ROL Cruise customer experience rating 4.8/5 


Based on 3868 reviews

Easy booking and friendly service

17 Jan 2019

Excellent presentation of the cruise and what was included; all very clear and easy to understand.

DISAPPOINTED!!

17 Jan 2019

I have experience of many cruise booking sights. ROL is the only one which is difficult to understand and, indeed, so far I have failed to find any detail of the cruise I have booked and paid for. I cannot even find any reference to the cruise I am on and nothing showed up either when I entered the ship I had booked or the cruise dates. I am also surprised how early you close and was unable to get any guidance as a result. Luckily, I am experiencing the difficulties nearly 4 months in advance of the cruise.

Excellent Service

17 Jan 2019

Service was excellent and they were very helpful

Efficiency rating.

17 Jan 2019

First class service with a knowledgeable representative.Covered all aspects and answered all my questions fully.

Excellent service.

17 Jan 2019

The response was fast and informative.

Happy experience

17 Jan 2019

Jasmine made the booking experience easy, efficient and friendly.

good straightforward service

17 Jan 2019

Clear communication on all services .

Helpful understanding perfect

17 Jan 2019

I would certainly recommend ROL to friends We’ve never been on a cruise before so we valued the extra help. However , we had a problem with the dates we’d booked but the lady was very helpful and sorted it out perfectly

1st class

17 Jan 2019

First class... Caroline was clear and so easy to understand,etc Thanks again

WOW! Once again 1st Class.

17 Jan 2019

As usual the staff at ROL listen, react and deal with any query that you have. They are fast and efficient, pleasant in manner, and they care about the customer. Every different person dealt with over many years has been the same. As a Company ROL obviously train their staff well, are particular about the people that they employ, and look after their Staff in such a manner that they, the Staff, are more than happy in going the extra mile to ensure that ROL remain at the top of the game. Particular mention, on this occasion, must go to melody for her assistance. What a star!

I will hopefully continue to book with ROL & advise others to do the same

17 Jan 2019

I have always found the people I have spoken to helpful & efficient Immediate response to my booking is always useful I have occasionally tried contacting cruise lines - not helpful / friendly or successful

Worth using

17 Jan 2019

They were able to get me a better deal than going to the cruise line direct

Roll on next January

17 Jan 2019

My booking was made so easy thanks to Katie.

Treasures of Eastern Caribbean

Cruise Code: 1303756 / Voyage Code: M2002

FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2

The 2019/20 Ultimate Choice Promotion

Read more

As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend of up to £400 when booking an Ocean View room or above when you book with ROL Cruise

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

CHOOSE FROM: FREE ALL-INCLUSIVE DRINKS PACKAGE & GRATUITIES OR 3 CRUISES FOR THE PRICE OF 2*

EXCLUSIVE FREE ON BOARD SPEND*

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Inside from:

£2,199pp

Outside from:

£2,449pp

Balcony from:

£3,449pp

Suite from:

£4,399pp

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 8,798 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Exclusive FREE on board spend
  • Choose from: FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

Feefo logo

Overview


As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend (amount varies depending on voyage, please enqure at time of booking) when booking an Ocean View room or above when you book with ROL Cruise

Your Itinerary


Show itinerary as:

Your Ship:

Braemar - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 1

Port :

Fly from London Gatwick or Manchester to Barbados

Date :

16 Jan 2020

Due - Departs :

16 Jan 2020


Day 1

Port :

Upon arrival, transfer to the port in Bridgetown and embark your ship

Date :

16 Jan 2020

Due - Departs :

16 Jan 2020


Day 4

Port :

At Sea

Date :

19 Jan 2020

Due - Departs :

19 Jan 2020


Day 7

Port :

At Sea

Date :

22 Jan 2020

Due - Departs :

22 Jan 2020


Day 14

Port :

At Sea

Date :

29 Jan 2020

Due - Departs :

29 Jan 2020


Day 15

Port :

Disembark the ship

Date :

30 Jan 2020

Due - Departs :

30 Jan 2020


Day 15

Port :

Transfer to the airport for your flight to London or Manchester

Date :

30 Jan 2020

Due - Departs :

30 Jan 2020


Day 16

Port :

Arrive in London Gatwick or Manchester

Date :

31 Jan 2020

Due - Departs :

31 Jan 2020


The Ship


A timeless style flows throughout Braemar's interiors. Large windows bathe the ship's public areas in natural light and provide spectacular views, and the polished wooden fixtures, decadent fabrics and elegant décor assume the feel of a traditional country house hotel. One of the focal points on Braemar is the beautifully painted, five-deck-high Atrium area, while the cascading outside decks at the stern enhance the ship's elegant profile and offer stunning vistas no matter which outside deck you're on. Show less Capable of comfortably accomodating up to 929 passengers, Braemar has a uncrowded, intimate feel, with friendly staff providing a fantastic level personal, attentive service and catering to your every need. On board, guests can enjoy an unforgettable cruise holiday in the comfort and ample space of recently refreshed rooms and suites, and updated restaurants, bars and lounges offering sumptuous cuisine, a wide range of beers, wines and spirits, and fantastic daily entertainment from talented performers. What's more, as Braemar is the shortest of the four ocean-going ships in the Fred. Olsen fleet, it is perfect for cruising rivers and bringing you closer to the heart and highlights of towns and cities across Europe and beyond.

Braemar


Launched: January 2008 | Occupancy: 929 passengers

Tonnage: 24,344 tons | Length: 537 ft (163.68 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Some ports may require a tender. Advertised tours and tickets will be at an additional cost. On board spend is per room and tiered depending on room and cruise booked. Drinks package & gratuities are subject to the cruise lines T&Cs. Room upgrades are subject to availability at the time of booking and only applicable to selected sailings. Northern lights and wildlife sightings are not guaranteed. 3 for 2 cruises - All three cruises must be booked in one transaction with the same lead name. Further T&Cs apply. Fred. Olsen Cruise Lines Cashback T&Cs apply on applicable sailings. Enjoyment promise terms and conditions apply. Please note, Ultimate Choice promotion ends 8.30pm Thursday 28th February 2019. Cruise Miles T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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