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0800 204 4635Opening Hours - Office closed, we'll open at 8:30am
Call us FREE
0800 204 4635Opening Hours - Office closed, we'll open at 8:30am
Based on 2298 reviews
21 Sep 2018
Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel
21 Sep 2018
My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.
21 Sep 2018
The service was very good. I never give top marks as there is always room for improvement.
21 Sep 2018
Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.
21 Sep 2018
Very helpful. Could answer every question I asked. Quick result.
21 Sep 2018
Friendly and helpful if not available they rang back within 10 mins. Not pushy!
21 Sep 2018
I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.
21 Sep 2018
Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.
21 Sep 2018
very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.
21 Sep 2018
Very professional and efficient.
Cruise Code: 1307921
Choice of FREE €200 on board spend OR unlimited drinks
Offer ends 30 Sep 2018
GRATUITIES INCLUDED*
EARLY BOOKING SAVINGS*
SHORE EXCURSIONS INCLUDED*
CHOICE OF FREE €200 ON BOARD SPEND OR UNLIMITED DRINKS*
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Prices shown are per person based on 2 people sharing, except single traveller.
Cruise Miles; over 350,000 U.K Members
Award Winning; more than 50 Cruise Awards over the last 10 years
The UK's No.1 Independent Cruise Specialist; delivering impartial advice
Staff with over 1,000 years combined travel industry expertise, offering 5* service
24 years as a cruise only specialist
Explore the rivers of Europe in luxury with Emerald Waterways.
Visit the vineyards of the Douro or the medieval castles of the Rhine, immerse yourself in culture and history whilst enjoying the luxuries on board
Show itinerary as:
Amsterdam, Netherlands
17 Apr 2019 to 18 Apr 2019
Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.
Destination guideZaanse Schans
18 Apr 2019
Veere
19 Apr 2019
Delta Works
19 Apr 2019
Antwerp
20 Apr 2019
Lying on the banks of the Belgium’s river Scheldt, Antwerp is the country’s second largest city and endlessly charming.
Destination guide
Arnhem
21 Apr 2019
Hoorn
22 Apr 2019
Amsterdam, Netherlands
23 Apr 2019 to 24 Apr 2019
Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.
Destination guideGuiding you past some of Europe’s most beautiful stretches of countryside and through some of the continent’s most vibrant and enchanting cities; Emerald Sky ensures every minute of your holiday is exceptionally comfortable and enjoyable. From the spacious suites and staterooms to the contemporary, sophisticated public spaces, every inch of Emerald Sky has been considered. Navigating the rivers Rhine, Main, Danube and Moselle; the Emerald Star, Sky, Sun, Dawn and Destiny can guide you through some of Europe’s most magical stretches of water and help you explore many of the continent’s most arresting and enchanting cities. The five sister vessels, boasting a modest capacity of 182 guests apiece, are all blessed with a selection of wonderful amenities and features. Our brand new Emerald ‘Star Ships’, the Emerald Dawn and the Emerald Sun, have made their debut voyages and have received high marks from our guests. You’ll enjoy all the same great features, including our open air system in the balcony suites and the indoor/ outdoor pool area, that make the “Star Ships” the 2014 Cruise Critic Editors’ Pick award winners for best new river ships. No matter which river cruise you choose, all your meals on-board the ship; beer, wine and soft drinks with lunch and dinner; on-shore excursions and touring; a special selection of EmeraldPLUS experiences; all travel and transfers from selected airports; and all tipping are included in the price. It’s what we like to call ‘Exceptional Emerald Value’. Step on to an award-winning ship where the spacious Sun Deck offers panoramic views of the stunning scenery. Relax in the fresh air while enjoying a light lunch and a glass of wine al-fresco on The Terrace. Enjoy insightful excursions in every port at no extra cost and we take care of tipping so you don’t have to think about it. You wouldn’t expect all this from a river cruise, but on an Emerald Waterways river cruise, you can look forward to it.
Launched: January 2014 | Occupancy: 182 passengers
Length: 443 ft (135.03 m)
Star Rating
* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.
Fares are per person based on two adults sharing a stateroom/suite except single staterooms/suites. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic Tours (UK) Limited trading as Emerald Waterways and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. Savings are based on two adults sharing a stateroom/suite and is based on the difference between the full brochure fare and the early booking selling fare. Wine, beer and soft drinks are included with lunch and dinner and may exclude certain brands and is subject to the cruise lines T&C’s. Balcony suites and above will receive a premium drinks package including unlimited drinks on-board for the duration of your cruise. Drinks package is not combinable with any other offer. Flights are based on London, Norwich, East Midlands, Bristol, Humberside, Leeds/Bradford, Newcastle, Aberdeen, Manchester, Birmingham, Glasgow or Edinburgh departures; all other regional flights are available at a supplement and are subject to availability. Indoor pool/cinema is not available on Emerald Radiance (Douro Cruise) instead there is a serenity pool on the sun deck. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Tours may not be suitable for guests with mobility restrictions, are subject to change and further t&c’s apply. Please note itineraries are subject to change. Balcony suites and above can choose from one added benefit, €200 per stateroom or unlimited drinks, these are subject to the cruise line T&Cs. E&OE.
EARN EXCLUSIVE CRUISE MILES, FREE DRINKS UPGRADE*
27 September 2019 | 9 Nights
Fred Olsen Cruise Lines : Balmoral
Itinerary
Newcastle, Warnemunde, Germany, Hamburg, Germany, Bremen, Germany, Newcastle ...Read More
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