ROL Cruise customer experience rating 4.8/5 


Based on 3844 reviews

1st class

17 Jan 2019

First class... Caroline was clear and so easy to understand,etc Thanks again

WOW! Once again 1st Class.

17 Jan 2019

As usual the staff at ROL listen, react and deal with any query that you have. They are fast and efficient, pleasant in manner, and they care about the customer. Every different person dealt with over many years has been the same. As a Company ROL obviously train their staff well, are particular about the people that they employ, and look after their Staff in such a manner that they, the Staff, are more than happy in going the extra mile to ensure that ROL remain at the top of the game. Particular mention, on this occasion, must go to melody for her assistance. What a star!

I will hopefully continue to book with ROL & advise others to do the same

17 Jan 2019

I have always found the people I have spoken to helpful & efficient Immediate response to my booking is always useful I have occasionally tried contacting cruise lines - not helpful / friendly or successful

Worth using

17 Jan 2019

They were able to get me a better deal than going to the cruise line direct

Roll on next January

17 Jan 2019

My booking was made so easy thanks to Katie.

Friendly, knowledgeable advice about the ship and very efficient booking

17 Jan 2019

Didn’t have to wait long to speak to an agent who was friendly, gave set helpful advice and made the whole booking process easy and efficient. Met ROL Reid first last tour on a South Africa cruise who were genuinely friendly and explained the benefits. First time we’ve used you to book will do again. Thanks to Katie who dealt with me.

calm flowing waters

17 Jan 2019

Member of staff introduced herself and told me I can get back to her for any queries. She answered the questions I had and told me rest of the info she had to pass on. For me this is a holiday of a lifetime but she steered me through all the important stuff calmly.

Excellent service

17 Jan 2019

Every thing about the booking

Excellent overall service

17 Jan 2019

All aspects and personal knowledge of my profile

First class service

16 Jan 2019

The adviser we spoke to was extremely knowledgeable and very helpful. We would certainly book with ROL again and recommend ROL to others interested in cruising.

very good service

16 Jan 2019

always good service would recommend them to a friend

Excellent service

16 Jan 2019

Very helpful and patient. Booked a cruise with no problem. Would recommend.

Norwegian Fjords

Cruise Code: 1304033 / Voyage Code: M1920

FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2

The 2019/20 Ultimate Choice Promotion

Read more

As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend of up to £400 when booking an Ocean View room or above when you book with ROL Cruise

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

CHOOSE FROM: FREE ALL-INCLUSIVE DRINKS PACKAGE & GRATUITIES OR 3 CRUISES FOR THE PRICE OF 2*

EXCLUSIVE FREE ON BOARD SPEND*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Exclusive FREE on board spend
  • Choose from: FREE all-inclusive drinks package & gratuities OR 3 Cruises for the Price of 2
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues
  • Evening Entertainment including, cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


As the No.1 agent for Fred. Olsen Cruise Lines we are delighted to present to you this brand new and exclusive Ultimate Choice Promotion. 

Choose from FREE All-inclusive Drinks Package & Gratuities OR 3 cruise for the Price of 2

Plus receive EXCLUSIVE FREE on board spend (amount varies depending on voyage, please enqure at time of booking) when booking an Ocean View room or above when you book with ROL Cruise

Your Itinerary


Show itinerary as:

Your Ship:

Braemar - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

15 Aug 2019

Due - Departs :

15 Aug 2019


Day 4

Port :

Cruising Hardangerfjord

Date :

17 Aug 2019

Due - Departs :

17 Aug 2019


Day 5

Port :

Nordfjord

Date :

18 Aug 2019

Due - Departs :

18 Aug 2019


Day 5

Port :

Hornelen, Nordfjord

Date :

18 Aug 2019

Due - Departs :

18 Aug 2019


Day 7

Port :

Lysefjord

Date :

20 Aug 2019

Due - Departs :

20 Aug 2019


Day 8

Port :

At Sea

Date :

21 Aug 2019

Due - Departs :

21 Aug 2019


The Ship


A timeless style flows throughout Braemar's interiors. Large windows bathe the ship's public areas in natural light and provide spectacular views, and the polished wooden fixtures, decadent fabrics and elegant décor assume the feel of a traditional country house hotel. One of the focal points on Braemar is the beautifully painted, five-deck-high Atrium area, while the cascading outside decks at the stern enhance the ship's elegant profile and offer stunning vistas no matter which outside deck you're on. Show less Capable of comfortably accomodating up to 929 passengers, Braemar has a uncrowded, intimate feel, with friendly staff providing a fantastic level personal, attentive service and catering to your every need. On board, guests can enjoy an unforgettable cruise holiday in the comfort and ample space of recently refreshed rooms and suites, and updated restaurants, bars and lounges offering sumptuous cuisine, a wide range of beers, wines and spirits, and fantastic daily entertainment from talented performers. What's more, as Braemar is the shortest of the four ocean-going ships in the Fred. Olsen fleet, it is perfect for cruising rivers and bringing you closer to the heart and highlights of towns and cities across Europe and beyond.

Braemar


Launched: January 2008 | Occupancy: 929 passengers

Tonnage: 24,344 tons | Length: 537 ft (163.68 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and Conditions: Booking conditions of Fred. Olsen Cruise Lines and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Some ports may require a tender. Advertised tours and tickets will be at an additional cost. On board spend is per room and tiered depending on room and cruise booked. Drinks package & gratuities are subject to the cruise lines T&Cs. Room upgrades are subject to availability at the time of booking and only applicable to selected sailings. Northern lights and wildlife sightings are not guaranteed. 3 for 2 cruises - All three cruises must be booked in one transaction with the same lead name. Further T&Cs apply. Fred. Olsen Cruise Lines Cashback T&Cs apply on applicable sailings. Enjoyment promise terms and conditions apply. Please note, Ultimate Choice promotion ends 8.30pm Thursday 28th February 2019. Cruise Miles T&Cs apply. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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