcrowded. Cruising alongside hundreds, not thousands of like-minded travellers also ensures that staff on board Boudicca can provide Fred. Olsen's renowned personal, attentive service, catering to your every want and need.

Boudicca


Launched: February 2006 | Occupancy: 880 passengers

Tonnage: 28,388 tons | Length: 674 ft (205.44 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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