ROL Cruise customer experience rating 4.7/5 


Based on 773 reviews

Pleasant negotiations

18 Jun 2018

Discussions were plain and straightforward, and the responses to questions were clear. Not being particularly computer literate, \I don't know that I shall be able to download the information,- I have yet to try. A package in the post would be more reassuring !

Recommended by a friend, as good as she had said.

17 Jun 2018

Polite, efficient, very helpful.

Very good service

16 Jun 2018

Karen was very helpful and made the whole process very easy.

Great service again

16 Jun 2018

Knowledgeable, helpful and friendly advisers.

Excellent customer service

16 Jun 2018

The gentleman on the phone name of Callum was very helpful,clear and patient answered all my questions and made the whole procedure a pleasure.i booked with you last year and after looking around and speaking to other company's after speaking to him I rung back and booked not only for me but 2 others as well.

Excellent

16 Jun 2018

I spoke to Kelly who was most helpful even when we asked for a land extension on our trip after the initial enquiry. We were very satisfied with the result.

Excellent knowledgeable service

15 Jun 2018

Excellent knowledgeable service

Very good

15 Jun 2018

Very efficient and helpful

Great customer service

15 Jun 2018

Very happy with the experience. Great customer service and very knowlegable without being pushy

Very effective service from both Customer And Transfer Depts.

15 Jun 2018

Although we have just been forced (through changed personal circumstances) to cancel a cruise, the transfer Dept were extremely efficient in re-booking for 2019 and at least ensuring that we did not lose all our money! Follow up emails were swiftly despatched. Many thanks indeed

City Break

Cruise Code: 1304064

From Rivers To The Ocean

Promotion Ends Soon!

Fred Olsen Oceans & Rivers Promotion

Read more

Offer ends 02 Jul 2018

With Fred. Olsen’s Summer Sale offers available now, you can combine discounts to save even more! Book your 2018 Brabant River Cruise now and enjoy up to 25% off a 2019 or 2020 Fred. Olsen Ocean Cruise*! *limitations & a small number of exclusions apply.

 

Please note we may be experiencing difficulty with our solo pricing and the fares may be incorrect. A single supplement will apply, unless stated otherwise. Please call for correct pricing.

BIG SAVINGS*

EARN CRUISE MILES WITH EVERY BOOKING

ALL-INCLUSIVE DRINKS PACKAGE FOR ONLY £15PP PER NIGHT*

À LA CARTE CUISINE*

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Earn up to 649 cruise miles

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Your ROL Cruise package


What's included

  • Just a deposit required to secure your preferred cabin
  • Book a 2018 River Cruise in Fred.Olsens Summer Sale & save up to 25% of a 2019 or 2020 Ocean Cruise too!
  • UPGRADE to an all-inclusive Drinks Package for only £15pp per night
  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues.
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


With Fred. Olsen’s Summer Sale offers available now, you can combine discounts to save even more! Book your 2018 Brabant River Cruise now and enjoy up to 25% off a 2019 or 2020 Fred. Olsen Ocean Cruise*! *limitations & a small number of exclusions apply.

Click here to view the Brabant River Cruises: https://www.rolcruise.co.uk/cruise-deals/brabant-river-cruise-ocean-promotion-1

Please note we may be experiencing difficulty with our solo pricing and the fares may be incorrect. A single supplement will apply, unless stated otherwise. Please call for correct pricing.

Your Itinerary


Show itinerary as:

  • Braemar

    Your Ship


    Braemar

    Fred Olsen Cruise Lines

    Fred Olsen Cruise Lines
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  • Southampton

    Day 1

    Southampton

    22 Aug 2019

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide
  • Antwerp, Belgium

    Day 2-3

    Antwerp, Belgium

    23 Aug 2019 to 24 Aug 2019

    Lying on the banks of the Belgium’s river Scheldt, Antwerp is the country’s second largest city and endlessly charming.

    Destination guide
  • Amsterdam, Netherlands

    Day 4

    Amsterdam, Netherlands

    25 Aug 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide
  • Day 5


    At Sea

    26 Aug 2019

  • Southampton

    Day 6

    Southampton

    27 Aug 2019

    Choose from a wide selection of cruise lines and set sail for the Mediterranean, Iceland and the Norwegian Fjords and many more with our cruises from Southampton

    Destination guide

The Ship


Braemar will capture your senses - with large windows, polished wood, shining brass fittings and decadent fabrics. A five-deck high atrium area and cascading decks at the stern give Braemar space and intimacy in perfect balance. Have a tasty lunch at the Palms Café and a delicious dinner at our grand Thistle and Grampian restaurants. Refresh at the Marquee poolside bar, or have a cosy drink in our Morning Light Pub. Spin to the music at the Neptune Lounge, and take afternoon tea at the Coral Club. Leave the world behind in our serene Atlantis Spa, and surround yourself with horizon, as you walk the promenade.

Braemar


Launched: January 2008 | Occupancy: 929 passengers

Tonnage: 24,344 tons | Length: 537 ft (163.68 m)

Star Rating

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Cabins



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* Terms and Conditions


These Terms and Conditions are in addition to Fred. Olsen Cruise Lines’ (FOCL) standard Terms and Conditions which are available on our website, fredolsencruises.com and on request. Both must be read before booking. All offers may be withdrawn or amended at any time without prior notice, are subject to availability and cannot be applied retrospectively. Cruise descriptions include optional, chargeable experiences that may be enjoyed independently and/or with optional Fred. Olsen Shore Tours. Shore Tours are subject to availability and service operation. We reserve the right to amend itineraries for operational reasons. River Cruises: Access to the river vessel may involve using steps over or through other vessels. Consequently, River Cruises are not suitable for guests who rely on wheelchairs or those with limited mobility who are unable to walk up and down boat steps. Please ask for guidance at the time of booking. Drinks packages available on Ocean Cruises from £15 pppn. Drinks packages available on River Cruises from £10pppn.


Multi-buy offer: valid for new bookings made from 06 June 2018 to 02 July 2018, inclusive. Can be combined with Summer Sale campaign offers; cannot be combined with other offers. Excludes charters, exclusive sailings, Tour Operator holidays, R182830, R1829, R1830, D1903, D1904, M1925, W2009, D2008, M2007, & L2003. A Brabant 2018 cruise and a 2019 or 2020 ocean cruise must be booked in one transaction with the same lead name to qualify for 25% discount off the Ocean cruise. A promotional code will be presented to you at the time of booking a qualifying Brabant 2018 River Cruise. The standard deposit or full payment will be due at time of booking for each cruise, as dictated by the departure date, fare type, or duration. Multi-buy 25% discount offer applies to the basic cruise fare, Fred. Olsen flights where applicable, will be charged in full; therefore, discount on fly-cruises will vary. See fredolsencruises.com for full terms & conditions of multi-buy offer. E&OE.

Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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