ROL Cruise customer experience rating 4.6/5 


Based on 562 reviews

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

Knowledgeable and helpful staff

08 Apr 2018

Overall, a very good experience with with good knowledgeable and helpful staff

British Isles Discovery

Cruise Code: 1308150

Buy One Get One FREE

Plus, receive exclusive benefits when booking with ROL Cruise

Buy One Get One Free Launch Promotion

Brand new unbeatable ROL Cruise Promotion! Save up to £10,119

Read more

Welcome to this BRAND NEW & EXCLUSIVE 2019 No-Fly Launch Promotion with Cruise and Maritime Voyages, including the incredibly popular BUY ONE GET ONE FREE promotion! 

This exclusive ROL Cruise promotion cannot be booked anywhere else so do not delay in booking your preferred cabin today – you won’t want to miss out!

Cruising from as little as £489pp and with a whole world out there just waiting to be discovered, there’s no better way to explore than on board the much loved Cruise & Maritime Voyages ships – Astoria, Magellan, Marco Polo and the new flagship Columbus

FREE CAR PARKING*

BUY ONE GET ONE FREE*

FREE CABIN UPGRADES*

FREE ON BOARD SPEND*

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Inside from:

£1,548

2nd Passenger FREE

Outside from:

£1,968

2nd Passenger FREE

Suite from:

£4,968

2nd Passenger FREE

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 4,968 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Enjoy incredible savings with Buy One Get One FREE Fares!
  • Free on board spend available when booking with ROL Cruise - amount varies depending on voyage, please ask at time of booking
  • Free car parking for suite bookings
  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Club Class - meet like minded passengers for games of bridge, cards, backgammon and more
  • Wide range of leisure facilities to enrich your time on board
  • Sterling on board
  • Exclusive offers you can't find anywhere else

  • 20 years of cruise expertise

  • ATOL protection for your peace of mind

  • Award-winning customer service

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Your Itinerary


Show itinerary as:

  • Columbus

    Your Ship


    Columbus

    Cruise & Maritime Voyages

    Cruise & Maritime Voyages
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  • London Tilbury

    Day 1

    London Tilbury

    05 May 2019

    Choose from a selection of cruise lines such as Cruise & Maritime and set sail to some of the much-loved destinations of the world without the hassle of flying

    Destination guide
  • Amsterdam, Netherlands

    Day 2

    Amsterdam, Netherlands

    06 May 2019

    Although equally famous for its rebellious contemporary edginess, Amsterdam is a picturesque city with a fascinating history and rich artistic heritage.

    Destination guide
  • Day 3


    At Sea

    07 May 2019

  • Kirkwall, Orkney Islands

    Day 4

    Kirkwall, Orkney Islands

    08 May 2019

    The capital and administrative centre of the Orkney Islands, set on the principal island known as Mainland. The Orkneys comprise 70 or so islands, rocks and skerries that cover an area of 376 square miles. You can still detect the Norse influence and the Stone Age settlement at Skara Brae, older than either the Pyramids or Stonehenge, is fascinating.

  • Portree, Isle of Skye

    Day 5

    Portree, Isle of Skye

    09 May 2019

    Portree, capital of the Isle of Skye, is the largest of the Inner Hebrides, renowned in history and song and well known for its iconic castles and natural beauty. Pay your respects to one of Scotland’s real heroines, Flora McDonald, who rescued Bonnie Prince Charlie and took him ‘over the sea to Skye’.

  • Tobermory, Isle of Mull

    Day 6

    Tobermory, Isle of Mull

    10 May 2019

    Genteel describes the lovely Georgian harbourfront architecture of the little town of Tobermory, whilst rugged is a more apt description for the wild moorland and mountainous interior of the Isle of Mull. Take a trip on the Mull Railway or visit tiny traffic-free Iona, where St Columba first brought Christianity in 563 AD.

  • Dublin, Ireland

    Day 7

    Dublin, Ireland

    11 May 2019

    Head to the Irish capital to see some of the world's finest Georgian buildings, to enjoy the freshest pint of Guinness from a rooftop bar, and to learn about the many great writers who once called this charming city home.

    Destination guide
  • Day 8


    St Mary's, Scilly Isles

    12 May 2019

  • St Peter Port, Guernsey

    Day 9

    St Peter Port, Guernsey

    13 May 2019

    The cobbled streets and relaxed style of Guernsey’s picturesque main town introduce you to the unique Channel Islands. Certainly more Anglo than French, but with enough ‘je ne sais quoi’ to make you think otherwise. Guernsey has a captivating island history, wonderful beaches, miles of coastal walks and tax-free shopping for the less energetic!

  • Honfleur, France

    Day 10

    Honfleur, France

    14 May 2019

    The port at the Normandy city of Honfleur sets the standard for picturesque ports everywhere.

    Destination guide
  • London Tilbury

    Day 11

    London Tilbury

    15 May 2019

    Choose from a selection of cruise lines such as Cruise & Maritime and set sail to some of the much-loved destinations of the world without the hassle of flying

    Destination guide

The Ship


At 63,786grt, with a draft of 8.20 metres and overall length of nearly 250 metres, Columbus was purpose built for deep sea ocean cruising and we believe is ideally suited to the type of exciting scenic cruise programme we operate. She underwent an extensive refit in August 2015 and will be upgraded further in April 2017 before the start of her maiden CMV season. Columbus has 775 passenger cabins including 64 de luxe balcony cabins and junior suites which will please many of our customers who have been asking for more balcony accommodation. Following the successful trial on board Magellan, and recognising the needs of single travellers, 150 cabins will be allocated for solos.

Columbus


Occupancy: 1,400 passengers

Tonnage: 63,786 tons

Star Rating

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Cabins



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* Terms and Conditions


Prices are per person based on two adults sharing, except single cabins, may increase or be withdrawn at any time. Offers apply to new bookings only. Booking conditions of Reader Offers Ltd and South Quay Travel & Leisure Ltd trading as Cruise & Maritime Voyages apply. Cruise & Maritime Voyages are offered for sale in the UK by South Quay Travel & Leisure Ltd trading as Cruise & Maritime Voyages. Offers advertised apply to new bookings only. Savings are based on two adults sharing a cabin and is based on the difference between the full fare and the current buy one get one free promotional price. Subject to availability. On board spend is per cabin and tiered depending on grade booked.

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